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It has been a very good experience with very friendly and helpful staff.I felt very welcome throughout the entire stay. The friendliness and helpfulness are not isolated to a particular department but it is available within the entire hotel. The breakfast is great... very good spread... Thanks
Clean with excellent service, good choice of food, good business centre and relaxing lounge bar
room rate is reasonable, services and facilities are quite good, location is the most advantage, easy to access to the airport or getting into the city.
Excellent choice for transit with few hours shopping no
close to airport and shooping centre, good value
Amazing 2 bedroom suite with high tech gadgets everywhere. From the lighting system to the combined washer/dryer everything is brand new & very high tech. Staff was very cordial and helpful. I was only there one night although it was my 5th day in Bangkok. Would stay there much longer next time. No restaurant for dinner. The website totes a rooftop restaurant with great dinner service & cocktails but they only have the lobby restaurant open for breakfast and no other times. Jacuzzi was cold. Water not very hot in the shower either.
Food was ok, also room size and the friendly staff Pillows were smelling very bad and need to be replaced. It was impossible to control the water temperature while taking shower, it keeps changing from very cold to very hot, be careful everybody not to burn your skin. Internet access Charges is very high
Quite, shuttle to shopping , very good food nearby some shopping centre and good for trevels with conection flights for one day. Far for city centre and no big shops . Also no nice views nearby.
This is a business trip at suitable location for pick up hotel guest. Nice staffs and good room. The extrance road into the hotel has some road buildings which seem very unpleasant, inconvenient for most public transportations except personal cars.
my first stay at novotel bangna a few years ago was a better experience than this time as was not as bad traffic as nowadays as due to road construction.
The stay was overall comfortable and the service provided by the hotel staff was very courteous. Interesting features are a source of tourist attraction like swimming pool, message center etc. Since it was a business trip hence internet facility was not free, also packages of per 24 hrs and weekly basis are not user friendly. It should have been free or per hour charges as a second choice. In China its mostly free which i missed the most.
Staff were excellent
the location was good for our needs. the internet is expensive and slow
one night stopover so needed somewhere close to airport
The real state looks nice The room floors are not clean, the room service ladies are barefooted and their feet is dirty. They don't wipe door handles, zinks handles, and toilet push botton. The shower is terrible, it turn boiling hot and very cold every 3 seconds; hated it.
Service - the staff we're really accommodating and helpful. We didn't like the slow internet connection or lack of it and you have to pay 150 baht for a day or 60 baht an hour. As we were working during the evenings, it meant we wouldn't have a good internet connection to use skype, download or upload files to the internet. This really let down our stay at otherwise a really lovely hotel.
I like cleaning in the room, very good restourant, good staff, very good location of the hotel is nearest Park Rama 9.
close the airport i was mislead by spa??? the spa only provide massage service... no such facial or anykind of other treatments.
Friendly and attentive staff. The Chick bar at the hotel really take you for a ride. I did check after entering the bar what would a drink cost. They quoted as THB 250 and a drink for the lady THB 380 for 45 minutes. to my surprise despite only two drinks the bill came to THB 2,000. i.e. additional two dirnks which were not taken plus one added drink for so called Mama (the lady manager) who comes with be bill. I think for the size and reputation of the hotel this is not fair.
i liked the "family" atmosphere very much. the hotel is very quit at night, walk from small market and foodstalls. the manager (probably owner) was very attentive and friendly.
I like the hotel.. Staff was excellent, very good service from them. Like the hotel because its little quiet place it is, but not fare from shopping. One of the best hotel i stay in on a very long time because of the service from staff :D Little small bathroom. Nothing else negative.
You have very service orientated staff. Attentive to my needs. Your staff has initiative. It just the location. A little bit out of the way, however the hotel is able to make up this weak point by having a free tuk tuk service to ferry guest to places not to far from the hotel. Very convienient! Keep up the good service.
Staff (khun Koi)
newly hotel. very very quiet place (little bit hard to get here if you don't come with your own car.) last but not least, friendly staffs and very helpful. strong smell of the new painted/wood furnished in the room i stayed.
The hotel was cheap Please do not stay here, this hotel was located in a remote location on the outskirts of Bangkok away from anything that a tourist or business person might need. It is up a dog infested road and it took us 5 cabs, 6 hours and 30 minute walk to locate this hotel. This hotel wont last long, It felt like we were in a morgue, the place was empty.
Very Cheap and very helpful staff.Near to large shopping centre seacon square. Near to Airport Very remote location. Taxi drivers unable to locate hotel. Could not walk from hotel due to remote location. It is up a side street with cows walking on the road up to it. Bathroom is roasting as the windows are not closed. Very poor shower. One hour from bangkok city center.
free internet connection; the staffs are friendly and helpful
The rooms looked very nice with a different beautiful picture behind the bed in every room and the room and bathroom were very clean. Internet for free was a good service as well. The distance to the nearest bts or city was too far away and the shuttle only went during office hours