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Clean value for money, good service
Easy to find, easy to check in and out
Breakfast was very nice, and good value. Staff were very helpful and friendly. Noisy water pipes.
Location. Flyspray prominently by wine glasses.
the staff were excelent i was very impressed that they were so nice and sincire thank you for your service n/a
Easy access and close to city
location very good, clean tidy hotel, good value for money
Clean bright room.Nice bed linen, and central.Staff very kind and helpful except read below.We did enjoy our stay, and it was excellent value. We will recomend you. Stained and dirty toilet pan. We asked morning cleaner to put in stain cleaner 1st morning and left a note 2nd day, but it never got addressed. Very off putting.The Sunday morning receptionist was was very abrupt at breakfast shouting across the dinning room,which was most unnecessary as she should have come to discuss any issue at our table.
Convenient, inexpensive, comfortable and clean.
I like the clean room and the friendly service i received from the reception,and will recomend i to my mates and will stay there again. non at all
Clean, comfortable and quiet. Good value for money. A car was parked in our parking spot so we parked in the spot next door. We received a phone call from the manager asking us to move our car so he could park his car in that spot - ridiculous when there were dozens of other parking places!
Reasonably comfortable, not expensive Quite sparing in provisions- eg no hand towells, no hair dryer. Bathroom not especially clean.
we just love albany, the harbour, mt romance, countryside, museums, cool weather, neighbouring towns and the convenient position of motel step up to room 12, no queensize bed, mattress not comfortable, phone ringing randomly but when picked up no-one there
comfortable ,afordable, convienient
The hotel was easy to find and central to most of albany The hotel is a bit old looking but clean and comfortable
location. 3 mins drive to Coles for grocery and wines the hotel was not clean. The carpet was terribly stained and the bathroom has inconsistent hot water.
The kettle heating element is coated with sediments. The staff ought to have checked and get it replaced.
We liked the quiet room and thought it very good value. The shower was really good.
It was a place to stay and visit Albany for which it was very handy The delivery men arriving at 6 a.m.
The spa on a cold evening
The staff are warm and friendly. Location is rather central and was easy to get around places of interest in Albany. Value for money too.
It is budget hotel.The resturant offer good and cheap meal. The location is consider good as it is on the Albany Highway. The air-con not cool and is loud.
Was only overnight in conjunction with business
The meals were extremely good value and were presented and cooked professionally The noise from the Denmark Road and parking not indicated around room 43 etc.People were parking at the front of the rooms and at the grass edge making a zig zag approach for people at the end of the line.
Comforatble room with good facilities at a good price. Quiet and smoke free.
only stayed one night but was satisfied with everything.
Value for money The bathroom. There was no shelves or anywhere to put your vanity bag except the floor. The dark shower curtain made you feel like you were showering in a cave. Lack of supplied toiletries
design of the hotel, as well as the facilities are good. it is all right for me, nothing i'd say don't like.
Having the room at the end of the hall. There's no telephone available inside the hotel room. When enquired at the front desk, was told that the phone must've been stolen again?! Isn't that suppose to be replaced before the next guest arrived? The kettle was smelt pretty bad/chemical. They didn't even have a spare one to replace it. I have an 8 month old baby & needed to make a bottle of milk for him. However, the night duty person kind enough to give us a jug of hot water that was taken straight taken from the coffee machine. Still, we couldn't have coffee/tea in our room!! Our tissue box ran out & wasn't replaced. The toilet cistern was permanently ajar. The bedroom door was so hard to be opened. I think the hotel desperately need a face lift!!
Loved the King size bed. Loved the location as we were attending a function at the bowling club. Breakfast was delicious and readily available well done