The staff was so wonderful, even going as far as to assist us in making phone calls to long lost relatives and acting as translators when we found our relatives. The location is also wonderful and it was so nice to have a pc with internet it our room. The hotel is absolutely beautiful and I highly recommend it to fellow travelers, whether for business or holiday. We loved everything about this hotel!!
The staff were extrememly helpful. The breakfast was also very good. The fact that this hotel provided car parking at no cst was very attractive also, as was the provision of internet services. The hotel was located in a fantastic position close to the riviera and right in the centre in the vicinity of the boutique shops.
Location was excellent. Hotel staff couldn't have been more helpful and friendly. Of our 17 day trip through Europe, they were the best we came across. Good breakfast. Room was a little small, but the balcony made up for this.
The location, the style of the hotel and excellent staff service. All aspects of the hotel was perfect for us. The staff were friendly and the continental breakfast had plenty to choose from with fresh produce. None
Very helpful and friendly staff. Comfortable and modern rooms. I will definately recommend this hotel.
The staff were very helpful, the location was great, central and close to the beach. The hotel has a nice, clean design. The bed was quite hard and we could hear everything from the hall/ room next to us. The breakfast could be more varied (although this was a typical breakfast in Italian hotels).
Centrally located in Pescara with parking - a big plus.
Loved the location. Staff could not be more helpful or knowledgeable with their recommendations. Only downside is the price of the hotel as similar locations can be found for half the price and are not half the quality.
The staff were very friendly and gave great recommendations of where to eat while we were staying in the area. Balcony quite small and shower a bit quirky, but nothing really bad to say.
Friendliness of staff, design of hotel
The hotel was comfortable and in a good location. Lack of understanding of English language and lack of teamaking facility, no english tea or milk provided.
the staff we polite and helpful 24 hours you need Wi FI for users who cannot use ethernet
The room was beautiful: large, well designed, and with a great view over the square. The hotel was well-signed and easy to find. Breakfast was also very good.
The way the staff addressed any of my questions and help me.
The accomodation, and staff were exelent
Really good breakfast (both italian and international), great location (not far from a free beach and from several good shops), welcome biscuits and cleanliness of the room The park was full!!! (Not surprising as there are about 7 parks available for the whole hotel) even if it was included in the price. One receptionist was completely unhelpful and told me: "Sorry but you chose the bad day". Never heard that before, neither in a two stars hotel! More likely the hotel was bad! Room very small for a four stars hotel
Firstly, we received a really good deal on our room, approximately half price the normal rate. Secondly, it is only a 15min drive from Pescara airport and less than a 2 min walk to the heart of shopping and less than 5 min to the beach. It was very clean and the Cafe Plaza was also very nice and tasteful with an air conditioned outside extension. Although we arrived just after 2pm check-in time, our room was not ready. We had a drink in the Cafe, however I think it would have been nice to offer the drinks as complimentary. We also did not get our wake-up call at 4.15am, and the lift was not working when we were trying to leave thus causing a rush to the airport.It was not clearly indicated (in english at least) if there were stairs to take down which we were willing to do even though we were on the 5th floor, so we had to go back to the room to phone reception. They then told us there was a technical fault and we had to use the service elevator.
I most enjoyed the very central location of the hotel. The breakfast served by the hotel was especially good. The elevator had broken down and was under repair. This meant climbing stairs with luggage in tow.
Very private hotel,spotlessly clean,staff there if you needed them day or night.Close to airport,railway station,bus station & beach. Would have liked the main restaurant to be open.
Better qualety of food and juice
The hotel is absolutely lovely, the rooms are very comfortable and spotlessly clean, the breakfast excellent and the staff extremely kind and helpful.
Very good location - 3 min from bus and central train station, but in quite area and 5 min in walking distance from sea. Very helpfull stuff - we left hotel before breakfast time ( at 6.00 a.m.) but still have a breakfast and very tasty cappuccino. We spent very nice 3 days in Pescara. And you should see the interior of this hotel!!!
Quiet location just off main pedestrian area, & perhaps 10 mins walk from seafront. Very convenient to Pescara train station and for bus to & from airport. Parking was unavailable in vicinity but cheapily available at station. Breakfast was provided for early departure.
the comfort,the decor,the central location makes this hotel ideal for when i go to pescara I have been to this hotel for e few years now, it has gone through a major refurb during this time, but so have the prices.
Close to the station and the centre of town
Location Smell of drains in the bathroom
The staff made an effort to speak in English and check in/check out was available 24 hours a day The doors are locked during the night and you have to ring a bell to gain access, I was unaware of this when going out and as such had to wait 15 minutes on the doorstep in the rain, ringing the bell, hoping for somebody to open the door.
The atmosphere. Very relaxing and quiet.
Cenrally located, easy to find, able to park outside, spacious, clean well decorated room and a reasonable breakfast.
The staff were really helpful. the location about 3kms out of town, so its lovely and quiet. Having stayed in town last year i know how noisy pescara can be at night! our room had a lovely view.
Beautiful garden. A perfect retreat with clean, fresh air! it was virtually empty, and felt almost abandoned.
I was there at the end of the season but everyone and everthing was good none
It's location directly across the street from the beach, and having a balcony overlooking same. Stairs up to second floor, no elevator.
The bathroom was extremely small, barely bigger than a toilet cubicle. It also had a bidet in the shower cubicle aswell as an antiquated toilet cistern that did not fill up properly after use.
it was much further than I expected from the station - it was a half hour walk when it looked like a 5 minute walk on the map
location uncomfortable bed
The hotel was in a convienent location, however breakfast could have been better there was no elevator and stairs to our room was steep.
right opposite the beach, but quite a way from all of the main shops/bars etc no lift
the staff was very kind and the room was very confortable.
location. Beds had very thin mattress
seaside and hotel staff
Great pool and friendly staff. Good English spoken
Excellent quality of our double room. The resteraunt layout and the quality of the food. The highly efficient staff, even when our inability to speak even simple Italian, was taken into consideration. Nothing in terms of our usage - but if one was inferm then the large number of steps could be an issue. To be fair this was stated in the hotel's info prior to booking.
Friendliness of staff. Beautiful view from the (spacious) room balcony. Only 1 towels set in a room for 2 (extra set had to be asked for). Very basic room setting. Hairdrier could not be switched in bathroom. A huge dog was walking around the restaurant tables at dinner. Very poor breakfast buffet.
the location, facilities, staff and the atmosphere around the hotel no
nice location some of the staff not very helpful,food menu was not all availble what was availble was not very good,in fact the lasgne was disgusting get better in Iceland
Exellent kitchen There were non mentioned building activities going on.
Nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Where do I start. This hotel is very dissapointing, it requires a complete renovation throughout. It is very expensive & overpriced for the facilities it offers. The bedrooms are very small and dark. The hotel staff are sullen and not very helpful! As I am a disabled client and use a wheelchair, I realise that I am ina minority, but as the hotel advertises disabled access, do not use this hotel!!
Good position for beach and shops. Comfortable rooms with a good seaview but not loads of space. Friendly staff Needed to ask for extra pillows.Surprised to find no wine list in the main restaurant.
it was on the beach and near the city center it was a little bit cold in the room but i think it's perfect during the summer hollyday
Not much (see next answer) Room too hot and air con not on. One member of staff extrememly rude.