Hoteller i San Antonio i nærheden af Near East Side

Hotel needs to be updated. Duvet was heavily stained. A giant cochroach came out from under the dresser. Towels were abrasive and not soft. Inside of desk and drawers were stained. Old and worn.

The breakfast is a great value and great selection of items which included fresh fruit. It's a nice room where the breakfast is meant to be eaten. The breakfast preparation staff member, Jennifer, was very nice and accommodating. When I arrived to the hotel lobby about 8:30pm on a Tuesday night, there were 4 non-threatening drunk people loitering in the lobby. After checking in, I needed to use the business center to print my flight boarding pass for the next day. The business center, small room adjoined to the lobby w/ 2 computers, had 2 very loud obnoxious adults on those computers loudly talking with one another in an argument. I wasn't patient to wait for them to leave; fortunately the hotel rep allowed me to use one of the computers behind the counter under her supervision to print my boarding pass. I stayed only 1 night. My room was on the 3rd floor in the middle of the hallway. It was VERY noisy! People constantly talked loudly while walking in the hallway past my room during evening and nighttime hours. Many people allowed their doors to slam shut during evening and nighttime hours. Then there were several times during the evening/night when small children were running down the halls making noises. It was difficult to get peace and quite during sleeping hours, which is the whole purpose of staying in a hotel. Needless to say though I was hoping to sleep peacefully, I wasn't able to sleep well at all. The exhaust fan in the bathroom didn't work, disallowing foul bathroom odors to be evacuated. I didn't like that the bathroom sink is actually located next to the hotel room door, outside of the bathroom, just as you walk into the hotel room. It's an awkward location. I paid in advance for this room. When I checked in, I noticed that the nightly rate was $20 less. If I had not pre-paid for the room, I would have saved $20. The staff would not provide any reimbursement.

old hotel not really well kept. furniture was stained There are nicer hotels in San Antonio for the same price. This was a $50 hotel not a $100 one.

First, City View overbooked. This was not communicated to Kayak, so after traveling when I arrived at 3AM, a very disgruntled employee stormed out of the back and told me through the locked door to leave, they have nothing for me. After statng that I have a reservation, and showing him the confirmation, he told me that "Kayak" overbooked them and to leave or he would call the police. You read that correctly. I asked for his name, which he refused to give to me. After asking again to look at my confirmation, I decided at this point I did not want to give them my money after this experience. We left and were forced to travel 2 hours home after a very long day and night already spent traveling. I called City View moments after leaving to again try and get the employees name, but was hung up on. I will say Kayak handled this situation beautifully, even going as far as to cal me to make sure we were accommodated. This was not a miss on Kayak's part, it was City View first for not notifying Kayak or myself of the overbooked rooms, and second, for handling the manner upon my arrival so terribly.

Three of four lamps didnt work, one was even in pieces leaning against the wall. The phone in the room did not work either. Dead bugs on the floor, I understand its Texas but this was ridiculous. Restaurant is closed and so is the bar even though it is advertised online as being there. So much wrong here to even list.

Not much. This was NOT a 3 star hotel. It would have been a fair deal at half the price.

The lady at the check-in desk was the only thing my friend and I liked about the hotel. Half of the lights didn't work. Beds were dirty. Rooms were dirty. The lamp in the room looked like it had been through a few hotel room brawls. The bathroom was dirty. The room smelled awful and shady people hung around and stopped by the hotel even if they weren't staying there. This hotel is in such a bad area and has such horrible clientel, they run your license plate number when you check in. For two young girls I would not recommend this hotel unless armed. Seriously. We checked in, got one look at the room and checked out. We stayed at a better, safer hotel.

The rooms were clean and tidy The rooms were not soundproofed and there is no mention of the trains that pass close by throughout the night alongside it being on a very noisy street. I would have thought that families with children would be placed at the back of the building and not on the main road.

Glad og venlig betjening bedre morgenmad....

I liked that the staff was so nice and understanding! && That they compensated for our room having so many issues. Our sheets were stained, not enough towels, and it stormed and water leaked into our room through a light fixture and straight down into our A/C unit and next to an outlet!

Nothing Stay away

Shower head was pretty weak.

the online information read they offered continental breakfast but at the time of our stay the staff at the check in office said it was discontinued until further notice. We were looking forward to the continental breakfast to save time and money.

It was a bed and close for me to access the San Antonio Fairgrounds. The bed was solid rock, and there was no fridge/microwave in the room. The front desk staff did not speak clear english, and also it is rude to change from english to your native tongue while dealing with a customer. This is America, the language is english!

My room was clean and fresh towels everyday The bed was not Queen size more on the twin/full size.

The location was close to the AT&T center. The room had a strong smoke odor, there was a bug near the bed. Overall the room wasn't very clean.

The room had a modern look to it. The water pressure in the tub and the sink was bad. The tub got full of water too quickly, and the water in the sink squirted out.

The staff was friendly, that was the only good thing about this motel. The shower handles were not clean, you could tell they have not been clean for a long time. There was roaches. It was disgusting. Roach crap on the microwave, roaches in the microwave. It was NASTY!!! I would never stay here again. I DONT NOT RECOMMEND!!!

Night guard patrolling the parking lot. its dirty, smelly, and the lady at the check in counter.

The location was convenient for downtown and the riverwalk. I disliked EVERYTHING else!!! I don't understand why anyone would give this hotel a good review. First off, there was a lot of construction going on right in front of the hotel, which I know is not their fault, but still very inconvenient. The facade of it was horrible (must've been enhanced with Photoshop for the web). The employee at the front desk didn't quite know what she was doing and took forever to check us in. The room was horrible. Very outdated and could have been a lot cleaner. In fact, I had to take a towel back to the front desk because it had stains on it. Also, I found hair that did not belong to me or my family members in a couple of different places. The bottom line is...DON'T STAY AT THIS HOTEL!!! I suggest somewhere near the airport or medical center. It will be convenient enough and won't cost as much as staying downtown or on the riverwalk.

Nothing it was nasty! The bathroom was dirty The toilet has pee on it I had to clean! Towels were dirty! It was just gross!