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Affaldsspand på toilet blev ikke tømt under opholdet, selvom den var fyldt. Togstøj døgnets 24 timer. Børn under 16 år ingen adgang til fitnessrum, selvom der er forældre med. Ingen faciliteter for børn andet end til pc med internetadgang.
service og betjening i top, god restaurant tilknyttet, såvel værelser som lobby og restarant var hyggelig og inspirerende.
The staff was excellent and very helpful. Mrs Giroldelli's service at the bar was very friendly and professional. We like everything and we will definately come back
elegant decor in the hotel lobby, close to the rail station, and good air conditioning. It location! Páquis an undesireable area of Geneva. Run-down, dirty, seedy place where prostitutes, drug dealers, and the homeless roam day and night. Overpriced rooms for the location and lack of facilites.
Clean, comfort, near station and Good staff at the reception. Noise from room servants at the morning.
Location clean tranquile modern Close to train station helpfull staff No comments
The hotel was well located, walking distance to the main train station, and close to lots of walking and tourist areas. They give you a free transit pass for all buses and trams, and the hotel steps from a tram station. Friendly and helpful staff. Clean and organized rooms. Location is also close to a local red light district, so some of the surrounding areas are a bit seedy, but seedy Geneva is a clean neighborhood in most other cities. Room climate control was not adjustable and room was just too hot in the winter.
The front desk folks were polite and helpful, the wifi worked great, the location couldn't be more convenient. N/A!
very close to the main train station,nice and clean,staff helpful we had requested for a double bed but we only got 2 single beds stuck together.we asked reception if we could have a double bed room as requested but receptionist said they dont have any doubles!The rate for the hotel was quite high considering there was no breakfast included,but hotels in geneva are expensive!
The staff was very helpful. They give you a free tram card for your entire stay, a map of the city and any recommendations you need. They were great. Elevators are tiny but that is not so important.
It was very clean, nicely decorated, and the staff were nice and helpful. Quite good situation, close to one of the two main town centers. It would have been convenient to have some automatic means to lift the baggage up the first four steps to access the elevators. Also, at one time very loud noises frome some adjacent room were heard (a meeting room?) for quite some time.
Clean and modern with friendly staff. Close proximity to railway station. Not sure if it's typical of Swiss hotels, but the lights in the room were incredibly dim, presumably for energy efficient purposes, but not much help when trying to read in bed!
Clost to train station, clean and price is reasonable
It's a very good choice for a city trip. We stayed for 1 night in the end of our travel before coming back home. It was pleasure to stay at Kipling Manotel.The hotel is near the station. It has very nice design and very nice personal. The room has a kettle. Everything was OK.
free internet access included / very nice decoration
very friendly and helpful reception staff - excellent location - the room was a little stuff y - the Air conditioning isn't very good
The courtesy of the staff, the cleanliness of the establishment and the proximity to the city. We should have taken the street car free ride but didn't have enought time. I'm sure it would have been a wonderfull way to see the area. We could not understand if there was a kitchen at Kipling, why anyone would sign up for breakfast at 18Sf for a coffee and croissant and how the afternoon cocktail hour worked. Was there a restaurant at Kipling? The three restaurants for which we were given discount tickets may very well have been overpriced. We only went to one. It was over-priced and under-staffed. We thought Portobello would be some of the same and didn't care to go for the yodeling at dinner in the Swiss restaurant.
The quality and style of furnishing was excellent as we're all of the staff with whom we had the pleasure to meet.
Confortable, good price for Geneve hotel standard usually expensive expensive brekfast for what offers
Spacious rooms; nice decor; lots of thoughtful extras; staff very friendly.
The room was very nice, lovely decorated and very comfortable.
free WLAN & public transportation pass included
The location was fantastic. The hotel really felt like home, really nicely decorated...I would return back.
Ikke særlig godt Masser, f.eks. at man skal kunne betale sine drinks med sit Master Card selv om man ikke har købt for mindst Euro 50,- Hvorfor har i ikke en shuttlebus til / fra lufthavnen ?
I forhold til prisen fint. God beliggenhed Internet/wireless er alt for dyrt. Bør være gratis
The polite and friendly staff It did not have a wide enough choice on the breakfast room service menu
Charme, rooms and staff
Convenience of location, firendly welcome afforded by all hotel staff, comfortable and perfectly sound-proofed room.
the room ,thier customer experince nothing
The room was very generously proportioned and clean. The location was perfect for wandering around Geneva. Possibly the extra charge for breakfast, but to be fair the standard price for the room was higher than our cost even with the breakfast charge.
amazing service .. excellent location .. staff were extremely friendly loved everything
The hotel doesn't have a parking and he is not responsible of any car. and the WIFI doesn't work.
It central position We were upgraded into a duplex unit, but the airconditioning was puzzling and beyond our control. The downstairs sitting room area was very hot. Also, the TV internet was difficult to use, because the mouse was not sensitive, but there is facility for one to use with a bought card in the office. The staff were efficient and friendly.
The staff were excellent. Really friendly and helpful. I thought the food was over-priced and the breakfast was poor.
Good Location, could walk from train station and very near to the Lake and all the attractions
staff support, care of the gustes cooling system (there is no Air condition)
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
The location, friendliness and superb help and response of the staff
Location and friendliness nein
Location, room size Service at the breakfast could be improved
Good hotel, good breakfast, quite good services.Close to the Leman lake. Cold atmosphere.Weird surroundings.
location is very close to everything Staff unfriendly
We liked the Novotel Geneva Center hotel, the location was good, easy 10 min. walk to old town across the bridges. We staid in Novotel Hotels before in Bern & Munich and the are all well appointed and offer great services and pleasant stay. We like the rooms and our 5 year old daughter had her own comfortable bed and breakfast was included. Walking distance to the train station (less than 10 min.). There was a bad smell in the toilet room, but it wasn't so terrible. Overall every thing was great. If we are in Geneva we will come back to Novotel.
quiet and comfortable no restaurant or bar by 2100hrs! Only expensive room service - a rip off and not at all socially welcoming.
The staff was incredibly nice! I've been upgraded which is always pleasing.
Both rooms booked were double occupancy but on more than one occasion only one cup and one milk supplied. Requests for an additional cup was ignored on one occasion, needing a repeat phone call to reception.
Friendly and smiling personel at the reception ready to help you .
services like the spa and free internet, location in the city, nice room, friendly staff
Some of the staff at both the reception and restaurant were not as helpful as expected and had an attitude as if doing us a favour even to answer to us
rent værelse, pæn reception og gode badeforhold, god seng Hotellet er beliggende midt i "Red Light" district og det er ikke rart når jeg tror at det er et pænt hotel. der er mange luder og narko dealer lige uden for hotellet
Rent og pænt Generende støj fra naboværelset- TV'et kørte stort set i døgndrift og med høj volumen
Beliggenhed, gratis Internet samt gratis rejsekort. Derudover var morgenmaden god. Værelsets interiør
Lå rigtig godt ved banegården og nær søen og centrum !! NEJ
Centralt i forhold til hovedbanegården og til airport. Badeværelset var rimelig stort.
Der var hvad man skulle bruge, samt rent. Kedelig indretning
Skønt hotel med pragtfuld reception og opholdsstue i original 50ér stil. Ren retro. Ikke et prangende hotel, men perfekt til pris og super beliggenhed.
All the hotel staff called me by my name since the moment I arrived. Location is excellent, but it is not the best in the city. With the same price I could have got better.
The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town Nothing that I can recall
The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent. The lobby decor is a bit strange....
the room was quiet cold and noissy because of the aircondition what i could no close....
a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff. For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.
Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it. I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard
Convenient location Noise and vibration from electrical unit behind bed
The staff was outstanding. It is exactly what you would expect from a hotel of its reputation. The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????
Værelset var o.k. og især udsigten var dejlig. Det ligger dejligt centralt. Personalet var venligt - men havde travlt. Jeg fik aldrig kaffemaskinen på værelset til at fungere, fordi man alligevel ikke gav sig tid til at vise mig den rigtigt. Noget lignende gælder fjernsynet - men det klarede jeg. Jeg mener, at jeg hjemmefra havde booket et værelse med morgenmad - til en bestemt pris. Men med den største selvfølge lagde man hver morgen en regning på 24.00 Franc på bordet til min underskrift. Jeg gad ikke begynde at diskutere og betalte - men mærkeligt var det. Måske har jeg taget fejl ved bookingen. Morgenmaden var ikke helt så god som man egentlig kunne forvente af denne klasse hotel.
Fint værelse og bad. God seng. God internetforbindelse, der er gratis. Meget trang plads til at sidde ved skrivebord og ikke så meget fralægningsplads til tøj.
Centrally placed, nice room and good breakfast buffet.
God service, venligt personale, daglig og god rengøring/klargøring af værelse, ingen støj fra gaden Sengene kunne godt bruge en topmadras, vi vågnede flere gange om natten fordi at de var så hårde. Hvis man ønsker flere forretningsfolk på hotellet, kunne der med fordel være et strygejern på værelset. Der manglede lidt et spejl i hel- eller halvstørrelse på værelset.
Access to WiFi in the rooms kept me in touch with colleagues and with the news. The lack of good ventilation in the rooms was noticeable. It was too noisy to leave the windows open.
Comfortable, clean, well-equipped, efficient staff Room on street side was a little noisy, breakfast sound but monotonous.
Very close to the railwaystation, very poor breakfast
The front desk staff was friendly and helpful. The room was very clean. I felt safe there. Good central location -- easy to get to and from the train station and airport. The hotel gave me a complimentary city bus pass which helped with getting to and from my meeting site. The hotel room was very small, even compared to other small rooms I have stayed in in Europe. And unfortunately, because the weather was warm I had to have the window open and thus suffered from considerable street noise during the night (late night conversations and early morning trucks). So overall I did not sleep well. I guess this is the trade-off you make when you get a central city location. However, I have stayed in other central city locations before and not had as much noise trouble. I guess it all depends on what street you are on. My other complaint is something the hotel could address -- very limited and monotonous breakfast. Couldn't believe they served corn flakes and not muesli. Also they didn't have yoghurt. Just the same rolls and croissants (both tasty) and ham and cheese daily. More variety would be appreciated! I would recommend the hotel, but with reservations about the noise and breakfast.
quit location, although in the center
They offered to upgrade us to a suite Little information available freely
Our room was huge. We were lucky enough to be allocated one of the two room apartments. Really close to the train station.
The room was nicely furnished and equiped, clean and warm. The breakfast was more than adequate. The down town location very convenient and quieter than one might expect. Slight smell of drains in the bathroom.
V close to train station, downtown Geneva, the lake. Staff were kind and helpful Room was small and showing its age. Felt more like a 2-star hotel than a 3
Clean. Convenient location. I had problems gaining internet access from my room - could not access the internet from the room phone line. Rooms at the front are VERY noisy - take ear plugs. The room did not have air-conditioning - so windows had to be left open, so letting in noise from the bar opposite.
The room temperature was much too hot and the only way to regulate it was to open the window the whole night, thus it was noisy