vi fik det vi forventede
Personalet var meget venligt og behjælpelig med alt hvad vi kunne ønske Spa/wellness området var udemærket, men bar præg af dårlig vedligeholdelse. Jacuzzien var kold og der flød plaster rundt i vandet og motionscyklen var gået i stykker.
Front desk staff was wonderful -- rooms were comfortable. Horrible service in restaurant ( being a single female travel likely contributed to this); room was very poorly insulated re:noise. Heard everything all night.
location is great! we had problem with room service. couple of days before arriving we ordered, prepayed a small birthday cake for 60euro wich they could not take to the room from the kitchen in 45 minutes after asking for it, so we could not wait for it. They explained that they were to busy.
Near the center;the kindness of the staff;price worth
Location of your hotel is always key when traveling. this had an excellent location near the Grand Place and a short walk to the tour office which was the meeting point for all our tours. The rooms were not really cleaned properly. Trash was taken out but quite a number of trash was left strewn on the floor in both the room and bathroom. Large trash items like empty water bottles were left behind as well as kleenex. This happened twice. Also toiletries were not replenished properly. Bad cleaning service for sure. Toilet was separate from the bathroom which is odd so there was no water within reach. Wifi was not working in the room until I checked if it was included in the package and they fixed it but not after several attempts. The food in the restaurants downstairs were also too expensive. Not really commensurate with the prices outside where there were many restaurants.
Venlig og god betjening. God beliggenhed. Pænt og rent overalt. Dejlig morgenmad. nej
Beliggenheden mellem Central station og Grand Place Hovedpuderne er for stor/høje man ligger dårligt med dem både på ryggen og på maven, jeg og min datter fik ondt i ryggen.