Prince Rupert Hoteller

Great location My room was tiny!!!!!!!!!!

It was close to shopping, attached restaurant and good value. bed was uncomfortable, old linens and the door stuck.

I found the Highliner Plaza to be priced well and at a good location. I was very disappointed with the customer service we received upon checking in. It was very unprofessional and not personable at all. However, when we checked out of the Highliner, the service was great.

Comfortable bed I know they are renovating, but the hallways & stairwells are very run down. Stairs creaked and were not square or level, hallways were abused...I had to leave the bathroom exhaust fan on or I would get cigarette smoke through the vent.

A terrible experience There is nothing to like, we were on the first floor, the halls smelled, the room smelled, terrible stains on the carpeting, bathroom was dirty, all in all a terrible place but at midnight just off the ferry what do you do?

the price the smell

We found the hotel to be very handy for the BC Ferries. It needs upgrading.

It was close to ferry Booked a room 2 months in advance and ended up with the 2nd worst room in the hotel. There was no AC, room was VERY hot, no screens on the windows and a very musty smell to the room. Staff offered a fan to cool the room.

Had a room o the front, but really enjoyed sitting on the Dock....... Noiise, from the Main Room (Dinning ect). Dinner Party at night and awakened by Children in the morning. The stay was OK, but nothing special for the price.........