Hoteller i San Diego i nærheden af Cortez Hill

I was confused by the website and selected a prepaid rate. As soon as confirmation emailed arrived and I realized my mistake, I called on the phone to change the reservation to a refundable rate. Even though it was only ten minutes after the reservation for a stay a couple of months in the future, they said it was impossible. They kept reading me the rules about what nonrefundable means! Hilton said it was the hotel policy and they could not do anything about it. After my stay, the hotel's director of operations wrote to say that it was Hilton policy and the hotel could not do anything.

I liked the fact that anywhere we went was walking distance.

Location, comfortable, enough room, easy check in and out. Fighting people next door.

If anything location The room was a sham! The "two story" suite is just two rooms on top of each other with a super steep, small spiral staircase up and down. The "jet tub" was a regular size tub with two small jets that hardly worked. The curtains where torn and stapled together! Definitely not the Hilton quality I'm use to.

The continental breakfast and the happy hour The staff seemed to be always tense and not very PR oriented

Reasonably comfortable and for the price it was a good airport overnight hotel - free transfer to and from hotel - but it took a while for pick up from airport.

Location Parking was an additional $26 per night. I ordered a club sandwich and asked for crispy bacon. The bacon was still raw.

The staff was really nice. The thing I disliked the most was the parking I could not believe how expensive parking was for only one day. I stayed two days and parking was more than $50. It was very disappoin I had to rearrange some my plans just to be able to make sure that got covered. Also we had a lot of trouble with the tv. It kept loosing signal and was not able to connect with our PS3.

Pillows Slow internet, flakey internet, bathroom tiles falling off, locker room soap dispensers, old carpet and paint, freeway view and noise

Nothing. It's dirty, my feet became black from the dirty musty carpet, the white comforter had a LOT of men hair stuck in the sheets, in both rooms they put me in. This hotel looks directly to the I-5!! It's LOUD!! I don't know anyone who comes for business who wants to sleep on top of the freeway noise. Talk about comfortable stay. No parking!! Mandatory valet so every time you're in or out you have to tip!

The proximity to the airport. The room was hot. Had the air conditioner while I left for a couple of hours and when I returned it was as hot as when I arrived.

Not much; it is mediocre First of all rude staff (at least one); then other staff not really compatible and/pr knowledgeable (young girls arrived fresh from Brazil and put in charge of reception). The place is small, not really much of common areas (other than outside); Not very clean; congested bathrooms (upstairs where I stayed there was just one single bathroom for 4 room (that is 24 people...). Very small kitchen and dining room; and no breakfast (other than the instant packet of oatmeal). For the booking process online I give Zero; it is kind of misleading, in few ways. Total score - mediocre minus minus.