St. John's Hoteller

We stayed only one night as our flight came in just before midnight. We we greeted by very helpful and friendly staff at the desk and in the lounge. Very helpful in answering questions we had on how to get to our final destination.

It was convenient as my daughter had a dance competition in the convention centre. cleanilness of my room was horrible. Broken glass on floor and crumbs on counter in bathroom. Found dirty sock and glasses left from previous guest. Beer stoppers in drawer and water stopper left on floor. Melted ice left in ice bucket.

Restaurant staff very attentive and friendly Too expensive for what you get.

Hotel is very old. Needs updating . Elevators are slow and really busy . You have to pay for parking!!

Pedestrian was closed

The hotel is well situated, the staff are mostly efficient and friendly ... Three things: 1. Sound insulation between the rooms is inadequate - on my first night there ( a Saturday) my sleep was interrupted to say the least by the blaring TV in the next room which didn't stop until 4+a..m; 2. the maid service for the rooms didn't show up 2 out of 3 days until 4 p.m. or later; and 3. the hotel is located at a busy intersection the traffic noise in the morning (from 7 a.m. onwards) is quite pronounced - so unless you have early morning appointments don't count on sleeping in too late.

good location room had smokey smell and wireless internet only worked near the window.

The staff was polite, accommodating and very helpful. This is the one hotel that offered its customers complimentary items on request that one often forgets to pack e.g. shaving cream, toothpaste etc N/A

It was close to city sights/stores downtown (walking distance) the parking lot was tight especially when other cars are parked beside the wall in underground parking, makes it difficult when you drive a large truck. The bedding needs to be replaced. The mattress was very firm and the blanket had holes in it.

It was close to downtown. The room was comfortable..Restaurant was friendly and served good food. I didn't get the room I booked. I had to fight and print off my booking reference to get something close to what I had reserved. They wanted me to go in non smoking 2 double beds when i had reserved non smoking queen bed. What I actually received was smoking queen bed. I didn't even get a discount for being misbooked nor did I get any other form of "i'm sorry" or "free meal". The lady at the desk actually said..."I guess you're happy now"...very rude! Other staff were friendly.

I liked the location of the hotel the best. I could overlook the bay area and see mountains as well. My room could have been a little cleaner and the hotel staff could have been friendlier. Nothing bad happened, i just felt like they were very dry. Like they wanted me in and out.

My son enjoyed the pool and waterslide

The staff are very friendly, rooms are clean and it's located close to the airport. I reccomend this hotel to anyone who need a short stay for a shopping trip or because they want quick and easy access to the airport.

pool; for the kids and free breakfast

completely inappropriate to value for money: Whereas the quality of services the price is too large. Breakfast is sufficient.