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extremely close to all points of interest in Rome city including all classical sites. Reasonably quiet, if that is at all possible in Rome. The restaurant was not appealing to us: the prices were quite high, the service was slow and it was right next to a major traffic artery as well as the to the foot pass leading to Fontana Trevi.
they upgraded us to a suite too close to trevi fountain so there were too many people up and down the street; chose because breakfast was said to be so good-- we have had better.
Location was excellent and the staff were friendly and very helpful. Room was excellent - very clean and comfortable.
The hotel was in an excellent location. The memory foam beds were extremely comfortable. We especially enjoyed the private patio. The bathroom was not clean. There were dirty fingerprints on the wall and even a bloody one. Breakfast food was very good but the waitresses were very impatient with guests when the coffee machine was out of order.
Location was great. Room size for Europe was very good. Had room with terrace which was nice. Will stay again in future and recommend highly to others.
Excellent room, bathroom and hotel Poor service, arrogant and unhelpful staff made interactions with reception unpleasant. "Attempts" were made to service the room after 2pm each day exactly when we returned to our room after spending the morning and early afternoon sightseeing. This poor timing of the proposed servicing of the room was obviously intentional so as to avoid servicing the room. No soaps where replaced during the 4 night stay. Initially laundry was not done even after making a special trip to reception to obtain forms and understanding of their proposed laundry procedure. Laundry was only completed after an argument with reception. The hotel stay was not good because although the hotel is great but management is very poor
Central location, clean rooms, well working aircon Staff at reception was too formal, no way to get a smile...Breakfast is out of wack for a 4* hotel, internet should be free and not at euros 20/hr...
Excellent location for tourists. Front desk staff lacked smile, and not very helpful apart from the very basics.
1. location 2. room breakfast is to correspond to the price (quality and choice are very poor)
Closeness to city centre; still quiet and cosy Reception personnel a bit cold; other personnel very friendly
Det var et behageligt hotel med tiltalende rum og et venligt, forekommende personale. På værelsets tv kunne man ud over rædsomme italienske quiz-kanaler, som jeg ikke forstår, kun se BBC World, som bortset fra England har meget få europæiske nyheder. Det er for dårligt. Hotellet driver og anbefaler sin egen restaurant udenfor på gaden, som jeg prøvede én gang. Den var både dyr og usædvanligt ringe og må frarådes på det bestemteste.
God central placering tæt ved Trevi fontænen, Pantheon og den spanske trappe i et flot kvarter, og med masser af gode butikker indenfor rimelig afstand En enkelt elevator virker i underkanten for dette hotel, men det er jo sundt med trapper, og så kunne der ved ankomsten være behov for at der blev tændt for aircinditioneringen, men der var ikke behov for det under resten af vores ophold.
Hotellet og især værelserne var meget pæne og rene. Personalet var yderst kompetent og meget venlige og hjælpsomme. Morgenmadsbuffeten var fin og der var rigtig mange valgmuligheder. Der var intet at komme efter
Jeg syntes det var rigtig skidt, at vi ikke kunne få vores værelse den første dag og blev sendt videre til et andet hotel af væsentlig ringere standard.
Hotellets beliggenhed på Via Veneto tæt på metroen og kun 500 meter fra Den Spanske Trappe gør det nemt og hurtigt at komme rundt til Roms kendte seværdigheder. Hotellet er lidt gammeldags indterettet, men det kompenseres af god plads på værelserne. Hotellet råder ikke over værelser med balkon selvom det ellers fremgår af Booking.com´s liste
The staff was friendly and helpfull. The central location is superior. The old world charm and beauty of the public areas, marble, frescoes and stained glass harks back to what the lap of luxury was like at the turn of the century when this hotel was no doubt reserved for the top upper class of society. Because the hotel is over 100 years old she shows her age and has not been kept up to the standards of a Five Star Hotel. She is a bit run down and in the rooms it appears that the money needed to maintain the standerd to which it claims is lacking. The glamour of what may once have been the best hotel in Rome has long since past. She is a grand old lady who is in need of some tender loving care.
The hotel is very beautiful. looks like one of the attractions in rome. The room (regular) was very big, alot of space. The location of the hotel is perfect The breakfast was OK, not worth 25 Euro tho. The table by the bed had stuff glued on it and the lamp swich was sticky, but except of it the room's cleaning was fine.
Location, The luxury of the 19th century and a kind of new roman decadence... It's a political matter.....but nice ! rooms , poor of confort, decoration,bathroom, all thonks that imbeliveble for a 5star hotel..!!!! even a international plug for eletrical shave in te bathroom....
Location Service and attitude. No internet working - wifi or hotel computers out of order
Location was unbeatable. Staff was not very helpful. Room was comfortable but nothing fancy by any means. The pillows were hard as a rock and no Wi-Fi that I could access..
The rooms, designs and the hotel staff. no nothing
the view. excelent deco. no ice machine
i like Mr.Luca very helpful person the terrasa was closed ..if i need ice for example i have to pay service 5 euros
The amazing 19th century builting. It's a trip in the past. Amazing. Service.
Location Did not have Room booked had to pay 200 euros per nite extra for a room available. no heat, room cold .Bkft 1st day bad, got sick spent day in bed diarrhea. Great hotel at one time in need of repairs and renovation. No 5 Star. Restaurant filthy ,shower broke, electrical wires in open in room. Lived and visited Europe every year since 1961. Been to Rome 20 times worst experience.Have pic tires to compare to hotels website, big difference.Front desk not friendly or helpful
Hotellets gode beliggenhed Værelset var for lille
Vi oplevede en stor imødekommenhed og hjælpsomhed fra personalets sidde, iforbindelse med problemer med at komme hjem grundet aske skyen. Dejligt hotel med en meget dejlig beliggenhed. Nej
Meget hyggeligt og meget Italiensk lige som det skal være. Burde have større udvalg i minibaren
Meget venlig betjenong - men ikke sproglige udover ital.
I'm usually pretty critical of hotels but the staff at this one was great, from the doormen and valets to the front desk and concierge. Good job by all of them. Also, the internet was wired, fast and reliable, usually hard to find at most hotels, so key to my happiness there. The rest was standard fare, rooms were good, room service food ok but expensive, nice bar on the roof, etc. The only thing I didn't like was standard european convention of a "king" bed not being a king mattress but really being 2 small twin beds pushed together. It leads to many sore backs in the morning, or falling into the gap in the center.
The entire staff was superb. They were professional, helpful, friendly and hospitable. We arrived early in the morning and they made a room available for us to use until our other room was ready. Breakfast was included in our room rate. The breakfast selections were outstanding. It did not have an exercise facility and the rooms did not have an iron and ironing board.
We enjoyed the comp. bottle of champagne to celebrate our aniversary.
Eloquent, classy, clean and helpful!
Staff was very helpful, location is close to nice places such as Spanish steps and via veneto. Price is a bit over-rated in comparison with what the hotel can offer
The staff were extreemly helpful!
Efficiency of staff and service. Breakfast could have had more fresh fruit--v limited selection of fresh fruit. Would have liked a sofa area in the room.
The hotel is in a convenient location. It is very clean and the staff is very friendly.
The hotel was lovely and on a quiet street, by Rome standards. The staff were great. I had erroriously booked a single and didn't realize until we checked in. They quickly fixed my error and we weren't charged any extra rate. They were friendly and so helpful. I needed a couple of "C" batteries after frying an appliance. They went out of their way to find me one and left it in the room while we went to dinner. The included breakfast was absolutely fabulous and we had dinner at the hotel restaurant and it was also very good. Our room was very spacious, comparable to very nice US hotels and the bathroom was huge and very clean. The housekeeping staff did a great job daily. All and all, it was great to come "home" after a long day of sight-seeing and relax. We would most certainly stay at Sofitel Rome again.
Good location, helpful staff ,beautiful hotel. Would stay there again. Very small room and lack of a business center with computers
The staff were excellent - pleasant and helpful at all times. The roof top restaurant was disappointing. The quality and presentation of food was reasonable but not to the standard expected for the prices charged; a limited menu.
The hotel corridors and common use areas are old. Rooms were looking better in the Web pictures increasing the expectations.
Overall good package. Location is prime, breakfast like family, friendly staff, clean and warm environment.
The room 112 was excellent. Very nice little patio, very quiet in the evenings. Cleaned every day in a very good manner. Superior staff. None.
location small room
The location was very good, with a small baby it was very easy reach Fontana di Trevi, Piazza di Spagna and Via Del Corso. Rooms were very clean. Breakfast was not sufficient and full of delicatessen. So called open buffet contained Philadelphia cheese and some kind of cream cheeses. It would be nice if they had Mozzarella and other local Italian cheeses. Breakfast extras were so so expensive, we offered boiled eggs for our little son, it was 4 euros! Overall, I can say that hotel was expensive.
All the Hotel staff where friendly and very helpful, Breakfast was part serve your self and waiter/waitress service for your drinks and with as much as you wanted to eat and drink to set you up for the day. The bar facilities where good and comfortable but a bit pricey but it is a first class hotel in a city centre so this is to be expected. A short work and you are in one of the main shopping streets of Rome. The Trevi fountain is 5 min walk away and the Spanish steps are about 10 min walk but be prepared for the heat it was a lot hotter for the time of year than we expected at 33 C. The hotel air con was a must at night. We did not feel it was too expensive, I have stayed in more expensive hotels and no where nears as good in the UK. This Hotel comes highly recommended from both myself and my wife. Nothing at all. I would stay there again if I was to return th Rome
Good central position, but hard for taxis to stop outside. If you have a room overlooking the street, it is very noisy, and the beds are also not comfortable
The hotel staff was very helpful in everything we asked. The location of the hotel was perfect. In the middle of both sightseeing and shopping.
Nice situataion, very central.
God beliggenhed med gå-afstand til stort set alt i Rom centrum, venligt og hjælpsomt personale, rent og pænt. Dejlig restaurant med lækker varm mad og god betjening. Beskrivelsen med luksus-dobbeltværelser bør nedtones - den eneste luksus er jacuzzi, men et ældre af slagsen. Værelset er for lille i forhold til luksus-beskrivelsen, der mangler en ordentlig stol at sidde i. Læselamperne ved sengen giver for dårligt lys at læse ved, når man ligger i sengen. Morgenmaden bør forbedres dramatisk - den har ikke engang klasse til et tre-stjernet hotel (mangler flere slags brød og yoghurt, frisk frugt, bacon, flere slags ost/pålæg). Tv'et på værelset bør udskiftes med et større og mere moderne fjernsyn med oversigt over de forskellige kanaler, tre-dobbelte termoruder mod gaden påkrævet, da der er en del støj også om natten. Et lidt højere placeret håndtag til opstigning af badekarret vil være en stor hjælp.
Værelserne var i særdeles god stand, meget høj renlighedsstandard. De kvindelige receptionister gjorde en flot indsats - proffesionel, dygtig og meget engageret. Jeg ændrede datoerne for opholdet inden ankomst - det blev håndteret perfekt med svarmail og alt Morgenmaden burde opgraderes til et højereniveau - evt. mod et tillæg i prisen. Den mandlige receptionist burde udskiftes - han arbejdede på et meget lavere niveau end de andre. Forvirret, uden overblik og med en malplaceret og fjollet humor
Meget velfungerende hotel, rent og pænt. Personalet yderst hjælpsomme og venlige. Skøn beliggenhed
Venligt og hjælpsomt personale. Virkelig god central beliggenhed. Fint, rent værelse. God service. Mere sund morgenmadsbuffet - f.eks. frisk frugt.
God beliggenhed, Rent og pænt værelse og badeværelse.Meget venligt personale.Eneste anke er at morgenmaden er lidt kedelig.
Central beliggenhed, OK morgenmad og god rengøring Jeg synes ikke der var noget luksuriøst over hotellet - det var odinært
beliggenheden er super, morgenmaden fin personalet i receptionen var ikke særligt venlige
Accademia har en fremragende beliggenhed 200 meter fra Trevi fontaienen, 15 min. gang til Vatikanet, 15 min. gang til hovedbanegården med let adgang til det direkte tog fra spor 28 til lufthavnen.Ens bagage opbevares i aflåst rum efter udchecking..godt hvis man skal hjem med et aftenfly Morgenmad god efter Italiensk standard, men ikke god nok internationalt...brød er der ikke meget udvalg af..masser af kager...
Morgenmad som var inkluderet i prisen var god. Receptionisterne var venlige og hjælpsomme, men ikke proaktive og opfølgende. Var lidt ligeglade med gæsterne når vi ikke havde dirkekte spørgsmål til dem. Vi havde booket for 7 nætter, men fik et værelse til baggården, hvor vinduet var blændet, hvorfor værelset var lidt som et fængelsel. 7 dage, så burde man kunne give et bedre værelse.
Det ligger perfekt i centrum, stort set tæt på alt i gå afstand og alligevel i rolige omgivelser, der er 2 min. gang til Trevifontænen. De har en udemærket morgenmad. Vil godt bo der igen. Værelser har en ok størrelse, kunne godt være lidt større. Ikke så meget skabsplads. Eneste egentlige minus ved hotellet var den meget hårde seng
Vi havde en god oplevelse, venlige og meget imødekommende. morgenmaden. Personalet kunne være noget hurtigere til at klare opvasken. der manglede altid kopper.
Hotellets personale var fremragende - venlige og behjælpsome. Hotellet er meget centralt beliggende - det tog maks 20 minutter at komme til alle "attraktionerne" på gåben/metro (og vi var "sløvet" af vores hvalp som vi havde med, og var iøvrigt velkommen på hotellet).
Dejligt med 2 dobbeltsenge, da vi boede 4 voksne på et værelse. Dejlig ro på værelset. Billeder af værelser og hotellet generelt vist på nettet, noget finere en fakta.
Dejligt hotel ligger rigtigt centralt nem adgang vil bus serværdigheder en bænk foran hotellet ville være dejligt det ville være dejligt med en tag eller gårdhave så man kunne sidde der om aftenen
Vi var rigtigt glade for vores ophold. Værelset var rigeligt stort til en familie på 4. Vi var positivt overrasket over hvor gode receptionister var til at tale engelsk. Vi fik fin hjælp til arrangement af køb af billetter til Rom´s seværdigheder. Morgenmaden kunne godt være lidt bedre