Lourdes Hoteller

The staffs were very friendly and accomodating. In fact the sales manager could speak 11 different languages... definitely a great asset to the hotel and trememdous comfort to overseas guests.

Hotellet er meget centralt beliggende og der er faktisk en offentlig parkeringskælder under hotellet, hvor man får en beskeden rabat. Personalet er meget venligt og hotellet har de faciliteter der er brug for

There was a mixup on the dates for my reservation. The hotel manager did absolutely nothing to help me or work with me. They took my money and basically told me that's too bad. Life is too short to deal with people like that

Nothing, even the breakfast ,which we had to pay in advance was very poor . Far to expensive for what you get plus the wrong info from Booking.com

more convenient

Proximity to Lourdes Domain It was very noisy late at night with pilgrims in bar till 3am. My mother & I couldn't sleep.

Dette er anden gang vi vælger dette hotel p.g.a. beliggenhed, dejligt stort værelse. Stor morge buffet. Og rent. Et sted vi vil vende tilbage til.

Good location No parking, room cleaning service too early- 8 am.

Nothing, place needs a refurbisment. Internet pictures lie,as we were lone travellers I beleieve that is why we ended up in the annex and not the main hotel. It was a fight each morning to get breakfast as we were not part of a group and they didn't want to know us.The doors to the breakfast room were slammed closed just before 9 am finish time to stop us going in for breakfast. Never will stay in a vinuales hotel again. Value for money,see what you get in a Hi Express hotel for less.

Location is very good, room is super small. The breakfast is very limited choices.

Good Location The breakfast was very poor

la posizione no hall , no bar

The staff were helpful, and the room was neat, tidy and clean. The restaurant had good food although a bit pricey.

Location is good. Not far from the train station and not far from St. Lourdes.

Great location for first time tourist to the Lourdes Grotto

The hotel is just 10 minutes walk to the Grotto.

The location to the Lourdes Sanctuary was excellent. Close to the gates. Many pilgramage groups and tour buses but we didn't feel it was crowded. The front desk was very helpful and attentive in answering questions and helping us with a security box. The hotel was clean and well maintained. The bathrooms are large and updated. The linens were a little worn and there were no shampoos or soaps in the bathrooms so it was a good thing we brought some. All in all it was a good stay for the short two nights. The restaurant was fair. The breakfast was not worth the 8Euro that was charged. The breakfast consisted of coffee from a push button machine, one type of cheese, one type of cold cut, dry breads, canned fruit salad and milk, tea, juice. One part of the dining room was set up for groups and the other end of the room for others. The service differed on each side. The group reservation side received cloth napkins and servers to attend them. On the side I was on with my family we had to get our napkins at the service table and they were only paper and no one attended to us at all.

Arrived at 3am. Staff said they did not have our paid reservation and had no rooms. Said we had to leave so they could turn off the lobby lights. At 345am they magicaly said they had a room...

The View, it's closeness to the Shrine room smelt a little musty

convenient location and parking