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9,2
9,1
8,8
8,8
8,6
8,2
Detaljer
Kort
Anmeldelser
Samlet
9,2 Fremragende
Baseret på 1.835 anmeldelser
-
Alle anmeldelser 9,2
-
Par 9,1
-
Familier 9,0
-
Business 8,9
-
Singler 9,1
9,0
8,9
8,9
8,6
8,5
6,9
8,9
8,7
8,7
8,3
7,5
7,0
8,9
8,7
7,9
7,7
7,6
6,5
9,2
8,1
9,2
8,7
7,9
3,7
Data leveret af TrustYou
"Professionel betjening"
"Venlig atmosfære"
"Venlig betjening"
Seneste anmeldelser
-
Fremragende
8,0+Door staff and reception were very competent.
-
Fremragende
9,4+Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times.-The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.
-
Godt
7,0+We were impressed by the service, which is really outstanding. The beach island is really nice, it's a pitty there is no entrance in water. The view is great.-The food was average. We had few dinners at the hotel and it was quite expensive, but so-so.
Detaljer
Kort
Anmeldelser
Samlet
8,5 Fremragende
Baseret på 1.391 anmeldelser
-
Alle anmeldelser 8,5
-
Par 8,4
-
Familier 7,9
-
Business 8,4
-
Singler 8,1
8,5
7,8
7,3
7,3
7,2
6,8
8,2
7,7
7,3
7,1
6,8
6,7
8,5
7,3
7,3
6,8
6,7
6,7
8,6
7,4
7,3
6,7
8,4
7,6
7,4
7,1
6,9
6,9
Data leveret af TrustYou
"Venlig betjening"
"Rummelige værelser"
"Stilfuldt hotel"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 10,0
The location, the size and quality of the room and bathroom, the courtesy and skill of the staff. We liked it. We'll come back.
Middel 2,0
Flight left me and I Sent them Proof from American Air Lines Then they promised me to re-booking amount, week left and did not recover the amount Whenever I tried to contact them A person who on the counter Transfer my calls to The Department Competent and No one answers no one call me back again ..... they are thieves
Seneste anmeldelser
-
Fremragende
10,0+Loved this hotel. The concierge Jorge Rocha was so helpful, he gave us GREAT customer service. I highly recommend this hotel to anyone visiting Miami.
-
OK
4,8+Location and pool.-Dirty pool, dirty spa, dirty room, expensive forn nothing. Even the holiday inn has a slepers and more clean the bathroom and bedroom. The closet was broken, and they gave us a room for special capabilities i dont know why.
-
Fremragende
10,0+The W Miami is a beautiful hotel with amazing amenities. The rooms are luxurious with king size beds and large bathrooms. The fitness center has all the machines needed for a good workout, and a hot tub for after the workout. There is a large pool on the 15th overlooking the bay. I can't wait to return.
Detaljer
Kort
Anmeldelser
Samlet
9,3 Fremragende
Baseret på 1.138 anmeldelser
-
Alle anmeldelser 9,3
-
Par 9,1
-
Familier 9,4
-
Business
-
Singler 9,1
9,6
9,3
9,1
8,9
8,7
5,0
9,7
9,3
9,0
8,7
8,6
5,1
9,3
9,1
9,1
8,6
8,5
5,4
9,7
8,7
8,2
Data leveret af TrustYou
"Pæn bygning"
"Behagelige senge"
"Venlig betjening"
Seneste anmeldelser
-
Fremragende
8,0+Front Desk staff made great accommodation for my early arrival and made quite sure I was well taken care of. Restuarant breakfast of Corned Beef Hash & Eggs was spectacular.
-
Godt
7,4+Professional and courteous staff, wonderful bedlinens, large well- equipped bathrooms, extremely quiet hotel. Outside a large, nicely warm pool. Remember this is not a beach hotel, you are among the skyscraper financial buildings on Brickell Av but the service is outstanding as are the views and there are plenty of good restaurants/cafes in the area.
-
Godt
7,6+The hotel was very luxurious, mable lobbies, marble bathrooms. Beautiful views of Miami bay. One could have lived in the bathoon it was so big and plush.-The room service menu was expensive, however we were not too surprised at this as the hotel was definately upmarket & luxurious
Detaljer
Kort
Anmeldelser
Samlet
8,1 Fremragende
Baseret på 801 anmeldelser
-
Alle anmeldelser 8,1
-
Par 7,9
-
Familier 7,7
-
Business 8,0
-
Singler 7,1
9,1
8,5
7,0
5,9
5,5
5,0
8,8
8,3
5,8
5,1
5,0
4,9
9,3
8,5
4,8
9,3
8,6
4,8
9,1
7,8
6,6
5,4
5,0
4,4
Data leveret af TrustYou
"Venlig betjening"
"Nydeligt indgangsområde"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,7
Really nice hotel with good location and amenities. Got a great deal. Some areas of the hotel are looking old and may need to be revamped.
Godt 6,0
Scent throughout hotel Hidden fees
Seneste anmeldelser
-
OK
5,7+rooms were nice, comfortable, location was good for what we were doing-Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant. We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..
-
OK
5,7+Location is excellent. Hotel is located walking distance from great restaurants and shopping. Located in the heart of Brickell.-We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!
-
Godt
6,0+Scent throughout hotel-Hidden fees
9,0
Beliggenhed
Brickell
1006 kr+
Detaljer
Kort
Anmeldelser
Samlet
9,0 Fremragende
Baseret på 3.848 anmeldelser
-
Alle anmeldelser 9,0
-
Par 9,0
-
Familier 8,9
-
Business 9,0
-
Singler 8,6
9,3
9,1
9,0
8,9
8,3
7,8
9,3
9,2
9,1
8,7
7,7
9,3
9,3
9,1
9,1
8,3
9,0
9,3
9,2
8,9
8,7
7,6
Data leveret af TrustYou
"Pæn bygning"
"Rene værelser"
"Behagelige senge"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 10,0
Location, cleanliness
Middel 3,7
Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room
Seneste anmeldelser
-
Middel
3,7-Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room
-
Godt
7,7+We found the staff and facilities to be excellent - very clean and well equipped rooms, and good restaurant and leisure facilities
-
Fremragende
10,0+This hotel had a surprising nice lobby and pool that made me wish I had built in time for lounging poolside and enjoying a cocktail. The free cocktail ticket received at check-in was a nice perk not offered by most hotels. Additionally, the staff was very friendly and helpful. The room was clean and quiet - no noisy maids or slamming doors in the hallways. The location is great - very accessible for Brickell business environment. 25 minute mid-day taxi ride to/from the airport.
Detaljer
Kort
Anmeldelser
Samlet
9,0 Fremragende
Baseret på 1.471 anmeldelser
-
Alle anmeldelser 9,0
-
Par 9,0
-
Familier 8,8
-
Business 9,2
-
Singler 9,1
9,3
9,2
8,9
8,5
8,3
6,9
9,1
9,0
8,2
8,1
7,9
4,3
9,3
8,8
8,7
8,5
7,6
6,4
9,3
7,8
7,5
9,4
8,3
7,6
7,4
6,9
Data leveret af TrustYou
"Pæn bygning"
"Venlig atmosfære"
"Stilfuldt hotel"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
Very modern facilities I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm
Godt 6,5
Location. Fitness center. Room was dark plus the vanity lights in the bathroom stopped working while we were there.
Seneste anmeldelser
-
Fremragende
8,0+The hotel and room were good. The shower has no water pressure. If they fix this I'll give them 5 stars
-
Fremragende
8,0+Very modern facilities-I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm
-
Fremragende
10,0+location, amenities, comfort, balcony, cleanliness, friendly staff-language barrier
Detaljer
Kort
Anmeldelser
Samlet
8,6 Fremragende
Baseret på 978 anmeldelser
-
Alle anmeldelser 8,6
-
Par 8,6
-
Familier 8,6
-
Business 8,8
-
Singler 8,6
10,0
8,6
8,5
7,4
6,0
6,0
8,8
8,5
8,4
7,4
7,1
6,6
8,6
8,4
7,5
7,5
6,1
5,8
8,6
8,4
7,7
7,2
5,6
8,6
8,4
7,6
7,6
6,1
6,1
Data leveret af TrustYou
"Behagelige senge"
"Venlig betjening"
"Fantastisk udsigt"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 10,0
I stayed here only night for my first time but I am sure to make this my go to hotel in Miami. The staff is very welcoming and nice. They were able to work with me with having an evening flight. From the phone call I made prior to booking to checking totally professional! Also working in a luxury hotel I got exactly what I expected at the Conrad Miami!! The wait for food. I ordered breakfast through In Room dining and was quoted 30 minutes of less. It took closer to 45-50 minutes for eggs and potatoes. I then later on went to the pool bar and ordered the avocado fries and that took roughly an hour. I understand things happen and high volume of meals being ordered.
Godt 6,2
The view from the bar (25th floor) was stunning, the rooms are well kept, and the hotel overall was very clean The bellhop left our luggage pieces on the cart at the entrance and never brought them up (we went down and got them), it costs $30/day to self-park (no in-and-out privileges, so more if you leave/come back), while the map shows it close to the water the closest beach is a 15 minute car ride away, and the rooms and bathrooms felt a little dated/worn
Seneste anmeldelser
-
Godt
7,7+Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else.-The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.
-
Fremragende
10,0+Front desk was friendly. Room was clean, coffee in the room was good, great bay view and I didn't get out much but the location seemed perfect to me!-How the snack bar was out in the open tempting you but all of it was for a fee, it should be locked up unless I request for it to be opened. Can't imagine what parents with children go through to keep them from munching.
-
Fremragende
10,0+I stayed here only night for my first time but I am sure to make this my go to hotel in Miami. The staff is very welcoming and nice. They were able to work with me with having an evening flight. From the phone call I made prior to booking to checking totally professional! Also working in a luxury hotel I got exactly what I expected at the Conrad Miami!!-The wait for food. I ordered breakfast through In Room dining and was quoted 30 minutes of less. It took closer to 45-50 minutes for eggs and potatoes. I then later on went to the pool bar and ordered the avocado fries and that took roughly an hour. I understand things happen and high volume of meals being ordered.
Detaljer
Kort
Anmeldelser
100% verificerede anmeldelser
Ægte gæster. Ægte ophold. Ægte meninger.
leveret af
8,8
Gæstevurdering
Baseret på 645 anmeldelser
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,1
Close proximity to metro station, restaurants and grocery store. Hotel has parking at rates cheaper than public garages...self serve (if available) and valet.
OK 4,0
Great location that is close to everything. Chic hotel They made us wait 30 minutes in the lobby for a room even when we arrived after the checkout time. And they probably put us in the worst room of the hotel after all that trouble.
Detaljer
Kort
Anmeldelser
Samlet
8,6 Fremragende
Baseret på 522 anmeldelser
-
Alle anmeldelser 8,6
-
Par 8,9
-
Familier 8,7
-
Business 8,8
-
Singler
10,0
9,6
9,3
8,7
7,2
6,4
9,2
8,6
7,4
7,0
6,3
6,1
9,4
9,4
8,4
7,2
6,7
6,6
7,1
Data leveret af TrustYou
"Let adgang til parkering"
"Rummelige værelser"
"Fantastisk udsigt"
Detaljer
Kort
Detaljer
Kort
Anmeldelser
Samlet
8,0 Fremragende
Baseret på 209 anmeldelser
-
Alle anmeldelser 8,0
-
Par
-
Familier 7,5
-
Business
-
Singler
8,8
8,6
6,7
5,5
5,4
4,5
8,8
6,4
5,4
4,4
Data leveret af TrustYou
"Rummelige værelser"
Detaljer
Kort
Anmeldelser
Samlet
8,7 Fremragende
Baseret på 208 anmeldelser
-
Alle anmeldelser 8,7
-
Par 8,7
-
Familier
-
Business 8,3
-
Singler
9,2
8,8
8,5
7,7
7,4
6,9
6,8
7,3
Data leveret af TrustYou
"God reception"
"Smuk arkitektur"
"Stilfuldt hotel"
Detaljer
Kort
Anmeldelser
Samlet
8,5 Fremragende
Baseret på 2.295 anmeldelser
-
Alle anmeldelser 8,5
-
Par 8,3
-
Familier 8,2
-
Business 8,0
-
Singler 8,3
9,6
8,8
7,5
6,7
6,6
6,7
9,7
8,4
7,5
6,5
6,4
6,2
9,4
8,7
7,2
7,1
7,0
6,0
8,9
7,3
6,5
9,0
7,5
6,3
6,2
6,2
5,5
Data leveret af TrustYou
"Venlig betjening"
"Rummelige værelser"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,8
Very clean, excellent location, overall I could say I made a great choice HIDDEN FEES AT CHECK OUT... The hotel was at a great price.. But during checkout they add all these fees nobody told you and you have to pay them... I paid like 35 dollars in fees for ONE night... If you are spending more nights, just multiply the fees. One fee is valet parking (they don't give you a parking space) so you have to leave your car in valet. The other fee is "amenities use" COME ON!! This fee was the one that I feel was not right... First of all, I DID NOT use ANY of the amenities, it was a one night stay. The should include this in the price... So the thing is that for 35 bucks a night additional to what they advertised, I could have gotten a MUCH better hotel. Hope this review helps...
Godt 6,2
Apartment was spacious, housekeeping did decent job of cleaning even though we had to call once or twice for extra towels. Location was great, downtown/ Brickell area with a lot of restaurants and bars close by. Nice kitchen. Nice balcony. The staff was responsive when we needed them. The beds were terrible, I slept in the bed a couple nights then slept on the couch the rest of the stay. Beds had no cushion just felt like sleeping on springs half the time. The couch was more comfortable. No way i could have slept the whole week on the bed without having back issues. Had to pay for parking $25/day and they tried to charge for a week even though we returned the rental car the day after we got there. They did take it off the bill though.
Seneste anmeldelser
-
Godt
7,2+It suited our plans being near to the cruise terminal-Not ythat easy to find
-
Fremragende
8,0+The staff were very helpful, the rooms were of a good size, comfortable & adequate for our stay. The morning breakfast that was provided was very good. We also had evening dinner at the hotel restaurant during our stay. There was good variety with the food & was well priced.
-
Fremragende
8,8+Very clean, excellent location, overall I could say I made a great choice-HIDDEN FEES AT CHECK OUT... The hotel was at a great price.. But during checkout they add all these fees nobody told you and you have to pay them... I paid like 35 dollars in fees for ONE night... If you are spending more nights, just multiply the fees. One fee is valet parking (they don't give you a parking space) so you have to leave your car in valet. The other fee is "amenities use" COME ON!! This fee was the one that I feel was not right... First of all, I DID NOT use ANY of the amenities, it was a one night stay. The should include this in the price... So the thing is that for 35 bucks a night additional to what they advertised, I could have gotten a MUCH better hotel. Hope this review helps...
Detaljer
Kort
Anmeldelser
Samlet
8,2 Fremragende
Baseret på 1.199 anmeldelser
-
Alle anmeldelser 8,2
-
Par 8,5
-
Familier 8,6
-
Business 7,7
-
Singler 7,6
9,5
8,8
8,2
6,7
6,7
6,7
9,1
8,4
7,2
7,1
6,4
6,1
8,8
8,3
7,5
7,3
7,0
6,8
8,9
8,2
7,4
6,8
6,0
5,6
9,0
7,9
7,0
6,4
6,3
5,3
Data leveret af TrustYou
"Behagelige senge"
"Stilfuldt hotel"
"Venlig atmosfære"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,2
Very nice looking hotel. Very clean. Check out time is noon which is great. They wouldn't sell just a toothbrush, you had to buy a whole kit for $5.50. Most hotels will give you a tooth brush for free. $22 for valet parking is kind of steep as well.
Middel 2,2
Nothing Nothing the room. Toilet did not work. TV www in and out and no wake up calll Late to my meeting. Waste of money
Seneste anmeldelser
-
Fremragende
8,8+Staff.
-
Fremragende
9,4+- Customer service - interior design - spotless - location-- the temporary construction in progress across de street
-
Godt
6,0+Location from metro-Noisy- thin walls. Could hear ESPN on one side of room from neighboring room. Spanish soap opera on the other side of room from neighboring room. TV channels didn't all work. No bonus for Starwood frequent travel. Did not allow a 4pm late check out.
Detaljer
Kort
Anmeldelser
Samlet
8,1 Fremragende
Baseret på 1.022 anmeldelser
-
Alle anmeldelser 8,1
-
Par 7,8
-
Familier 8,0
-
Business 7,7
-
Singler 7,6
8,5
6,9
6,4
6,3
6,2
6,9
6,5
6,4
6,1
6,0
5,8
4,3
7,0
7,0
6,2
6,1
6,1
4,3
5,6
6,9
6,5
6,3
6,2
Data leveret af TrustYou
"Venlig betjening"
"Rummelige værelser"
Seneste anmeldelser
-
Fremragende
8,0+The staff and the location are great! Thank you.-Big changes from its former brand Habitat Miami. We weren't expecting to have a smaller suite and valet only parking. The business services / accommodations weren't able to meet all of our needs.
-
Godt
7,0+Very clear, convenient and spacious habitat approximately 300 m from metro station (Metromover) 10 minutes from downtown. The kitchen equipment is very good (but I am a man).
-
Godt
6,7+Practicality, functionality, good location, familiar, comfortable and spacious. Excellent staff, very friendly and attentive, we did two more reserves.-One suggestion we make is to improve the quality of the mattress. Could be better.
Detaljer
Kort
8,8
Beliggenhed
Brickell
950 kr+
Detaljer
Kort
Anmeldelser
Samlet
8,8 Fremragende
Baseret på 391 anmeldelser
-
Alle anmeldelser 8,8
-
Par 9,5
-
Familier 9,0
-
Business
-
Singler
9,6
9,2
9,1
8,5
8,3
6,4
9,3
8,6
8,5
7,0
6,2
9,5
9,1
9,0
8,7
8,6
6,0
Data leveret af TrustYou
"Behagelige senge"
"Rummelige værelser"
"Rene hotelfaciliteter"
8,1
Beliggenhed
Brickell
1124 kr+
Detaljer
Kort
Anmeldelser
Samlet
8,1 Fremragende
Baseret på 115 anmeldelser
-
Alle anmeldelser 8,1
-
Par 8,0
-
Familier
-
Business
-
Singler
10,0
6,9
5,7
5,7
6,9
5,7
4,3
Data leveret af TrustYou
"Fantastisk udsigt"
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
Staff ready to help me any time and very polite, very clean and beautiful view this is personal but the room in 38th floor very scary for me
Middel 3,7
The premisses of the apartment itsel are very good, the view is great as well as the location. The cleaningness was below poor adn the request to perform minimum arrangements were deceively avoided. A quick cleaning service was promissed twice and never performed, I was even tried to lie about it having been made. A delivery of a package was denied at recpetion causing severe problems regardless of such being advised 3 times in advance. There no reception or services available, not even at a minimum level.
Seneste anmeldelser
-
Godt
6,0+Very nice, kind, lovely, respectful and good manager, Mr Alfredo ... He is the best.
-
Middel
3,6+It was amazing to live on the 39th floor and see the ocean from behind the skyscrapers.-The hotel is located in a condo building right in the middle of the downtown, across the bay from Mandarin Oriental. It means that it is far from beaches, restaurants and nightlife. Our studio was extremely worn down: a very noisy air conditioner, stains of mould in the bathroom, leaking taps - a sorry sight in general. We only stayed one night and paid 79$ for it, so it was ok in the final reckoning.
-
OK
4,0+The pool area.-Did not respect the details of our booking. Had to show the booking because they were not accepting us.
Detaljer
Kort
Anmeldelser
Samlet
7,2 Godt
Baseret på 1.530 anmeldelser
-
Alle anmeldelser 7,2
-
Par 7,6
-
Familier 7,2
-
Business 5,6
-
Singler 7,7
8,2
8,0
7,1
5,8
5,3
5,0
8,5
8,1
7,3
5,9
5,5
5,2
8,1
7,8
6,7
5,4
5,4
4,8
8,0
7,2
5,7
8,4
8,3
7,2
7,0
6,0
5,0
Data leveret af TrustYou
"Venlig betjening"
Positiv anmeldelse
Negativ anmeldelse
Fremragende 9,4
The staff is always so nice - this was our second time in a month staying at this hotel. Angelo at the front desk is always happy, kind, helpful and willing to go above and beyond to ensure we have a great stay. The valet team is always fast and the pool and gym are really nice. We had a great room the first time with a parking lot view, but oversized balcony and this time we got the pool view - we loved both. Thanks!
Middel 2,8
When I did my check in I’ve requested a double bed room, but front desk said they were completely sold out and was the only room available. At 2.30pm aprox, I couldnt connect to wifi they said everything was ok and was my 3 phones and my computer problem BUT they will try to check it. I went to the mall and 3 hours later nobody did anything. Before leaving to the mall, 2:30pm aprox I requested a plunger because water on the toilet was running, they said somebody will come and mix it, again, 3 hours later toilet was sames as I left. At 7pm aprox I called front desk for blankets and sheets for the sofa, they brought only 2 sheets because that was everything they had, no blankets no pillows. At 7.30/8pm I left for some dinner and requested to fix the bathroom, they said they will try because the front desk person was the only one available that night and has to do everything (same answer was given by valet/bell boy at 2pm that we arrived). Today I woke up 5am and had to use the bathroom but again, water was running and I had to go personally to front desk to request a plunger so I can mix it by myself, they finally gave me the plunger to do something so easy requested almost 12 hours ago. Do I deserve to pay yo $250 for this room and service???????? Please let me know because really your service is a disaster.
Seneste anmeldelser
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Fremragende
8,0+Service was great. They really pamper their guests.-Noothing.
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Middel
3,7+Comfortable bed-Staff was extremely rude. He told us that the elevator was not work and told us to take the stairs. After looking for stairs in their junky backyard for 10 mins, a guest told us the way to the stairs. The parking is $30 per night. It's overpriced for a hotel that doesn't have a bathtub or gym or hot tub. Breakfast was also not included. It's over rated. Avoid if you can.
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Middel
2,8-When I did my check in I’ve requested a double bed room, but front desk said they were completely sold out and was the only room available. At 2.30pm aprox, I couldnt connect to wifi they said everything was ok and was my 3 phones and my computer problem BUT they will try to check it. I went to the mall and 3 hours later nobody did anything. Before leaving to the mall, 2:30pm aprox I requested a plunger because water on the toilet was running, they said somebody will come and mix it, again, 3 hours later toilet was sames as I left. At 7pm aprox I called front desk for blankets and sheets for the sofa, they brought only 2 sheets because that was everything they had, no blankets no pillows. At 7.30/8pm I left for some dinner and requested to fix the bathroom, they said they will try because the front desk person was the only one available that night and has to do everything (same answer was given by valet/bell boy at 2pm that we arrived). Today I woke up 5am and had to use the bathroom but again, water was running and I had to go personally to front desk to request a plunger so I can mix it by myself, they finally gave me the plunger to do something so easy requested almost 12 hours ago. Do I deserve to pay yo $250 for this room and service???????? Please let me know because really your service is a disaster.
6,7
Beliggenhed
Brickell
683 kr+
Detaljer
Kort
Anmeldelser
Samlet
6,7 Godt
Baseret på 553 anmeldelser
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Alle anmeldelser 6,7
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Par 6,8
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Familier 6,4
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Business 7,4
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Singler 7,1
8,2
6,6
5,4
5,2
6,6
3,9
7,9
6,6
5,4
3,9
3,4
3,3
7,9
6,2
3,2
3,0
2,7
8,6
6,6
5,9
3,9
8,2
7,2
4,0
3,4
3,2
2,9
Data leveret af TrustYou
Positiv anmeldelse
Negativ anmeldelse
Fremragende 8,0
It was very quiet and safe
Middel 3,4
Good Location in Miami's Brickell District. This place SUCKS. Our reservation was cancelled without notice, and they moved us to new hotels twice. Then told us we had not paid, even though we paid in full with CC 3 months in advance. Every time we passed through the lobby there was a new customer with a major problem, receiving no help. Once I reached out to corporate, the situation began to improve, but not without MUCH arguing and hassle. The service is beyond terrible. The employees are largely completely clueless, helpless and don't communicate with you, or each other. The rooms are just barely passable. Cheap construction, cheap beds, poor sheets, and no services whatsoever. No cleaning, no gym, nada. Again, this place SUCKS. Don't stay here unless you're completely out of options. Get a VRBO or Air BnB in the same area. This is the only time I'll be visiting an Extended Stay America, ever.
Seneste anmeldelser
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Fremragende
8,0+It was very quiet and safe
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Fremragende
8,2+Clean and comfortable.-No lobby staff after 11pm. No one on location will answer your call after 11pm. Answering service can't do anything.
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Middel
3,4+Good Location in Miami's Brickell District.-This place SUCKS. Our reservation was cancelled without notice, and they moved us to new hotels twice. Then told us we had not paid, even though we paid in full with CC 3 months in advance. Every time we passed through the lobby there was a new customer with a major problem, receiving no help. Once I reached out to corporate, the situation began to improve, but not without MUCH arguing and hassle. The service is beyond terrible. The employees are largely completely clueless, helpless and don't communicate with you, or each other. The rooms are just barely passable. Cheap construction, cheap beds, poor sheets, and no services whatsoever. No cleaning, no gym, nada. Again, this place SUCKS. Don't stay here unless you're completely out of options. Get a VRBO or Air BnB in the same area. This is the only time I'll be visiting an Extended Stay America, ever.