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Fordele: Amazing crew and on time flight

Ulemper: None

Ulemper: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.

Fordele: Crew was ok and servicial

Ulemper: Food and reception at door of boarding

Fordele: Crew was attentive. Timings were spot on.

Ulemper: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Ulemper: Flight was late, very little communication, hot and uncomfortable and slow, and everyone missed their connections.

Fordele: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Ulemper: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Fordele: All in time

Fordele: Brussels Airlines crew

Fordele: Flight arrived on time

Ulemper: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Ulemper: Fix the damn KIOSKS at Vienna!

Fordele: Yes

Ulemper: Everything was good

Ulemper: Flight got cancelled

Ulemper: Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard.

Ulemper: No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff.

Fordele: NOTHING

Ulemper: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.

Fordele: Crew are good ,seats were more than ok

Ulemper: Better seats and headphones to listen to the intertainmen system

Ulemper: Service far exceed my expectations, seats were superior to anything I've every experience flying domestically in the US.

Ulemper: nothing - service for the money was top notch

Fordele: The service, was excellent

Ulemper: Other passengers not respecting the crews instructions.....

Fordele: It was very comfortable.

Ulemper: If my actual flight hadn’t gotten cancelled. Also my tv didn’t latch, so it rattled a lot and when the people talked on the speaker, if you were plugged in, im pretty sure it would cause hearing damage....

Fordele: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Ulemper: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Ulemper: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Fordele: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Ulemper: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Fordele: The crew was amazing. The food was good

Fordele: I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg

Ulemper: I made the mistake to travel with Norwegian, they charged my compact cabin baggage $80 claiming that it met the size requirements but weight exceeded ( never happened with any airline before, I have the bag for 8 years). On the way in the seats had too small leg room so I paid another $70 for a larg

Ulemper: More leg room.

Ulemper: The seats were so close together that it was extremely uncomfortable. I was charged 80 Euros extra for my bag which them claim was overweight, it was the exact same 10 Kilo weight as leaving Chicago. No service for water or food food unless you pay for it.

Fordele: The seat was great, the plane was good

Ulemper: Offer water or soft drink without buying it.

Fordele: Pilot communication

Ulemper: Free snacks & drinks

Fordele: The service, was excellent

Ulemper: Other passengers not respecting the crews instructions.....

Fordele: Not amazing...rather lack of attention.

Ulemper: It was 20 of us in the cabin. Better attention? More alcohol?

Fordele: The crew was friendly and helpful

Fordele: Nothing. I missed this flight because of a delay of my flight on Friday.

Ulemper: The LegRoom and Width. Very uncomfortable. The Delay, on my return, was not the best of Communication.

Ulemper: The seat went back three inches. I was about to spasm after 4 hours. No movement whatsoever. The flight crew could have moved me but I suppose they were told not to as I had a cheap ticket.

Fordele: Liked the time of the flight.

Ulemper: It left late.

Fordele: The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing.

Ulemper: The whole experience was positive.

Fordele: Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.

Fordele: Flight attendants are friendly and helpful.

Fordele: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Ulemper: Service, staff and food.

Fordele: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Ulemper: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Fordele: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Ulemper: Only the other trip by air with Finair

Fordele: My bag was lost!

Ulemper: To have my bag delivered

Ulemper: Seating is extremely cramped

Fordele: .

Ulemper: .

Fordele: Friendly crew

Ulemper: We were delayed about 40 minutes due to air traffic. It appears they knew that, and we could have waited in the air conditioned terminal, rather than on the plane. And, I could have informed my Niece I would be arriving late, but I had no Wifi.

Fordele: Seat was very comfortable. Crew was great.

Ulemper: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Fordele: The crew were amazing and attentive

Ulemper: nothing that i can think of

Fordele: Great crew—really great

Ulemper: Entertainment screen hard to view. It’s low def. and not bright

Fordele: Information easily available staff friendly

Ulemper: The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit

Fordele: Flight attendants are friendly and helpful.

Ulemper: Boarding was late and line was very lonf

Fordele: Crew was perfectly fine.

Ulemper: Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!

Fordele: Good crew, food was good for airline food. Entertainment offerings were good.

Ulemper: Too many seats, 3-4-3 configuration means not even enough room to walk down aisle without bumping people in their narrow seats.

Fordele: Great crew

Fordele: The crew was really good

Fordele: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Ulemper: Only the other trip by air with Finair

Fordele: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Ulemper: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.