Hoteller i Lourdes i nærheden af Gare SNCF

Nice bathroom. Being able to sit on the terrace to have a drink, nice view Yes, the food, it was too international and not very well cooked or presented. We were 'lumped together' with a large coach party despite being independant. It would have been nice to have eaten in the other dining room, but it appearaed closed, although I did not ask.

Very close to TGV train station in Lourdes. Beautiful exterior facade in historic old building. Well maintained and very clean. Small, poorly decorated rooms with uncomfortable beds. Long walk to Lourdes Grotto and not close to any decent restaurants.

Only the fact that it's close to the train station.We have booked a triple w/ 1 extra bed as stated per hotel policies & wrote this in the remarks section & asked for confirmation (2 adults & 2 kids), but nor Booking.com nor the hotel manager have read the comment or took it into consideration, so upon arrival & after a long journey from Paris, the assistant manager told us that they can't put extra bed in a triple room so we have to manage or they give us a bigger room for extra money which we didn't accept because the rooms do not match w/ the price (overpriced, extremely small versus other hotels in the area)+ it was not a decent solution at all,they should have replied to our comment for the bed before arrival so we decide on our budget & Not having a surprise.After long argument & keeping the kids tired waiting for more than 1 hour, we asked to talk to manager, she (assistant) told us he's not there.After insisting,he showed up & again argued & end up by suggesting a smoking room which was full of cigarette smoke & you can hardly breathe (very healthy for kids)Of course we didn't accept. We asked to go to other hotel but said they will take anyway the price for the room even if we don't stay.They had empty family rooms not stated in the site which we saw but wanted us to pay more money than confirmed upon booking.FINALLY, They gave us a room w/ 5 beds which we didn't need,on the roof, that was worth a 1 * HOTEL:shower on your knee so u don't hit your head w/ the ceiling,

The staff. Dog friendly. Small overpriced rooms

View fom the room As i work in the hotel business myself i was appalled to see that there was no night porter on duty during the night. I came back from being out at 2am in the morning went to my room to open the door keycard wouldn t work. I had to sleep in the lobby on one of the couches for 4 and a half hours before reception staff came in to do me a key for my room. I was so annoyed. I asked for a reduction in the rate so that was agreed on my last night. If there was a fire in the hotel i dread to think what would happen as there is no night porter on at night in the hotel.

Convenient. Visit the Grotto in a short distance. Right in the center of shopping area.

Friendly English speaking staff The breakfast was hardly a breakfast.

Just the fact that it is just a few minutes away from the Sanctuaries and restaurants are near. It was stinking in the bathroom the first time we entered, and stayed that way until we left! i cant say it was clean anywhere, even the stairway. it was only the lobby that was bright enough to see! carpets are dirty, room was dark. never to stay here again and not to be recommended.

The sheets and towels were clean. It was very close to the grotto which was convenient as we had gone to visit the shrine at Lourdes It was very noisy.

Value for money, proximity to the Lourdes Shrine None

It was like a pigeon hole-hardly any room to move. it just about served as a roof over the head. the breakfast provided was not cooked.

It is iedally located and clean. elevator, heater

Location was good Staff were unfriendly and disinterested

Value for money, and warm welcome

It was near the train station. Bathroom shower too small for a normal sized person. There was no space/dispenser for soap and shampoo. Bathroom simply too small.