Hoteller i San Diego i nærheden af Cortez Hill

I was confused by the website and selected a prepaid rate. As soon as confirmation emailed arrived and I realized my mistake, I called on the phone to change the reservation to a refundable rate. Even though it was only ten minutes after the reservation for a stay a couple of months in the future, they said it was impossible. They kept reading me the rules about what nonrefundable means! Hilton said it was the hotel policy and they could not do anything about it. After my stay, the hotel's director of operations wrote to say that it was Hilton policy and the hotel could not do anything.

location noise of the highway, we ask for another room but we had to choose between a bedroom over the highway or a very stinky smoke bedroom

If anything location The room was a sham! The "two story" suite is just two rooms on top of each other with a super steep, small spiral staircase up and down. The "jet tub" was a regular size tub with two small jets that hardly worked. The curtains where torn and stapled together! Definitely not the Hilton quality I'm use to.

Nothing Literally everything about it sucked.

Pillows Slow internet, flakey internet, bathroom tiles falling off, locker room soap dispensers, old carpet and paint, freeway view and noise

Nothing Dirty, run down, and filled with drugs and homeless people

Get's the job done if all you have to do is sleep. Towels were like dish clothes, and they only gave you 1 (despite requests for more). No shampoo or other normal stuff.

The proximity to the airport. The room was hot. Had the air conditioner while I left for a couple of hours and when I returned it was as hot as when I arrived.

Not much; it is mediocre First of all rude staff (at least one); then other staff not really compatible and/pr knowledgeable (young girls arrived fresh from Brazil and put in charge of reception). The place is small, not really much of common areas (other than outside); Not very clean; congested bathrooms (upstairs where I stayed there was just one single bathroom for 4 room (that is 24 people...). Very small kitchen and dining room; and no breakfast (other than the instant packet of oatmeal). For the booking process online I give Zero; it is kind of misleading, in few ways. Total score - mediocre minus minus.