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The pool and hot tub were great fun for the kids. Nice view, clean, not crowded! The room was spacious and the grounds were peaceful. We waited almost an hour to get our dinner, which for kids is not a good thing. But it was apparently a busy night with a large party in the restaurant, and the food was delicious, and the hostess apologized profusely. So all in all, not so bad.
We loved the pools and the views of Fiesta island! We loved how quiet the resort was the live ducks in the pool areas were so awesome and the shower head was amazing The elevator in village grande was very loud it was all we heard our whole stay even over the tv! The coffee in the rooms might as well be hot water it was not good!
Staff was great. Very friendly and helpful Carpet looks old
Loved everything about our exoerience The pool could have been a little cleaner
The staff friendly and polite, responsive there was signage at the entry that the resort is celebrating 50 years. It looks every bit like that. The carpets were in bad shape, there was a moldy musty stench in all rooms that was very hard to adjust to. There were moths in the room which is something I haven't seen very often in any hotel. No fan in the bathroom. Definitely the worst Hiton I've stayed at and not worth the money.
see my yelp review see my yelp review
Staff was beyond attentive, when we first arrived the person at the front desk asked us if we were there top celebrate. I said yes for our anniversary, from there everything was so amazing. They gave us a complimentary upgrade to a bay view room, the morning staff sent us roses, teddy bears, robes, sandals and two cards saying happy anniversary. I've never felt this special in any hotel. Definitely will come back! !! Parking was an issue but manageable.
I found dirt and bugs (flies) in my food while eating by the pool area and the people at frescas said it was seasoning and the dirt was olive pulp. I know the difference and the was mad I was eating and feeding my one year old. I still had to pay for my food. It took the servers way to long to deliver. One of the people at the front desk never sent up the towels I asked for And the food was nothing I couldn't make. Not gonna lie I was WAY disappointed.
For vacationers, not for business travel. Rooms are large and comfortable, though hotel is far from a "luxury" resort. Remote from downtown San Diego. Restaurant/bar closes early.
Waterfront activity options Parking was not convenient - getting in and out through the gates was annoying. Some of the common areas should be updated.
the room was not well maintained the tub has some kind of paint over it and there was a massive chip out of it. I complained to the front desk, who would not let me speak to a manager. Therefore nothing was done to improve my situation and I have little faith that the overall issue of poor maintenance was addressed. this was in the "suites" section. I actually wanted to be in the tower and they moved us to these and said there were no rooms in the tower. So be sure to emphasize what room type you want.
Location Room was dirty esp. the bathroom. Was given a room in the 2nd floor above the lobby. Our friends who declined this floor and got a room in the high rise building had much better rooms.
I love the hotel overall and the on site restaurant/facilities. The rooms could use a bit of upgrading, specifically the bathrooms need to be updated. the shower and shower hardware was not very clean or nice.
Onsite restaurant was not that good, food and service
The view was beautiful -marina right in front of hotel. Room was moldy, smelly, single pane glass , so I was up most of night because of noise outside. Would not stay again -self parking was also $36/night
View, patio, comfortable bed, clean, no smell in room. Paying for parking ($35 per night) $100 fee for my dog. One kind of fancy restaurant on the premises. Should have some place nearby where you can purchase coffee. We had to walk a bit to Einstein brothers which is a bagel place just to get coffee. They had coffee in the rooms but then you're using paper accessories like the cream.
Pool was amazing, nice restaurant, friendly staff Parking price is ridiculous, cost an extra $60 just to have my car at the hotel I was staying at! The room temp was weird, would get really chilly with air on and really stuffy with it off, setting thermostat didn't help. Restaurant was nice but also pricey.
Juat awesome place Expensive parking, resort fee added to my bill
Great location. Fun pool for the kids! Paying for parking.
pools and location were great. lots of family activities. Noisy rooms, bad wireless (could not get reception in the pool area)
It'a all about the location. We could see and hear the fireworks from Sea World every night. We borrowed boogie boards and an umbrella so we could enjoy a day at the beach with comfort. We selected a room with a view. What we got was a view of trash bins. They charge a $19 resort fee per day, and you also have to pay $27/day to park in their lots. They have LOTS of "extra" fees that I was not aware of. Their bed was no better than a Comfort Inn, and at the Comfort Inn they definitely have better pillows. I expected more and received a lot less.
Only regret is that we did not have enough time there. Loved our room and lagoon. Felt lush and tropical!
I can bring my Hobiecat right on the beach in front of my room. Bon fires on the beach at night. House keeping didn't show up on the second day. No coffee no shampoo The hotel is on the beach so you go thru a lot of towels.
It was an awesome much needed getaway for both my husband and I. Such a peaceful serene setting nestled in Mission Bay. It was perfect. Rooms were always nice and clean, the property itself is kept I pristine condition despite the wildlife, aka birds. Would recommend it to anyone whether young or old single or with a family this place is AWESOME!
I enjoyed the view of the water and the jungle like grounds. For $300 a night the rooms should be updated. The bed was of low quality and the TV did not swivel to face the bed. The bathroom was old and needed to be redone. The air conditioner sounded like it was on its last leg.
The accommodation/rooms need to be refreshed the rooms look old and not well kept. This is not a four star resort and the price is too high.
We loved the golf course and beach access so near. Felt like we were in Hawaii, beautiful grounds Fun bar and live band A few more activities would be nice, perhaps led by the hotel and options for things to do with family. Room exteriors need to be updated. Finish construction asap. Update pool areas to include a "babies" water fun area A facelift of the buildings and some paint is key.
beautiful sunsets really terrible hidden $37 parking fee and the resort upkeep not great. also bring a trash can because there is not a single one on the property.
Beach view pretty Beds were hard as a rock, woke up with kinks in neck and shoulder. Tossed and turned all night every night. Pillows not very plush / soft. Mattress very uncomfortable. Lots of flies and bugs in room. Overall room leaves A LOT to be desired. If I was rating just room i would give it one star. Didn't feel like a 4 star resort.
The staff was very friendly and accommodating in every way. The grounds were really nice and relaxing. You do get hit with an excessive parking fee, which I find weird since the hotel owns the whole area. The rooms could use a little bit more TLC (better cleaning, spiderwebs, and bugs in room). Our outside chairs were beyond filthy, sitting in them would have left our clothes stained in dirt/filth. Beds were okay comfort wise. Any issues brought up to the staff was quickly and generously remedied.
Resort was amazing. Great location, friendly staff, and fun activities and accommodations (bike and boat rentals etc) for the whole family! Really did feel like a resort getaway! Only downside was the bathrooms. Not terrible, but something should be done there. Small flies swirling around, kind of dirty, and water resistant paint needed etc. Also outside furniture had many spider webs, needed a cleaning.
The location was good and the grounds were nice. The bed was very uncomfortable. Nothing great about the room that made it any better than a Motel 6. The price was steep for what we got. The one night we went to the hot tub it had way too much chlorine in it. When we kicked the jets on it was burning our eyes. Both the AC and the fridge were extremely loud. I had to leave the AC off and unplug the fridge to fall asleep. A lot of extra fees even after booking a total cost package. Those fees were over $100 in"resort fees" and then parking fees on top if that. All in all, I would rather have stayed elsewhere considering what we did on the trip.
Grounds, room was big, location Felt like i paid a little more than it should have been, for a non water view room
Friendly staff, beautiful facilities and it is located next to everything.
Nice property and nice room but needs updating, property is a bit stale. Nice hotel for families. Room was too warm at night and cool air was too loud. Bathroom sink very small, but water pressure was great. Television at a bad angle and couldn't see the full screen from bed. Only received bottled water first night, was not replenished.
The beach was great with lots of rentals for paddle boards etc...The setting of the hotel on it, the pond with the ducks was a big hit with the kids as was movie night at the pool with a giant screen as they swam. So close to Sea World you could almost walk there! The map to the hotel left off cross streets at the signal turn, so I passed it a couple of times, only difficulty was finding the hotel from the map printed with hotel info.
Close to sea world The room was old , need to redecoreted urgently , air conditioner was not working.Not value for money.
The upgrade, atmosphere, location, privacy, room size and weather
I love the seals and the food at the restaurant and bar were very good. I don't really have any negative things to say.
The private beach and the complementary cruise
Location for an active family is perfect. Running beach biking water sports all close Rooms could use some updating sliding doors hard to use leaking faucets
the staff was friendly and room was nice upon arrival. The beach access very convenient with comfortable cabanas. The shower didn't drain well. Had to ask for coffee packet after the service staff didn't clean the coffee maker or leave coffee for the next day. The air conditioner kept turning off in the middle of the night and the room became stuffy. The in room safe didn't work.
Great location, nice being able to use sunbeds on the beach. The experience was spoilt by one unhelpful female checkin clerk, who disappeared for half an hour to sort out our bad room (it was our 25th wedding anniversary too), came back to offer a similar bad room at a $35 per night surcharge!! Think if I had dealt with someone else on the front desk, they would have sorted it out. Shame for the hotel.
God beliggenhed i San Diego. Hotellet består af en gammel og ny del. Vi havde på forhånd booket den nye del, hvilket var et klog valg. Pool område er godt og der er en god atmosfære på hotellet. Restauranten ved poolen var overraskende god og kan varmt anbefales.
centralt for san diego og alligevel i lystbådehavn - fitness og skønne palmer
Close to Pacific Beach The AC went out in our building they were not able to give us a different room. My 2 month old baby ended up with a heat rash it was terrible. Then the soap dish was covered in hair as the last customer shaved and tiny hairs were all over our soap. The humidity without an AC was unbearable. We paid way too much for what we got. Hotel did nothing about any of this.
Beds are comfy, helpful and courteous staff, great location. All was great. No complaints.
Great value for the money! Lots of local activities to do on the property, and wonderful accommodations throughout. It's a great place to try Stand Up Paddle Boarding for your first time! Rooms are spacious if you get the suite, and we really loved the grounds! It's a tropical paradise! Well maintained! The restaurants are pretty good, we would recommend the Sunday brunch at Oceana! Also, take advantage of the Bahia Belle cruise in the evening hours. Unfortunately, when you make a late night request, the staff doesn't come up to your room and bring you whatever you need. Aka, we needed some late night towels and we were told to come down to the front desk (all the way from the tower rooms) and get them ourselves. This has never happened to me, especially at a "4-star" resort. In addition, I have been to many spas in my lifetime, and I felt that their spa treatment was very overpriced for the quality of massage received. Overall, we can't decide if we would come back because the positives were so great, and the negatives were so bad! We are 50/50.
Quite Almost every thing but the most was the $20 parking charge. after $300 per night they ask me pay for the parking! !!!!!!
Great location. Friendly Staff, Nice rooms. Paid Parking. Most spa functions are at additional costs.
Balcony views of Mission Bay and the Pacific Ocean. Expected concierge to be more knowledgeable regarding restaurant choices.
We had a great time. Daughters wedding was fabulous, every detail was handled beautifully. We had many out of town guest that were as pleased as we were!
Liked the views of the ocean and bay, staff were very friendly, loved the warm water in the pool
Location is great right at the mission bay beach front and the oceana restaurant sits facing the mission bay beach. Staff is friendly at hotel as well as the restaurant. Stayed at the tower. While wifi connection was excellent and convenient, the rooms need update. In particular, the air conditioner (heater/cooler) spews out bad odor.
Fabulous view from the rooms and very comfortable beds.
They remade our bed and provided new towels when we were out during the day. Not very many choices for breakfast. I stayed there a few years ago and they had a variety of granola bars; that was not the case this time. Carpet was stained and we did not walk on it barefooted.
It was conveniently located, had a nice atmoshere and a friendly staff. The price was also very economical. I even received a room with microwave and refrigerator. No, I liked everything about it.
Was a block from the bay Staff had no idea of where anything was as simple as towels ... they offer a hottub bt yet do not have one.. accepted our reservation and then didn't have the room when we showed up they called it an upgrade to a semi finished suite no tv and regular pieces of wood for counter top completely unprofessional
The bed and pillows were nice. It was the worst experiance I have ever had. construction was going on in the room next to us, early in the morning. The staff did nothing about it. We were told that our room was newly remodeled and it was not completed. It had holes in the drywall, no T.P.holder, carpet coming loose from the wall. It was terrible.
simple clean rooms comfortable beds friendly staff
Clean, simple, spacious, everything worked, in the middle of all neighborhood so easy access to freeway to go in any direction to la Jolla or downtown and away from the backed up beach traffic And the other reviews about the staff was no lie! Excellent!!!
I like the proximity to PB. Drunk people were having a heated argument at a late hour. Cleanliness of the room was ok, but liked that the tiled floor was clean. The access going southbound on Mission Bay Drive can be easily missed and confuse people not familiar with the area.
location is good. sink is leaking, airconditioning is leaking making the front door of the room always flooded with water.some staff is not friendly, charged our credit card with someone else room...
Extremely good value, very clean, good access to coast and city. Would stay there again next time.