Bergerac Hoteller

close to airport

Everything was clean and in good order. The staff were helpful and willing to try to understand our hesitant French. The room was rather small.

The proximity to the airport and extensive parking. The staff were unhelpful and clearly didn't have an understanding of basic customer service. The hotel had been infested with "bugs" which to most of us looked like cockroaches and the uht milk in our room was off. We were not offered complimentary tea and coffee in the main reception area - there wasn't really anyway we wanted to sit in our room with over 20 bugs crawling over the bed and our belongings.We specifically ordered a double bed and single bed but were only given a double bed. Even though the website clearly states any child under 10 can stay in an extra bed free of charge.

Good Food and very quiet

Good and friendly welcome and service in restaurant

Nice Hotel. Close to Bergerac (driving distance). Room Fair size for the four of us. Staff helpful.

the pool

Ground floor room with door to oputside - convenient for dog!

Helpful and friendly staff, spoke good English. Evening meal was of good quality and good value. Would use again

Very convenient location.This is a good budget hotel. Our room had everything we needed and was kept very clean.We enjoyed breakfast from a self service buffet - very good selection of items - lovely pastries!

Nothing really, we had asked for a room whith a bath which they don't even have and didn't inform us about but as we were very tired and had very busy days ended up staying for the two nights. We wanted to eat at their restaurant but they had a set menu, very French taste, not at all things we like like snails and so. As far as guests comments go you didn't show any, too bad because it seems that there were 3.... better 3 than none......

The setting was lovely and the staff were friendly and helpful. It was peaceful and quiet. It was a little too far out of the town. We did not hire a car which I would recommend to anyone visiting this hotel and there was no transport.

Front of House service & restaurant staff. Good food & wine. Common areas & rooms were a little shabby

The Pool The restaurant was closed and the noisy neighbours

good front of house staff, helpful when we arrived and courteous throughout. Breakfast was meagre and very ordinary for the price. (ok for travelling and staying one or 2 nights)

Convenience to the airport and central for our needs. There were no tea/coffee making facilities in the room.

Good location, nice pool, good breakfast, staff helpful, quiet. The 2 level room was great for our family. Would use again. I would have liked a kettle in the room and being able to buy just a snack would have been helpful even a vending machine maybe.

Very close to the airport, the possibility to walk to it from the hotel. I had to hold the head of the shower myself!!!!