Hoteller i Rom i nærheden af Colosseum

Fordele: Hjælpsomt personale, rene, gode senge, god morgenmad, fantastisk beliggenhed

Fordele: Central beliggenhed Beliggenheden tæt på jernbanestationen. Venligt personale Rent og rummeligt værelse

Fordele: Meget venligt personale, overraskende god morgenmad muligheder! Fantastisk beliggenhed, især for at fange toget! Elskede vores ophold!

Fordele: close to everything

Ulemper: nothing

Fordele: I liked the cleanliness and the kind staff ...

Ulemper: I didn't like the hidden charges at the end for $6 per day per occupant. Maybe I missed it in the opening contract but I think when I pay in advance everything in the beginning Payment

Fordele: The staff was amazing-so friendly and helpful. Our favorite part of our stay was the breakfast (included with your stay). It was incredible and absolutely delicious with lots of choices with trays of cappuccinos coming around every few minutes. We loved it!

Ulemper: The showers were very tiny, but we expected that. Our friend's room had a tub/shower combo that were very envious of...

Ulemper: Very small rooms. Elevators were extremely small that only one to two people can fit at a time. Free complimentary breakfast was awful. Food was not fresh and it tasted like the food was reheated.

Fordele: We loved that we were very close to the train station termini. Location was great as was the staff

Ulemper: We had a situation where our initial rooms bathroom smelled like sewage, the staff was quick to action and poured something down the drains, the smell did not pass so we asked for a room change and the staff again was very responsive and addressed our needs

Fordele: Only the location

Ulemper: First of all we were booked on this hotel that we choose for the convinient location near the Termini station in Rome. On arrival we saw a big group also arriving by bus, and we thougt that the check in will be long. that wasn't the case since agter a few minutes they just told us that there was a problem with the room and that they will relocate is at another best western hotel, the president. Well since the all purpose of this choice was the convinient location near the Termini, we weren't haapy with this change because it meant that we would spend much more time and money in transport to get to termini. when we told them that they said that they will pay the taxi for the hotel, and then the taxi for termini on the next day, and also another one for termini on that same night if we want to, since we were visiting family near the station. Well we refuse the taxi for that night, but accepted the taxi for the next day to termini. We confirmed this when we arrived at the new hotel and they also told us the same, tjat they will pay the taxi to termini The next day when we requested the taxi, the answer was different, that they couldn't pay the taxi to termini, only to the best western universo and then we would have to walk to the station. If they told us that on the beggining we would made different arrangments, since we would need more time to do that, and consequently we could only catch the train to fiumicimo much later than we were thinking and got us trough running since the station and terminals, almost loosing our flight. So, for this, not very happy with best western, even if they offered us a fruit basket.

Fordele: The location was great and safe! Easy to find from Termini Station. Clean rooms and overall well kept hotel. I would give the hotel a 3-3.5 (out of 5) star rating as it's definitely much better than a motel but pretty much a no frills experience. Since I was a solo traveller I was not looking for luxury but rather for close proximity to Termini as this was my first time in Rome. I was able to walk everywhere which I really liked. I would recommend this hotel.

Ulemper: The lady who checked me in was very pleasant and welcoming however the next two experiences I had (both men) were ok. Both men did not smile and were not very friendly.

Fordele: We liked everything! I am a returning guest. I stayed at the BW Universo 4 years ago and had a great time. Hotel is well maintained, clean, great beds and above all friendly and accommodating staff. Especial thanks to Roberta, Isabella, Johnny and Edward for making our stay memorable.

Ulemper: Nothing!

Fordele: Recently updated hotel close to Termini. Friendly and helpful staff make this hotel a great option for someone into simplicity. Steam/sauna, convenient to sights, inexpensive breakfast .... What more could you ask for!! I will return to this hotel next visit

Fordele: Great location and spacious, clean room. Free breakfast was a nice value too.

Ulemper: No air conditioning in October so room was unpleasantly warm, especially during the day. Staff was not interested in helping us for the most part.

Fordele: Location/ Room was what I expected for Rome. We have to remember that 4 start hotels in Rome is similar to 2 star hotel in the US

Ulemper: not sure of any problems

Fordele: Room was clean, nicely decorated, and the bathroom was larger than I would have imagined. I'm a tall person and had no trouble in the shower (assuming you are used to turning water off while soaping up). Breakfast was nice - typical Italian breakfast options - and the coffee/espresso based drinks were very reasonably priced. WiFi worked great in my room.

Ulemper: Lots of stairs to get to reception and the lift is quite small.