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Der er en excellent service fra start til slut. Dog kunne der godt være et større udvalg til morgenmaden, eller mere varieret. Som nævnt ovenfor kan morgenmaden godt varieres, så det ikke er det samme hver morgen
Udemærket hotel, pænt og i orden og ikke mindst ligger det godt! Morgenmaden var ekstrem ringe og med et meget lille udvalg. Af de luksushoteller vi har besøgt igennem tiden var dette absolut bunden.
Al service og faciliteter var udmærket, beliggenheden fin, - altså til det vi skulle bruge den til. At man ikke reklamerer en køkkenchef op med annoncer og plakater på hotellet. Det gav mig og min kone store forventninger i forbindelse med den middag vi "spiste" på hotellet. Her blev vi begge to dybt skuffede, vi valgte to forskellige forretter- 2 forskellige hovedretter og 2 forskellige desserter. Det var faktisk kun min forret der smagte af noget. Resten smagte enten ikke af noget eller direkte dårligt. Jeg vil sikkert anbefale hotellet, med undtagelse af middagsmaden.
Det var et behageligt hotel med tiltalende rum og et venligt, forekommende personale. På værelsets tv kunne man ud over rædsomme italienske quiz-kanaler, som jeg ikke forstår, kun se BBC World, som bortset fra England har meget få europæiske nyheder. Det er for dårligt. Hotellet driver og anbefaler sin egen restaurant udenfor på gaden, som jeg prøvede én gang. Den var både dyr og usædvanligt ringe og må frarådes på det bestemteste.
Jeg syntes det var rigtig skidt, at vi ikke kunne få vores værelse den første dag og blev sendt videre til et andet hotel af væsentlig ringere standard.
Hotellet og især værelserne var meget pæne og rene. Personalet var yderst kompetent og meget venlige og hjælpsomme. Morgenmadsbuffeten var fin og der var rigtig mange valgmuligheder. Der var intet at komme efter
Hotellets beliggenhed på Via Veneto tæt på metroen og kun 500 meter fra Den Spanske Trappe gør det nemt og hurtigt at komme rundt til Roms kendte seværdigheder. Hotellet er lidt gammeldags indterettet, men det kompenseres af god plads på værelserne. Hotellet råder ikke over værelser med balkon selvom det ellers fremgår af Booking.com´s liste
God central placering tæt ved Trevi fontænen, Pantheon og den spanske trappe i et flot kvarter, og med masser af gode butikker indenfor rimelig afstand En enkelt elevator virker i underkanten for dette hotel, men det er jo sundt med trapper, og så kunne der ved ankomsten være behov for at der blev tændt for aircinditioneringen, men der var ikke behov for det under resten af vores ophold.
The staff was friendly and helpfull. The central location is superior. The old world charm and beauty of the public areas, marble, frescoes and stained glass harks back to what the lap of luxury was like at the turn of the century when this hotel was no doubt reserved for the top upper class of society. Because the hotel is over 100 years old she shows her age and has not been kept up to the standards of a Five Star Hotel. She is a bit run down and in the rooms it appears that the money needed to maintain the standerd to which it claims is lacking. The glamour of what may once have been the best hotel in Rome has long since past. She is a grand old lady who is in need of some tender loving care.
The amazing 19th century builting. It's a trip in the past. Amazing. Service.
Location Did not have Room booked had to pay 200 euros per nite extra for a room available. no heat, room cold .Bkft 1st day bad, got sick spent day in bed diarrhea. Great hotel at one time in need of repairs and renovation. No 5 Star. Restaurant filthy ,shower broke, electrical wires in open in room. Lived and visited Europe every year since 1961. Been to Rome 20 times worst experience.Have pic tires to compare to hotels website, big difference.Front desk not friendly or helpful
The hotel is very beautiful. looks like one of the attractions in rome. The room (regular) was very big, alot of space. The location of the hotel is perfect The breakfast was OK, not worth 25 Euro tho. The table by the bed had stuff glued on it and the lamp swich was sticky, but except of it the room's cleaning was fine.
Location was unbeatable. Staff was not very helpful. Room was comfortable but nothing fancy by any means. The pillows were hard as a rock and no Wi-Fi that I could access..
The rooms, designs and the hotel staff. no nothing
Location Service and attitude. No internet working - wifi or hotel computers out of order
Location, The luxury of the 19th century and a kind of new roman decadence... It's a political matter.....but nice ! rooms , poor of confort, decoration,bathroom, all thonks that imbeliveble for a 5star hotel..!!!! even a international plug for eletrical shave in te bathroom....
the view. excelent deco. no ice machine
i like Mr.Luca very helpful person the terrasa was closed ..if i need ice for example i have to pay service 5 euros
Meget hyggeligt og meget Italiensk lige som det skal være. Burde have større udvalg i minibaren
Meget venlig betjenong - men ikke sproglige udover ital.
Vi oplevede en stor imødekommenhed og hjælpsomhed fra personalets sidde, iforbindelse med problemer med at komme hjem grundet aske skyen. Dejligt hotel med en meget dejlig beliggenhed. Nej
Hotellets gode beliggenhed Værelset var for lille
Efficiency of staff and service. Breakfast could have had more fresh fruit--v limited selection of fresh fruit. Would have liked a sofa area in the room.
The staff were extreemly helpful!
Good location, helpful staff ,beautiful hotel. Would stay there again. Very small room and lack of a business center with computers
The hotel was lovely and on a quiet street, by Rome standards. The staff were great. I had erroriously booked a single and didn't realize until we checked in. They quickly fixed my error and we weren't charged any extra rate. They were friendly and so helpful. I needed a couple of "C" batteries after frying an appliance. They went out of their way to find me one and left it in the room while we went to dinner. The included breakfast was absolutely fabulous and we had dinner at the hotel restaurant and it was also very good. Our room was very spacious, comparable to very nice US hotels and the bathroom was huge and very clean. The housekeeping staff did a great job daily. All and all, it was great to come "home" after a long day of sight-seeing and relax. We would most certainly stay at Sofitel Rome again.
Eloquent, classy, clean and helpful!
We enjoyed the comp. bottle of champagne to celebrate our aniversary.
The staff were excellent - pleasant and helpful at all times. The roof top restaurant was disappointing. The quality and presentation of food was reasonable but not to the standard expected for the prices charged; a limited menu.
Staff was very helpful, location is close to nice places such as Spanish steps and via veneto. Price is a bit over-rated in comparison with what the hotel can offer
I'm usually pretty critical of hotels but the staff at this one was great, from the doormen and valets to the front desk and concierge. Good job by all of them. Also, the internet was wired, fast and reliable, usually hard to find at most hotels, so key to my happiness there. The rest was standard fare, rooms were good, room service food ok but expensive, nice bar on the roof, etc. The only thing I didn't like was standard european convention of a "king" bed not being a king mattress but really being 2 small twin beds pushed together. It leads to many sore backs in the morning, or falling into the gap in the center.
The hotel is in a convenient location. It is very clean and the staff is very friendly.
The entire staff was superb. They were professional, helpful, friendly and hospitable. We arrived early in the morning and they made a room available for us to use until our other room was ready. Breakfast was included in our room rate. The breakfast selections were outstanding. It did not have an exercise facility and the rooms did not have an iron and ironing board.
The room 112 was excellent. Very nice little patio, very quiet in the evenings. Cleaned every day in a very good manner. Superior staff. None.
The location was very good, with a small baby it was very easy reach Fontana di Trevi, Piazza di Spagna and Via Del Corso. Rooms were very clean. Breakfast was not sufficient and full of delicatessen. So called open buffet contained Philadelphia cheese and some kind of cream cheeses. It would be nice if they had Mozzarella and other local Italian cheeses. Breakfast extras were so so expensive, we offered boiled eggs for our little son, it was 4 euros! Overall, I can say that hotel was expensive.
location small room
Good central position, but hard for taxis to stop outside. If you have a room overlooking the street, it is very noisy, and the beds are also not comfortable
Nice situataion, very central.
The hotel staff was very helpful in everything we asked. The location of the hotel was perfect. In the middle of both sightseeing and shopping.
The hotel corridors and common use areas are old. Rooms were looking better in the Web pictures increasing the expectations.
All the Hotel staff where friendly and very helpful, Breakfast was part serve your self and waiter/waitress service for your drinks and with as much as you wanted to eat and drink to set you up for the day. The bar facilities where good and comfortable but a bit pricey but it is a first class hotel in a city centre so this is to be expected. A short work and you are in one of the main shopping streets of Rome. The Trevi fountain is 5 min walk away and the Spanish steps are about 10 min walk but be prepared for the heat it was a lot hotter for the time of year than we expected at 33 C. The hotel air con was a must at night. We did not feel it was too expensive, I have stayed in more expensive hotels and no where nears as good in the UK. This Hotel comes highly recommended from both myself and my wife. Nothing at all. I would stay there again if I was to return th Rome
Overall good package. Location is prime, breakfast like family, friendly staff, clean and warm environment.
Vi var rigtigt glade for vores ophold. Værelset var rigeligt stort til en familie på 4. Vi var positivt overrasket over hvor gode receptionister var til at tale engelsk. Vi fik fin hjælp til arrangement af køb af billetter til Rom´s seværdigheder. Morgenmaden kunne godt være lidt bedre
Hotellets personale var fremragende - venlige og behjælpsome. Hotellet er meget centralt beliggende - det tog maks 20 minutter at komme til alle "attraktionerne" på gåben/metro (og vi var "sløvet" af vores hvalp som vi havde med, og var iøvrigt velkommen på hotellet).
Dejligt hotel ligger rigtigt centralt nem adgang vil bus serværdigheder en bænk foran hotellet ville være dejligt det ville være dejligt med en tag eller gårdhave så man kunne sidde der om aftenen
Vi havde en god oplevelse, venlige og meget imødekommende. morgenmaden. Personalet kunne være noget hurtigere til at klare opvasken. der manglede altid kopper.
Dejligt med 2 dobbeltsenge, da vi boede 4 voksne på et værelse. Dejlig ro på værelset. Billeder af værelser og hotellet generelt vist på nettet, noget finere en fakta.
Location was so good. Right by the Spanish steps and in a beautiful street. The hotel staff were very accommodating for gluten free food at breakfast and the breakfast and coffee were very nice. The style and decor in each room and level were really nicely done and you felt like you were in a really special little secret in Rome. Would love to go back to this hotel and would recommend to anyone.
Location is great. The street and the hotel is very charming. Well decorated, good breakfast. Rooms are fine, although they are a little small. The staff was not very welcome and not very friendly. I didn't feel like they wanted to help me... Unpleasant
modren room, breakfast nothing
The location was perfect being able to walk the city easily. Love the boutique atmosphere while still providing the necessities of any larger hotel. It was picture perfect and when I return to Rome, The Hotel Art will be my place to stay.
The rooms are small but very well equiped and the service is excellent. The location is perfect and you can easily shop around, use the metro or crab a taxi to see the city. The hotel is called Art and has indeed several design objects (not my taste) but maybe yours.
I thoroughly enjoyed my stay at Hotel Art. Very central location, friendly staff and food was delicious.
Location is very convenient. Staff is helpful. Breakfast. Cleanliness. Very bad insonorisation. You can hear practically everything. Almost the only bad -important, though- point of the hotel. Rooms are relatively small but smart.
Location was nice .. In the heart of Rome's shopping area... Limited food for breakfast buffet.
Close to shopping area The room is small and the shower in (on) the bathtub without curtain, water from shower wet the whole bathroom
The decor The lengh of time it took to check in the room was not the room requested
The hotel was very clean and furnished beautifully. The location is great. It is massively over-priced. The bedrooms are relatively small for the cost (I had to move furniture everytime I wished to go onto the balcony or dry my hair in front of a mirror) and although the view from the restaurant is stunning, the service wasn't anything special given the extortionate prices - in fact we expected much better.
The location for the Eden is wonderful - close enough to the sites, while in a quiter luxurious neighborhood in Rome near the Villa Borghese Gardens. The public rooms are beautiful and service impeccible. our rooms were nicely appointed however did not have good views. The rooms have no carpets, bare wooden floors and there is no outlet in the bathrooms for hairdryer use. When I called the concierge to inquire how one could use the hairdryer in the bathroom I was informed that you must use the hairdryer at the desk in the bedroom. There is only one outlet there and so I had to unplug a lamp to plug in the hairdryer that is supplied by the hotel (clearly a woman was not present when designing these rooms and bathrooms!). Otherwise, an elegant spot in Rome and it was a very good value!!
hotel is not comparable with other 5 star hotels in Rome. . the hallways need a paint job hotel is not comparable with other 5 star hotels in Rome. . the hallways need a paint job
Comfortable hotel, super view of the city from the roof top bar No Sky sports channels on the TV. Cost of drinks in the bar
The hotel is luxurious and well run. I felt the excessive charge to use the internet was unecessary.
Godt stort værelse til 3 personer. Perfekt udsigt fra morgenmads salen. Venligt og imødekommende personaler. Nej
Udmærket og relaivt billigt hotel Nej
Morgenmadsrestauranten på 6. sal er super god. Værelserne er ok, men ikke specielt store. Dejligt med safe i værelset. Rengøringen god.Fin service da vi skulle rejse, hvor hotellets receptionist sørgede for at bestille transport fra hotellet til lufthavnen. Dette vil vi helt klart benytte os af en anden gang, hvor vi så også vil have vores 4 børn med! Vi havde en fantastisk god ferie og et godt ophold på hotellet. Fin betjening ved ankomsten og afrejsen samt ved evt. andre spørgsmål! Lidt større værelser, specielte badeværelser, hvis man skal opholde sig der mere end et par dage! Gerne familieværelser. Det ville være rart, hvis man allerede ved bookningen kunne få oplyst, at hotellet har den gode aftale med en chauffør om kørsel fra lufthavnen og til hotellet og omvendt. Samt muligheden for en chauffør under opholdet, som kan køre os til de pågældende seværdigheder.