Tours Hoteller

Our room was warm, quiet and comfortable. The hotel was in a side street very close to the station, but not affected by noise from it. Being on the fourth floor, there was a small balcony in the mansard; although the view was only of roof-tops, this might have been beneficial in warmer weather. Access to the lift was easy, and there was a spacious reception and breakfast area. There was a wide range of choices at the buffet. The dark decor in the room would not be to everyone's taste. Be warned - we were unable to use the underground car-park because of the restricted headroom. On enquiring, we were told that it was 2m, but our vehicle at 1.97m certainly would not fit, and so we were obliged to feed a fairly greedy parking meter a short walk from the hotel.

The hotel is located not far from train station and a short walk away from the town centre which is great

Very good rooms and breakfast. Do not be put off as you approach the hotel because it looks small and in a back street. It is actually large and in the heart of the city (5 mins walk). Would love to go back to Tours and would definitely stay here again. Watch the car park - it fills up and space is very tight for manoevering - be first in and last out :)

Location Breakfast

The great location to the city centre and near Tours railway station. The staff was helpful and free use of the internet.

Nice hotel, very easy to find and convenient. Staff pleasant and good parking The air conditioning wasn't working

Close to the station Unkind staff

Tours! Great Location, Breakfast pretty good value and decent offering, Once you accept the basics the room and the amenities facilities etc. are fair. Housekeeping in Tours was good and efficient. Parking was good too and the Five Euros spent for the basement was well spent. On arrival we found that one of our rooms was not booked even though I had received the conformation e mail just that day. The young lady in reception could not find the third room booking, but she was very helpful. a room was given for the night at Mercure whose receptionist was seriously in need of some friendly training. She was grumpy and rude and we think she just had a bad day for which our friends were the victims a Receptionist later in the day Some telephone system on each floor even since it is not possible in rooms. In case you have an emergency there is nothing in your hotel after the receptionist leaves, no telephone no connection no nothing. windows! It was seriously hot int he rooms and we could do nothing to open the window which only opened two inches or so. I know that the railway tracks make lots of noise which is why you must have two double glazed windows, but if only this can be opened a bit to get in more ventilation.

No facility for storing soap & shampoo in the shower. Toilet seat wrong size therefore constantly moved around.

Convenient parking. Reasonable value. A bit away from the old town.

Excellent breakfast and easy car parking. The hotel was at a fixed temperature. It was hard to cool the room because if you opened the window it was very noisy as the train station is very close to the hotel.

Excellent safe parking Very basic

good location, fair cost

The location

Within walking distance of old town centre (10-15 minutes). The room was small and in need of repainting, the carpets old and smelly. It is generally in need of refurbishing from the ground up. Not cheap as breakfast is extra at 8,50€ per head.

great central location, very clean rooms and bathrooms, good size! overall very pleasant. the water pressure kept alternating in the shower.

It's situated just in front of the train station.

The location is great, right by Hotel the Ville Room was a little too small, though comfortable

Location - more or less in City centre nothing

Staff very good the lack of one refigerator in the room and/or a ice machine, but this happens with all hotels that we stay owne by Kyriad

Location Lack of Internet in the our room

The room is good and clean. It is too far from the train station.

Nice clean room. Spacious bathroom. 10 minute walk from Place Plumereau

Access to underground car park poor and dangerous to vehicle. Scraped rear tyre and wing mirror on exit. Difficult not to do so.Saw another guest do the same. Too narrow and turn too tight onto forty degree slope for modern cars. Will notify viamichelin website users of problem

The location and the staff's helpfulness. The rooms need to be upgraded. I felt that the bedding and towels were not very nice.

Quiet hotelm conveniently loacatred The restaurant has the same food day in day out and the breakfast buffet is very poor

Some of the staff were friendly and helpful. They asssisted us with a restaurant reservaton and taxi service. The hotel restaurant needs to be refurbished. The breakfast is ordinary. The communal areas of the hotel need a freshening-up.

Close to the old town centre, good price vs quality poor breakfast