They made me a cake for my birthday! As usual with Dusit, the front of house team was exceptional Its a very long walk to the elevators from the lobby for a lot of the rooms, my room was in need of decoration - it was a little shabby, the doors to the mini bar cupboard were difficult to open, BUT - they made me a cake for my birthday so its no big deal!
I already stayed a few times in this hotel and I particularly like the Dusit Club arrangement. An affordable luxury in an excellent location for walking and shopping and close to the Sky Train for shopping at Siam.
The proximity to BNH Hospital. I felt that the superior room I paid for on USG funds should have been a deluxe room. The USG sends many people to stay at this hotel and there should be the courtesy of this small upgrade. I did not like being in the annex and I did not like the chilly response to an upgrade request.
Freindly and welcoming staff, public spaces in hotel easy to use and very comfortable, closeness to public transport. Nothing to make an adverse comment on.
staff was nice and perfect location for night out. close to MTR. building and room looks out of date and need more make up in certain area.
the staff are excellent, the food wasof a high standard the pool is too small...
I liked most the pleasant atmosphere, spacious and convenient rooms, and the kindness and helpfulness of the staff.
The concierge Staff was amazingly helpful and resourceful. The 3rd floor club was a good place to relax and work as well. The water pressure in the shower was very weak but I also did not complain.
The hotel itself is very old and does not live up to 5 star expectations. the public areas are fabulous and great choice of restaurants but the rooms are tired and need a makeover. the shower is the worst i have ever had in any hotel low water pressure and in the bath very low down. the business floor staff are not very attentive you always have to ask then they take notice.
spa, food and well behaved staff worn-out carpets, looks pretty old, must be changed in the hotel lobby of Club class offices at 3rd floor
nice food the cleanliness
Large rooms, nice gym No comp breakfast, food very expensive with one option, gym hot but well equipped.
Staff friendliness Amazing buffet Perfect coffee Clean room Lovely interior design Nothing!
The hotel is beautiful. Staff were attentive. The room was large, especially the bathroom. The tub in the bathroom was luxurious. Plenty of free water bottles. Was initially told there were no rooms available when checking in at 17:30. Another staff came over and found a room immediately. Ultimately it was not a huge issue, just a minor inconvenience.
The bed, the attitude of some staff members, the location!, The view!! Found some black hair, there were ants in the fruits that were offered, breakfast included in the price only for super expensive rooms
very nice rooms. perfect location lack of free internet, stayed in much cheaper hotels in Bangkok and they had free internet. An hotel with this price for rooms should provide free wifi in the rooms
As the hotel rooms are located 25th floor and higher of the building, you will always get a room with a nice view of Bangkok city. The pool on the 24th floor was nice. Room was clean and the service was vey much personal. The location of the hotel is exceptionally convenient for both shopping in daytime and crawling around the busiest Sathorn area at night. In all, I would recommend this hotel to those who are seeking a confortable 5 star hotel in Sathorn area. As the hotel room is clean and functionally but consevatively designed, you should not expect a luxurious decoration in your room. Basically, it is a very nice business hotel.
absolutely wonderfull hotel especially due to a marvellous staff, centrally located, very confortable room with nice view, nice open air top roof swimming pool, very good restaurant, and Pacific floor privileges is a must to make the difference! I will come back there next time ! nothing !
Location was perfect. Service by all staff was exceptional. One of the best hotels i have ever been to! We upgraded a room upon booking and our request was not only met but also upgraded further!
The set up of the room was nice, enjoyed a good dim sum lunch in one of the restaurants, loved the pool. That a very late checkout could be arranged without problems was very kind. Finding long hairs on the fruit plate was an unpleasant surprise. The room was still not cleaned after coming back from a day's shopping. It wasn't clear you explicily had to instruct staff by hanging the sign out on the door.
Clean with nice view. No surprises. nothing.
everything is excellent, especially during this hard period at Bangkok, still my favorite !!! absolutely nothing !!!
The room was much more than I expected. Very cozy. Staff very accommodating.
the staff really charming and efficient
Location was good for central bangkok The rooms were a lttle run down for the price , lack of english speaking staff was a problem
Access to the city, great adventure activities (flight of the gibbon and Amazing Bangkok cyclist) and excellent train public transport so close.
The staff were very friendly and helpful. The room was good. The bioled egg ws hot at 6am but for a 8am breakfast it had gone cold. It was still nice.
Hotel has free of charge internet and it was working good enough. No additional joiner fee. The suite was large and a small kitchen will be nice for them who'll be using it. The room served breakfast is always quite the same and doesn't include choices (like spanish brkfst).
Staff was very helpful and courteous. The 2 bedroom room was comfortable for our family of 5. Less than 5 minute walk to Silom Road and the Skytrain station.
Convenience to travel around.
Comfortable, spacious rooms with good cooking facilities. Convenient location close to Silom mrt and Saladeng bts stations. Lots of good street food around.
god beliggenhed. Venligt personale
If you want a centrally ocated hotel near shoping and entertainment this is it. Good rooms and friendly English speaking staff.
Det ligger på en sidevej til Silom Thanom, Soi 3, og der er derfor ikke gadestøj. Hotellet var fint til prisen, som var nedsat. Havde vi betalt fuld pris ville det have været for dyr.
Very near to the sky-train and subway, additionally I could walk to the BNH hospital for my check-up (what was the main reason for my stay) breakfast is not 4 star (esp. this American style coffee)
The location is very central, and the staff is helpful. The breakfast is goo too. I was a bit disappointed about the standard of my room. This should be 3-star, not a 4-star room.
Hotel personnel were excellent for service. They worked hard to make our stay with them pleasant & memorable. The front desk was very good at the English language. They got answers (or already knew them) for all our questions.
At first, my husband and I were hesitant to book this hotel because there were no reviews on booking.com, We were thinking, since we will only stay for 1 night, so we might as well give it a shot and booked a superior room. My my my! We're glad we stayed in this hotel. My husband and I were just amazed by the service we got from the hotel staff. They were excellent from checking in to checking out. Ok, nothing so fancy, but this is a first class hotel with all the ammenities that you'll need and comfort. Streen noise? We did not hear any - we got a room facing a courtyard. Convenience & good service? You'll get it here. Highly recommended. Thai people are generally very nice people. Kap kun krap
Excellent hotel, ideally located in Bangkok. Rooms have all necessary facilities. I had a splendid breakfast, with top-class service from very courteous and helpful staff. Would definitely go there again.
You just can't go wrong. This is our 3rd stay. Straight forward comfort. Hotel few seconds away from Sala Daeng Skytrain. Free internet. Very friendly staff. Will definitely stay here again. Highly recommended.
The location of the hotel and the price performance is very good. It can be recommended as a city hotel for a short break The rooms were OK but the location is a bit noisy The rooms are a bit small for two people, but still Ok
Location and Value for money are pretty good. The hotel is a few years old, and some things like electrical socket do need repair. Generally though ok.
Close to the road but very quiet and comfortable. Near sky train, shopping areas and the hospital. The restaurant was good. Breakfast was fair. Friendly staff. Wireless internet was fast . Not many choices of TV program. There were noise when the mate was vacuuming the room. Some cleanliness details should pay more attentions.
The cleanliness of the hotel is immaculate no odours. The food is very nice and service is outstanding. The television programs and quality of picture were poor.
The location is very strategic and the staff helpful. Highlight: free coffee machine and fast Internet connection.
Location very close to Silom road,, room clean and nice design it's more a guesthouse or a youthostel, room very small, staff very umpersonal. The list of forbiddn things is amazing: no guest (come on, this is Bangkok, think is Silom !), and does anybody steal a chair or a safety box ???? Many better options in the district for better facilities
location. it was right beside the underground and skytrain. it's a good choice for the budget backpacker who is looking for something with a little charm. the staff were friendly, but didn't speak great english.
They allowed us to leave our stuff at their storage even after checkout plus they were kind enough to allow us to use the internet while waiting for our departure! The shower pressure was not too high. So it took me a while to complete it. Plus the shower head that I used was damaged, water was coming out of the hose.
It is close to everything in Silom. The place is more for students or backpackers. It has very rough and used furniture, and very small rooms. The pictures on the web site are not very recent. They charge a little too much money for what they provide, About a 2 star hotel at best.
Love the proximity to the BTS and MRT. Loads of dining options around the hotel and secure access.