Hoteller i St. Louis i nærheden af Downtown

Large room for the price Hard to find your way around. Staff was less than helpful.

Location was great The water pressure was horrible in the shower, and our bed was not comfortable at all

Room 1230 has a wonderful view of Busch stadium. Terrible pillows. The staff had issues with our reservation. They had a notation in computer to charge the room to an AmEX. We don't have an AmEX. The room was overpriced.

Our room was small but comfortable. Staff was very friendly and helpful. The view was great--we overlooked Busch Stadium. The location was also perfect for walking around downtown St. Louis. For a really spectacular view, head to 360, but be forewarned, you can't get there without the assistance of staff. We tried and wandered aimlessly. We did not utilize the gym or pool, but they looked nice. The shower was awful. When going away for whatever reason or for however long, it is imperative to have a decent shower. Our hotel shower had low pressure, a weak stream, and we didn't feel clean afterwards. When we got home, the first thing we did was take a nice hot shower. r The hotel seems to have updated everything but the rooms. The Market Bistro was very pleasant; all staff was more than friendly and accommodating. There wasn't a bartender behind the lobby bar, so we couldn't just grab a quick drink there; we'd have to go into the Market Bistro. Also, if you need anything such as deodorant, a toothbrush, or a nail clipper, you won't be able to get these in the gift shop. Slim pickings down there. We left for all of our meals, cocktails, and any forgotten items.

Location only good thing Parking not included and rooms smelled weird and some of staff were very rude! Not worth the price we paid!

There was definitely some false advertising on the side of the Expedia. The room and bathroom were nothing like what was pictured on the web site. The pool area was also closed and the hotel proceeded to charge us for the resort fees. Why would we be charged the full price for the resort fee when we can't use the full amenities? That doesn't make sense. When we went to discuss this with the manager of the hotel, about the resort fees and the room not looking like the pictures we saw, all he could say was that it wasn't his fault and that there was nothing he could do for us. He was incredibly rude, not willing to be understanding at all. I found this to be incredibly appalling, considering he is in a managerial position of a hotel, he seemed to be lacking training in customer service. With that being said, we will not be staying at this hotel ever again. The bathroom was incredibly small and disgusting. There was hair all over the tub and the were brown spots all over the shower wall and the shower curtain had yellow stains all in it. It was hard to believe that this place was just recently renovated. Considering the fridge in the room was actually really old and we were told that it wouldn't keep our stuff real cold but cold enough.

easy access to casino. The room furniture looked like it was from the 1990's when the hotel was Embassy suites. The water pipes rattled loudly in the room especially in the morns with people bathing in other rooms. The desk/dresser combo was way too high for the non rolling chair they had for it. It put my laptop almost to shoulder level. The lighting in the bathroom was practically non-existent. I think it consisted of 2 20 watt bulbs. Absolutely no light in shower. The ground floor to roof open atrium looks beautiful but makes a natural echo amplifier chamber which even closing all doors in room didn't help lower the noise when they had an event especially with a live band.

The best part of this stay was after we checked out and left the parking lot. Most everything. Pool area and Sauna was filthy. Sauna did not work and temp did not get above 100 degrees. Service person at pool was rude. Bathroom had dirt and mold built up in the corners. Must moldy odor in room. This place definitely did not live up to the advertising and hype. Was a place for gamblers to lay their heads for a few hours before going back to the tables and games. Not much more than this.

Located near good restaurants Poor customer service No valet Have to pay for parking Smelly rooms

Close to baseball field You have no control over the room temperature (our room was 75 and muggy the entire time and it was 100 outside). The bathroom was so terribly lit that it was hard to see in the shower and also the shower head was incredibly small. There were numerous stains on the floor in the room and the hallway.

The location was good. I was able to hop right on the metrolink and 3 stops later I was at the stadium. There are only 4 bars left on the landing so it's not what it used to be. The staff was particularly rude during check in. if you need extra bedding or towels you have to go to the front desk to get it. They now charge a $10 resort fee which is ridiculous because that hotel is far from any kind of resort. 20 minute wait for the elevator. There are only two outlets in the bedroom you can use. One outlet by the bed. You have to unplug the lamp if more than one person wants to charge their phone at night. Which makes it a little dangerous to walk because the fattest light is across the room. Non-smoking rooms/floors completely smell like smoke. I wish I would've stayed somewhere else,

Nothing There is absolutely nothing to like about this place they screwed up my reservation, I had to sleep on the floor, the room was not clean, the staff was rude. Parking was terrible and confusing. I regret staying there!

Will be nice when remodeled. They had a hidden $10 fee. I could have stayed in the middle of downtown for same price at a very least the same quality room, but from what I found out, nicer.

old average accomadation difficult communication a change of date I actually paid twice for a room!! Oh well!

We stay at this hotel a few times a year. It's clean. The rooms are huge. And the beds are comfortable. We will almost certainly stay here again. The cleaning staff was very aggressive in there multiple attempts to enter the room while we slept in till about 10. And then while we were showing and getting ready to leave. Needless to say it was uncomfortable and frustrating. There was also construction at the entrance of the hotel this time during our stay. The room was loud. And the street and sidewalks were a mess.

Was suppose to check in after 3 didn't get 1 room till 5:30 and didn't get the other 2 rooms until 8:30 at night. Some of our group had to change clothes in the hotels public restroom. Front desk staff was not very helpful probably will not stay there again.

within walking distance to numerous tourist spots downtown fairly decent free breakfast "river scene" with statues on the lobby . . gave the whole lobby the smell of chlorine; ridiculous check-in situation: VERY limited parking in front of the hotel, so you have to wait for someone to pull out before you can pull in, then go check in and THEN they give you a voucher for the parking garage that is across the street; there are 4 elevators in this hotel; but our room was only accessed by one elevator . . . with no option of taking the stairs instead.

The location is good. It has promise. It's across the street from the train station, under construction, and close to the Cardinals and Blues arenas. I didn't like the popcorn in the couch cushions, the pizza left the counter, and the wad of hair floating in the pool. Cleanliness is a real issue. I would overlook the worn facilities if the place was clean.

The employees were very nice and helpful. Hotel bed was dirty, found lipstick stain as well as hairs that didn't belong to us.

The staff were all very friendly, if not terribly helpful. Room was *filthy*. Walls were dirty, carpet was horrifying, and the bedspreads were filthy. They didn't even cover the bedspreads with fresh sheets. Sofa and chairs were so gross we were didn't want to sit on them. We were surprised to find out at the last minute that there was: -no microwave (They offered to bring us a microwave for a fee of $20/day. What?!) -no complimentary parking (We chose a hotel downtown in part to save on parking!!) -no complimentary breakfast So the value of a "discounted" room went out the window.

Good security for the better part. The room was dirty. I found food on the floor. Staff at front desk was fair. A woman followed me into the bathroom that I had to unlock. Strange certainly not a guest. Do not know how she got into the hotel.