Vil du indstille som din standardvaluta eller kun for dette besøg?
Rigtig god beliggenhed og meget venligt personale. Rummelige værelser. Morgenmadsbuffet bør gøres mere afvekslende og sund. Etablere mere spændende bar-område.
Dejlig rent hotel, dejligt centralt til alt Morgenmaden var desværre ikke helt det bedste.
Alt var perfekt, bortset fra støj fra tilstødende værelse, hvor der kun var en dør imellem. Derudover gik en turbine/motor igang meget tidligt om morgenen... Blænde døren mellem de 2 værelser af (støjisolere).
Alt var helt i orden og personalet var søde og hjælpsomme
Hotellet lå meget centralt og peronalet var meget hjælpsom og imødekommende. Store værelser og et fint badeværelse Jeg havde booket et værelse til 4 personer, hvoraf 2 skulle sove på sovesofaer, som ikke var specielt komfortable. Morgenmaden kunne godt være mere varieret - den bestod meget af diverse kager.
Udmærket, dog en dårlig elevator. Venligt personale Morgenmaden kunne gode forbedres med mere variation.
Valuta for pengene. Ligger centralt i forhold til Termini. Venligt personale. God morgenbuffet efter italiensk målestok.
renlighed er godt, her var det ved at være overdrevet, men meget positive mennesker, og god vejledning. der var for lidt liv i baren, og flere ting vi spurgte på kunne ikke fåes eller var udsolgt. eks. Cognag tilaftenkaffen
Dejlige rummelige værelser og rigtig god beliggenhed Personalet i receptionen var til tider uforskammede og ikke specielt hjælpsomme
Man fik en god og professionel behandling, værelserne var nydelige og rengøringen var rigtig pænt udført.
Et dejligt roligt sted, med en god beliggenhed.
Beliggenhed i forhold til alle serværdigheder - at man kunne få lov at være sig "selv". Nydelige og renlighed på værelser og overalt på hotellet. Man kunne i stedet/eller også på værelset have opsat alm. tv - istedet for betalings-Tv
flot indretning og fin beliggenhed i forhold til Roms historiske bygninger jeg har ingen negative ting om hotellet
Værelset var rigtigt lækkert og langt hovedparten af personalet yderst hjælpsomme.
God service. God betjening til morgenmaden. God og perfekt reception samt rengørring.
fint hotel med perfekt placering - gå afstand til alt. stille værelser of fin morgenmad
Vi blev taget godt imod ved ankomst. Værelserne var gennemførte og fremstod nyrenoverede. Hotellet fremstod nyrenoveret. Morgenmad var udmærket om end bacon ikke var stegt tilstrækkeligt. Steg baconen færdig.
Venligt personale - både i receptionen, baren, morgenbuffeten og "kuffertbærerne" Ja, badeværelserne er ikke særligt velindrettede, og badekarret nærmest farligt at komme op og ud af. Kvaliteten på inventaret var ikke det man kan forlange til den forholdsvis høje pris.
Ingen tvivl om at det hører i klassen meget godt af de hoteller jeg har besøgt. Personalet er venlig og meget hjælpsomme. Deres brug af det engelske sprog er rigtig godt. Gode værelse især fordi de er lyd tætte så man føler ikke man bor midt i en storby. De bør dog reklamerer mere for deres restaurant den er mega god:) Nej
Beliggenhed og venligt og hjælpsomt personale Morgenmad - æg o bacon ikke gode.Travlt personale og vente på kaffe...
Beliggenheden. Morgenmaden med tørt brød og koldt tevand og kaffe.
central beliggenhed men uden for megen larm fra gaden, god atmosfære, Værelset var ikke så stort, men vi kunne godt have brugt en stol mere, da der kun var en. Morgenbordet var OK, men lidt pølse kunne måske have højnet det.
Jeg har ikke noget dårligt at sige om hotellet - vi havde et dejligt ophold!
Venlig imødekommende personale og en central beliggenhed som udgangspunkt for at besøge mange af Roms seværdigheder. Pænt renoverede værelser, gode madrasser, men små værelser. Der manglede læselys på værelset.
Da jeg protesterede over det anviste værelse (uden vindue), fik jeg et andet værelse - og det var udmærket. Værelset (nr.319) som jeg fik anvist, havde ikke noget vindue!! Gennem døren til badeværelset kunne jeg skimte et lille slags vindue. - Hvad, hvis der udbryder brand?
Rome was fabulous but hotel was a huge disappointment. Expensive for what it offered. Dinner for 2 was 250 euros and breakfast was 25 euros per person. Breakfast was disgusting with scrambled eggs that tasted like rubber. To iro a handkerchief was 9 euros - not that we did but this gives you an idea of what a rip off it was. Swimming pool is a small plunge pool and was out of service anyway.
Location was good Just felt it was over priced, not very good value.
high standards, beautiful rooms, location settings shower/ bath was low pressure and hard work. there was no view from our room.
All people were excellent
the location, the building, the decor, the luxury for a five star luxury hotel of this caliber the tv is very small and cold and it contains only one english channel and 15 italian channels !!!!! Also the breakfast lacks variety:
This beautiful hotel is centrally located. My room was upgraded on the 3rd floor mezzanine where the ceilings were 2 stories high. Amazing The reception, concierge, servers, and restaurant hostess were all very nice and helpful - despite my sad attempt at speaking Italian! I will be back soon!!
Service very slow. No view at all from room.
Loved the spacious comfortable bedrooms and bathrooms - a haven of tranquility after a busy day of sightseeing in Rome. The staff were so impersonal as to verge on being uninterested. Lack of central lobby was unatmospheric and the hotel's location is poor for sightseeing. They also haven't got their roof top terrace sorted out properly. Lovely idea having a pool but it's very cramped.
The Hotel was beautiful and the details were well thought out and I was impressed with Boscolo Exedra. Be very careful if you book this hotel through a third party booking service. They did not honor my booking and the entire check in was long and delayed. The Hotel Boscolo charged my credit card that I gave them for incidentals even after I showed and emailed them the copy of the booking. Very frustrating and I am still dealing with it weeks later.
The staff was efficent on check and check out. The spa staff was not attentive to be kind, first rescheduling a treatment and then being more than 30 minutes late on the new appointment time. They seemed unhappy and offered no regrets when we decided to cancel after waiting with no up date until we left. We had an interior room and fortunately it was too hot to think about sitting on the balcony over looking to courtyard because the dumpsters were in the courtyard and smelled when we stepped out there on arrival. This is a poor use of this space regardless and the Bauer can do better.
Stayed here once before and enjoyed my stay both times. Front desk was pleasant and helpful. Excellent location. Within 5 minutes walking distance from Roma Termini. Room was a generous size by European standards, large bathroom. Would definitely stay there again.
Excellent service and location.
Vi havde en fantastisk udsigt over Rom. Deres restaurant på tagterassen var super god og hyggelig. Personalet var hjælpsomme og servicen var i top. morgenmaden var ikke så god men spiselig.
rolig, velbeliggende, god morgenmad, imødekommende personale, rent, tiltalende atmosfære adgang til strygejern
God placering i forhold til Terministationen. Vi ankom med tog til Termini sent om aftenen og tog senere toget videre til Sperlonga, meget nemt og hurtigt at komme til og fra hotellet i forhold til tog og metro. Stort værelse og lækkert badeværelse, god varieret morgenmadsbuffet. Pæn reception og morgenmadsrestaurant, fin rengøring af værelset. Vi nåede aldrig op på tagterassen, som efter sigende skulle have en fantastisk udsigt over byen, da der altid var lukket, når vi kom.
Den centrale beliggenhed er perfekt, det meste er indenfor gåafstand. Monti kvarteret er ægte romersk, og spændende at gå rundt i. Tagterrassen/restauranten kunne godt have været åben for anden servering end frokost og aftensmad. Der er jo en pragtfuld udsigt derfra.
Standardrum lidt kedelige, blev opgraderede til en Suite som var udmærket med fantastisk udsigt over Rom og Vatikanstaten.
Location was superb. Staff was very friendly and accommodating and the property itself was quite impressive. Wonderful property and location, but my room (which was lovely) was on the first floor and the noise level was pretty bad. I would certainly stay here again but on a higher floor. The breakfast, although good, left a lot to be desired for a luxury hotel. I was expecting better especially in Itsly where many like myself travel for the food.
This hotel exceeded my expectations. The room was surprisingly spacious and the bed and pillows were very comfortable compared to other hotels we stayed at during our trip. The bathroom was also very nice. The restaurant in the hotel was very nice and the food was very very good as well, just a little pricey. My only complaint was the location. Although centrally located and right across the street from the train station, it was too busy for my liking which made it somewhat noisy in our room.
Nothing I being over charged for one day and I being dealing with the staff for three days to get reimbursed and they have ignored me and used excuses to delay the reimbursement Poor service and even worse attitude
location the lighting in the room very poor and the mattress/pillows very uncomfortable.
facilities the room was really small, not very confortable and the bathroom was ridiculously tiny...
Staff were friendly and helpful. Excellent restaurant. Lack of tea/coffee making facilities in room
The location near the central railway terminal is excellent. You will be within easy walking distance of many museums and ruins.
Near to train station Very old furniture
Friendly stuff, nice and clean environment.
Friendly staff, excellent breakfast required repairs, no free WiFi
The value for the room. The room was very comfortable. The staff was superb. I liked everything. The bar. The restaurant. The breakfast. Nothing to say bad about your hotel in my opinion.
Good location. Good sized room Maids left room doors when cleaning and camera stolen. Tv no English language programs Breakfasts same every day
Great location, within walking distance of the main train station therefore made it so easy to get around Rome
Fint Værelse, God morgenmads restaurant, med mange tjenere. God beliggenhed, tæt på Metro /Termini men alligvel rolige omgivelser.Gode senge. Værdi for pengene. 4 PC`er til rådighed i lobby 1 Euro pr time.
Hotellet ligger centralt i forhold til sightseen i Rom. Lidt bredere udbud af morgenmad.
Venligt personale - serviceminded - den fremragende centrale beliggenhed - den høje rengøringsstandard - glimrende morgenmad Ærgeligt at tagterassen ikke var åbnet - vi havde mellem 18 gr. og 25 gr. flot vejr og solskin en hel uge
En helt igennem venlig og diskret betjening og et flot velassorteret morgenmåltid. Hotellet ligger ideelt for en storbyferie med kort afstand til den centrale banegård og metrolinierne
The room was really bad and the bathroom was a disaster. On top of that it was al dark and grey and the people working at the desk was not very polite. They have a fantastic roof terrace but you can access that without staying at the hotel. Dont go there.
Lækkert hotel men utoligt venligt personale og en skænbeligenhed Kunne godt have væretetlidt større udvalg til morgen buffeten
Godt indrettet, god beliggenhed. Savnede room service menu på værelset, værelset havde to halvanden-mands senge i stedet for dobbeltseng.
Alt for små værelser
The location was great and safe! Easy to find from Termini Station. Clean rooms and overall well kept hotel. I would give the hotel a 3-3.5 (out of 5) star rating as it's definitely much better than a motel but pretty much a no frills experience. Since I was a solo traveller I was not looking for luxury but rather for close proximity to Termini as this was my first time in Rome. I was able to walk everywhere which I really liked. I would recommend this hotel. The lady who checked me in was very pleasant and welcoming however the next two experiences I had (both men) were ok. Both men did not smile and were not very friendly.
We liked everything! I am a returning guest. I stayed at the BW Universo 4 years ago and had a great time. Hotel is well maintained, clean, great beds and above all friendly and accommodating staff. Especial thanks to Roberta, Isabella, Johnny and Edward for making our stay memorable. Nothing!
we were very comfortableat hotel and location is great.we had a late checkout at no extra charge.
The room was nice but did not have a view not that many rooms in Rome would have a view. It also had free internet in the room. The staff were very rude & unhelpful. Upon checkin we were told that our room did not exist and they were not appolagetic at all. The staff at breakfast time were very rude & unwelcoming. They started packing up breakfast even before 10.30am. I saw some patrons turn up right on 10.30 and they were told to go to the bar & order a meal. Althought the bathroom looked nice the water in the shower poured out which became annoying having to mop up the water. I dont mind a few splashes but the shower we had the water just poured out.
New room, great bathroom, great breakfast Lobby looks uninviting, front desk staff a bit rude
Location and large balcony
Close to Termini, Room was large, nice bathroom, desk, TV,clean, Brekfast was very nice in a larger room AC was not cold. did not match the thermostat. Only one staff member spoke English and at one point about 12 people need him so I had to leave the hotel and come back. Instructions about the internet were not clear, They said they had WIFI, then I needed to get a password from the desk. Then I eventually found out the LAN line in the room is the only internet but that was not clear from the staff or any info in the room
Clean and good location. Too expensive for what it is. The AC did not work properly and when we asked for someone to fix it they said it worked fine. The breakfast was mediocre. The staff was not helpful or friendly at all. I was expecting a lot more for that price.
Recently updated hotel close to Termini. Friendly and helpful staff make this hotel a great option for someone into simplicity. Steam/sauna, convenient to sights, inexpensive breakfast .... What more could you ask for!! I will return to this hotel next visit
Close to the train station, friendly staff, good free breakfast
General service was good and food (breakfast) was good. I found the reception staff a bit tetchy on arrival - about 10:00pm on Friday 18th.Room was excellent. I found the glass shelf over the foot wash to be a hazzard as I hit my head off it several times.Air conditioning needs to be explained on arrival as controls vary from hotel to hotel
Only the location First of all we were booked on this hotel that we choose for the convinient location near the Termini station in Rome. On arrival we saw a big group also arriving by bus, and we thougt that the check in will be long. that wasn't the case since agter a few minutes they just told us that there was a problem with the room and that they will relocate is at another best western hotel, the president. Well since the all purpose of this choice was the convinient location near the Termini, we weren't haapy with this change because it meant that we would spend much more time and money in transport to get to termini. when we told them that they said that they will pay the taxi for the hotel, and then the taxi for termini on the next day, and also another one for termini on that same night if we want to, since we were visiting family near the station. Well we refuse the taxi for that night, but accepted the taxi for the next day to termini. We confirmed this when we arrived at the new hotel and they also told us the same, tjat they will pay the taxi to termini The next day when we requested the taxi, the answer was different, that they couldn't pay the taxi to termini, only to the best western universo and then we would have to walk to the station. If they told us that on the beggining we would made different arrangments, since we would need more time to do that, and consequently we could only catch the train to fiumicimo much later than we were thinking and got us trough running since the station and terminals, almost loosing our flight. So, for this, not very happy with best western, even if they offered us a fruit basket.