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I can't think about anything,except close to the airport....and and free shutter to the airport,BUT the shutter driver drove the van like f1 driver. 1) Spider in the cupboard. 2) No Free Broadband access. 3) No public transport access(MRT/BTS) except private tok-tok,
it was real close to airport and they did have a sign with my name on it which was really cool...room not real big and shower is in middle of bathroom? everything seem to get wet when showeing?? strange..but i arrived late so i was just happy to have a good clean bed dont go out on balcony? terrible view of junk out back,,,ha..but i wasnt there to view nature..
The staff are amazing! Once the taxi driver drove me to the wrong direction and I got off in the middle of no where, I then called the hotel and they kindly send the shuttle bus to pick me up far away from the airport, thank you guys very much indeed! I guess the location may be the only thing which I am not so satisfied with, especially since I stayed for 3 nights and went out everyday to the city center, but it's okay for a one night transition.
not far from airport, hotel staff are nice,for 2 person the room is a littel small but clean,for one night is super.
Convenient for airport Pre-arranged pick-up at airport did not materialise & had to get taxi at 23:30. When I complained to recptionis she apologised but offered no explanation. A request for my taxi fare to be refunded was refused.
I liked the pick-up and return shuttle service. Having someone holding a sign with our name on it was a welcome sight after a long trip. The staff was very friendly and helpful. They were even understanding when our flight was delayed and we had to change the date on our reservations.
The location to the Suvarnabhumi Airport, about a 5 minute drive. Not a real complaint, but the shower is not enclosed and is part of the bathroom. You just have to make sure that you wipe your feet as you leave the bathroom.
I stay one night it was ok. Breakfastroom was in work but ok.
close to airport No food facilities
The front desk lady we met on arrival was extremely helpful, pleasant and friendly and any additional requests were accomadated immediately. Very pleasant experience
The time back and forth to the airport was great and the staff was nice. The location was a bit sketchy and I didn't feel comfortable going out and around the hotel, but just staying htere for the night was fine. That meant I was kind of locked into eating at the hotel.
free shuttle from&to airport. Free WiFi. Very cheap. don't look into window ;)
Taxi drivers didn't know where the hotel was. That's not good. Food should be better. Mini bar's should be bread and some candy's/ sweet's. toilet doesn't smell good
free airport pick-up, free wifi, convenient location near the airport receptionist could have been more friendly
Hotel clean, very close to the Airport. Transfer to the Airport worked out very well. Excellent value for money We were asked to pay for Wifi connection, even so in the booking.com's webpage, it said it is for free. In the end we got an allowance of 15 free minutes
friendly and helpful staff.location to the airport.
Close to the airport A little difficult to find
We were not aware that we could have been collected from the airport. But we may not have read the details correctly.
I chose this hotel because it was close to the airport and I arrived late and had an early morning flight the next day. Free shuttle was very helpful. Room was big and comfortable. Close to airport, great location if you need to stay overnight near the airport.
the room was very honest and clean.
Located near the aiport, so it is a good and unexpencive place to stay for a night between flights. Free pickup and delivery service is very convenient. Airplanes noize is quite annoying. But, what do you expect from the near airport hotel?
Close to Airport
It's good near the airport every hour thay have pick up and drop through and from hotel airport lobby boy from myanmar is is very hard working resturant is ok for dinner breakfast is good. As the hotel is quiet near to air port there are noise of plain landing all through out night , also suggestion of NOT TO OPEN WINDOWS AS THERE ARE A LOT OF MOSQUITOES. Also pleas teach Front desk staff how to smile .
Very helpful staff - we've been fooled by a few taxi drivers, so after they heard our problem they organized trip to city center for a very reasonable price (this time taxi driver was honest and spoke English fluently). Location is exotic - I've seen more Bangkok during the transfer from the airport than during our trip to city center - local people lives around the hotel - you can see running kids, dogs and chicken around you. There are a few tiny local shops around and moreover you feel quite safe there. I wouldn't recommend this hotel for people looking for luxury, otherwise - it is highly recommended. I've stayed here with 5 friends and everybody liked this hotel.
This is an okay place to stay for one night because it is close to the airport and for the free shuttle. The gentlemen who welcomed us at night was really nice and accommodating since we had flights that came in at 3 in the morning. When I checked in the gentlemen told me all they had left was a double bed, being that it was 3 am I was tired after my 24 hour flight/ layovers. I said it was fine but he did say we could switch to a room with twin beds since i was traveling with a friend the next day if we liked and I told him we would just talk about it later when I got some rest. The next day around 10 am I went to talk about the room change but there was a lady and she had no idea what I was talking about. She seemed annoyed and short and that I had booked one thing and not the other so I was confused at why I was offered the change in the first place? It was fine I was not going to make a big deal over this but she was very rude and maybe the staff should all be on the same page. Also when we checked out right away they went and checked the rooms to see if we had taken anything or destroyed it didn't bother me personally, but there was another family checking out at the same time. Well the bell boy or whatever his job title is came downstairs from checking their and brought with him a stained towel it looked like kook-aid or juice not really sure. Well they charged him so they could get it cleaned which is understandable but it sounded like the price was a little ridiculous. The thing is though those towels we not the cleanest to start out with they are the ones for the bathroom when you come out of the shower. I get their purpose but to charge a ridiculous amount for something that is not "white" just to get it cleaned well a little crazy. The area is not what we expected it was a little run down for what the picture makes you believe.
I have nothing good to say about this hotel. Bed was uncomfortable - two mattresses put together - one could feel where the mattresses was put together. Booked a Deluxe Double room - room was on 4th floor, no lift, had to walk all the up and down. To come to bed you had to walk in a steep circular staircase.
Only one advantage is near to airport, too noise from airplane whole day and whole night. Never come again.
Spiral staircase. Beds were comfortable
very friendly and helpful staff. free transfer is organised very well. did not have to wait for a sindle minute. hotel is best for sleeping overnight between connecting flights.
The staff was very friendly and service orientated. The breakfast was very good.
good staff and organised!! good tea very clean loved the purple comfortable i thought the curtains in rooms could be more thicker & not allow so much light in...harder to sleep after a long flight!
Everything, particularly the extraordina care offered by the manageress and stuff Nothing!
the airport transfer is included in the room price, which is very convenient
Very nice, new rooms, fantastic service with special touches like a bowl of fresh fruit, free drinks and snacks from the mini-bar, wonderful staff and an excellent location very close to the airport. All for a very good price. I have stayed in 5 different hotels close to Suvarnabuhmi airport and will be going back to the Lilac Residence every time in the future.
The room was clean and comfortable, and there were restaurants nearby. The building was well designed, and the swimming pool gave a relaxing feel to the place. It is close to a large highway and the airport, so there can be a problem with noise pollution.
Transfer to and from airport was timely, hotel is clean and quiet, pool is great, staff were very nice. The breakfast buffet was excellent! Lots of choices and unlimited coffee! There were a lot of package tourists at the hotel and I never saw any of them tip anyone for anything. Come on, Thailand is a bargain and one of the reasons is because wages are so low.
The pick up and drop off at the airport.
Being close to the airport. The tour office attached to the hotel.
good value for money & close to the airport However airport transfer is included, a driver asked me for a tip. I said that I used all my money for travelling and apologized nicely but he insisted on my country's money. It was so annoying, I thought that hotel was good but I will never use the hotel again!!
nice swimmingpool-close to airport the food was awful,staff in resturant were very rude
Room was very clean, A/C was good, free breakfast in the morning, free rides to the airport and back (or the other way) Bed was really hard and was two mattresses so there was a slight disconnect in the middle
We thought that this was a very nice hotel. Even the fact that it is still not finished, the rooms are really nice and comfortable.It will be nice when the pool and spa are all working. This is a great location if you want to be close to the airport.
Friendly staff Way to noisy better off sleeping in the airport
inexpensive. met my needs close to airport, shuttle provided. very basic.
Close to BKK airport. Friendly and helpful staff! On the noisier side, you can hear everything around you!
Comfortable, quiet, good service, 24 hour airport shuttle, great price, good cafe/restaurant, street food and 7 Eleven nearby.
This is a perfect spot for a short stay if you have a layover. I wouldn't recommend it for a long stay, but if you're in need of a hotel near the airport for a short stay this is the perfect spot. The AC is good. The American breakfast is great. The beds are comfortable. There are several markets and convenience stores within a short walking distance. They offer hourly (on the hour) shuttles to the airport. Wouldn't recommend getting a massage at the hotel. It's overpriced.
Room was clean and pleasant. Close to the airport, but far from the DMK aireport. Far from the train station and the DMK aireport.
If you are looking for a hotel close to the airport with a nice pool to lounge in before a long flight this is your place. Just off a busy street with a shopping mall a 15 min walk away. Nothing closer than the 15 min walk as far as stores. Being off a what looks to be a man made lake the hotel is home to lots of Mosquitos.
Very good short stay between evening and morning flights. Friendly and polite staff.
Staff were extremely efficient and organised pick up from airport I organised a collection from airport by email beforehand and it did not arrive so had to call hotel and ask them to collect me.
Location close to airport - as we were there for just one night to make a stop over
A superb free shutlle service between airport and the hotel
Very friendly and helpful staff. Shuttle service to airport. Not enough choice for vegetarians in breakfast. They have to eat whatever is available.
The friendliness of the staff was excellent. The rooms were what I believe to above the standard I was expecting. The free transport to the airport was very good and punctual.
This hotel was close the the airport and had a nice atmosphere for a quick (12-hour, overnight) layover in Bangkok. The room as clean and comfortable, and I thought the food in the hotel restaurant was good. The shuttle to the airport early in the morning was prompt and well organized. Relative to other options where I have stayed previously close to the airport, this place was a bit pricier. They do not offer a pickup service at the airport, so I had to resort to a taxi. The driver did not have any trouble finding the place, but it was slightly more expensive than a shuttle (200 bhat). There is not much (anything, really) conveniently located near the hotel, so if you want to explore from there, you'll find limited options.
A fantastic new hotel with pick up service from airport. Only a few kms from airport
Free shuttle one way from the airport with staff meeting us on arrival. Very friendly staff. Extremely hard uncomfortable beds. Bathroom a bit unclean. Utilitarian room.
Great pool friendly staff pleasant quiet rooms stlish morel
The premises were clean and nice looking. Pool was lovely too. Free transport to/from the airport was a nice extra service. Check-in was made in a small separate room which did not seem very professional. We ate dinner next to the pool in some new lobby area. The area was pleasent looking but the staff had very poor knowledge of English and you could not be sure whether they understood you or not.
We chose this hotel as it was close to Bangkok airport for our flight back to uk the following day. Staff were very friendly and helpful. It is a fairly small hotel which we liked but had everything we needed. A free airport transfer was provided by limosine. Reception and dining area was far too small for the number of rooms. The bed was uncomfortable as it dipped in the middle. Drinks available were very limited.
Nice and good staff, and nice relax pool
The hotel was very close to the Bangkok airport so that made it very convenient. They also offer free shuttle service to the airport which is great. The staff was friendly and very helpful. The restaurant was good but not a lot of options. They gave us breakfast early since we had to leave early. The beds were not very comfortable. Did not sleep well. No pool. There is one coming soon.
Clean. No choice in breakfast meal, staff strange and a little pushy.
The hotel is really tastefully decorated and the pool was amazing. The location in terms of Bangkok airport was brilliant and the rate was pretty good as well. Oh and the Tom Yum Soup was delicious. I found the room quite dark in terms of decoration and the staff weren't very good with their English or efficiency but overall it was good.
it's new, clean and a good price. The rooms are like a private flat and spacious. Great stay if you have a some time to kill on transit (with no plans to venture to the city) and dont wish to pay a premium for the airport hotels. Not all staff speak basic english - so beware. It is miles away from the city and not many cab drivers know where it is or may take the opportunity to rip you off.
Spacious room, quiet place. The bathroom was clean, but insects (tiny ants) were scuttling all over the sink.
the great service from the staff the hotel location isn't at the main road (Ladkrabang), to reach the hotel you should walk about 5 minute from the main road
As per the rate the hotel is fine..Good for transit traveller as the location is near to the Airport. The staff are very friendly. The hotel is far away from the city.The hotel location isn't at the main road. The bathroom was clean, but lot of insects were all over the places.No swimming pool.Make sure the taxi driver really knows where it is.No hair dryer, no kettle, no iron,no Safety Deposit Box.Wi-fi signal very poor in the room.
Very good Thai massage and good service
The staff was very nice and friendly.
I liked how close it was to the airport It is down a narrow alley and hard to find. The taxi driver spent 15 minutes driving around trying to find the street.
It was very good service and friendly hotel staff. We only staid one night so it is little difficult to know how everything is around the hotel. The menu was various and good, but maybe little more food on the plates.
Was a clean hotel, was at a fair distance from airport The locality of hotel is poor, there were dumps of recycleable material near the hotel. The suburb/area of the hotel is not a a well known to others E.g taxis from city were reluctant to drop me at hotel at evening
Excellent location for transit passengers over-nighting in Bangkok. Great service and comfortable, clean, reasonably priced rooms. On site restaurant food was great as well. As with much of Asia, the beds are too hard. There were not enough channels on the cable service.
The hotel was priced reasonably and the close proximity to the airport for a overnight stay was good. Also the free transport to and from the airport made the decision to book with the Regent easier. More international english speaking TV channels
Room was very comfortable. Balcony. Kitchenette. Nice tv. Staff nice. Clean. Complimentary water. Complimentary return to airport. Prompt wakeup call. Not as close to airport as I thought. Complimentary return to airport. which was very nice. Left early a.m. so traffic was minimal. Would definitely stay there again for layover or early morning flights from Suvarnabhumi airport.
Corteous staff - but could not communicate in English The Hotel is in a poor unclean area
Better than expected for the price and airport stopover hotel. Good size rooms with couch and good TV. Small kitchenette. Nicely decorated. Efficient shuttle service to and from airport
access to airport
The staff is pretty efficiente and hotel transfers are very well organised The hotel looks good on photos but it's just a convenient place to stay for early flights. the hotel was super hot and the bed was hard and unconfortable
Very spacious room with good amenities and great price vs quality.
Pleasant staff en clean room Some of the room's furnishings, walls and ceiling were in disrepair.
Great staff! Amazing location! Free airport shuttle was included and was very well organized. Would definitely stay again! Great value for the money paid! It's nothing fancy, the doors are black so it feels a bit dark. Bedding was clean and overall was perfect for a short stay just to get some sleep.