We were able to check in at 6am The restaurant night crew has terrible customer service. They play obvious favorites with the customers too. This nearly ruined the whole experience.
The beds were not comfortable. Pillows were too soft I tossed and turn all night. woke up every 2 hours. not good . for the money
Upon our arrival and we stayed an extra day , there is a parking fee of $33 bucks a day plus a $2.00 valet fee . I paid 40% of a one day stay for my car . However ... I recommend the restaurant in lobby .. Very good and ask for Beatrice to wait on you . She was fantastic !!!! Parking fees and forced valet feed
This is a great hotel in a great location. We stayed here for 1 night before our cruise. The hotel is right across the street from bayside marketplace. We walked over for dinner and a little shopping. The hotel is very close to the cruise port and we were able to see the ships the next morning from the hotel window. The wifi is weak, but it was free. I thought breakfast was included, but it wasn't, so we walked over to bayside again to eat.
Location to go ahead to port of Miami Only problem, my credit card, machine couldn't read, woman would not punch number in manually.
Shopping center with restaurants in close proximity of the hotel. The staff was very accommodating with our early arrival. Did not communicate the distance from the port of Miami.
Very friendly n helpful staff Old. Need update
Front desk staff were all very helpful and friendly. Location is great for a stay before or after a cruise. Shops and restaurants within walking distance.
Good location. Beds was super comfortable. The AC, it was freezing outside and inside the room the AC was on and it was even cooler than outside!