Hoteller i Rom i nærheden af Via Veneto

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the location poor quality for a 4 star hotel

Expected more for the value... Air condition didn't work, no hairdryer in the room

Beatifull, recently renewed, location, modern. Booking description very accurate. Very poor concierge services when it comes to restaurant recommendations and reservations.

Restaurant waiter Front desk Reception lady with very bad attitude Trying to use slogan (our role in eourp !!) like teaching her guest ????!!!

room service was very good The hotel need to have a waterpool,if it will be possible

the hotel was great. professional staff. excellent and convinient location n/a

the breakfast does not correspond to it's very high price

The interior decor was very attractive. It is convenient although located in an unattractive piazza. Excellent air conditioning which is important in August. The hotel could have included a continental breakfast in the room rate.

The location is good and from the roof terrace you have a nice city view. We had room 212, located next to a service room where at 05:00 in the morning sound of voices and TV came thru the adjoining door.

The hotel was in a very popular region, closed to many attractions. The hotel staff were very friendly. The rooms were nicely decorated in Italian classic style. The heating system was not working! We had two "cold" nights in the centre of Rome.

The very comfortable, spacey room. The expensive breakfast. We are little eaters and 16 euro for a cup of coffee and a croissant is a lot of money. Breakfast should be included.

yes no coffee maker,safty book was broken and no body repair it and it was difficult for me to keep coming down ,no enough warming of the rooms and tape water wasnot hot especially during night and no replacement for the used glasses and i dont like the toilets it need tobe redesinning

It was clean and the staff were pleasant, wifi internet excellent. Fantastic location. Upgraded from a double deluxe to grand deluxe as it was our anniversary. It needs tea and coffee making facilites, as the room service is expensive as is the mini bar. The breakfast was very expensive and of a poor standard.

We got upgraded to a suite, which was fabulous. Location of hotel was very good. Certainly a luxury hotel. Reception staff were okay, but they were rather arrogant and a bit slow ! Also, wanted to charge us the total price on a daily rate, rather than for our full stay !! Check your bill carefully at the hotel. Mini bar prices were outrageous and the breakfast price was very high, so we ate out.

A very modern & quiet hotel, out of the main city, but easily accessible to bus & metro. Staff were friendly and helpful The hotel was very expensive for drinks & food, and this clearly obvious with hardly anyone in the bar or restaurant.

The hotel was undergoing a TOTAL renovation. Scaffolding on ALL the windows. The pool was out of commission. The rugs and furniture in all three rooms we were shown were in tatters and stained. VERY cagey reception with NO disclosure of the state of the place. Finally after many attempts, the manager arranged for us to switch to a sister hotel which was fine. This was after many unreturned phone calls and being told she was unavailable. Only after I informed her that I was a journalist did anything progress.

This hotel shouldn't be classified as a 5 star/luxury hotel. Very old furniture/tv/no luxury stuff in the room. Hotel molto scarso, meriterebbe a fatica le 4 stello. Sicuramente non è un hotel di lusso: stanze piccole, vecchie, con pochissimi servizi (la tv non è neanche a schermo piatto). This hotel shouldn't be classified as a 5 star/luxury hotel. Very old furniture/tv/no luxury stuff in the room. Hotel molto scarso, meriterebbe a fatica le 4 stello. Sicuramente non è un hotel di lusso: stanze piccole, vecchie, con pochissimi servizi (la tv non è neanche a schermo piatto).

clean hotel over-all. bathroom tiles could be cleaned up a bit. location-the street it is on is a bit grim.

small room very small bathroom not a 5 star room lucky to rate 3

The location Oldish

It is a pleasant hotel over all , the roof top cocktail bar and the breakfast areas are in keeping and enjoyable ares of the hotel , but there are areas within the hotel starting to need a little attention . This hotel is rated 5 star and I expect it to perform to it ratings , it fell short of its ratings ,compering with many other 5 star hotel I have stated in , hence to the value.

the best was the location, this is out of question, amazinf spot, but for the price thge hoytel was just ok, and the service just ok as well there is nothing really bad but to my advice trhe people working there do not know thar tjere is alot of unemployement now in Europe.........

Located close to the Spanish Steps

Hotel is stylish and clean and there's an old world grandeur about it which I liked. Bed was very comfortable and restaurant area on second floor was very pretty. I enjoyed my stay overall. Room and bathroom assigned to us were just slightly too small I think. But otherwise it was fine. We discovered that there is a lift that takes you up and down the Spanish Steps too late. The hotel staff did not tell us about it which I found odd. Although the hotel is central, psychologically, the thought of all those steps is a little offputting - it's not the sort of hotel you feel you can just nip back up to in a minute. I think the hotel should at least inform you about the lift on your arrival.

hotel staff,cleanliness,posision in Rome The price was very hi for the offer.I accepted trough booking.com because of transcripcion and pictures, witch vere unapropriate. This is second time the same thing with booking.com reservation.First time hapened with Hotel Starhotels Splendid in Milan!! You should do something.

Comfortable hotel, super view of the city from the roof top bar No Sky sports channels on the TV. Cost of drinks in the bar

The location for the Eden is wonderful - close enough to the sites, while in a quiter luxurious neighborhood in Rome near the Villa Borghese Gardens. The public rooms are beautiful and service impeccible. our rooms were nicely appointed however did not have good views. The rooms have no carpets, bare wooden floors and there is no outlet in the bathrooms for hairdryer use. When I called the concierge to inquire how one could use the hairdryer in the bathroom I was informed that you must use the hairdryer at the desk in the bedroom. There is only one outlet there and so I had to unplug a lamp to plug in the hairdryer that is supplied by the hotel (clearly a woman was not present when designing these rooms and bathrooms!). Otherwise, an elegant spot in Rome and it was a very good value!!

The hotel was very clean and furnished beautifully. The location is great. It is massively over-priced. The bedrooms are relatively small for the cost (I had to move furniture everytime I wished to go onto the balcony or dry my hair in front of a mirror) and although the view from the restaurant is stunning, the service wasn't anything special given the extortionate prices - in fact we expected much better.