I forhold til prisen fint. God beliggenhed Internet/wireless er alt for dyrt. Bør være gratis
Ikke særlig godt Masser, f.eks. at man skal kunne betale sine drinks med sit Master Card selv om man ikke har købt for mindst Euro 50,- Hvorfor har i ikke en shuttlebus til / fra lufthavnen ?
service og betjening i top, god restaurant tilknyttet, såvel værelser som lobby og restarant var hyggelig og inspirerende.
Affaldsspand på toilet blev ikke tømt under opholdet, selvom den var fyldt. Togstøj døgnets 24 timer. Børn under 16 år ingen adgang til fitnessrum, selvom der er forældre med. Ingen faciliteter for børn andet end til pc med internetadgang.
Prisen De skulle forsøge at gøre det til at minde mindre om en "maskine"!
Hotellet er meget cenralt beliggende
Hotellet er meget centralt beliggnde i forhold til banegården og off. transport. Hotellet virker lidt "slidt".
Hotellet har en perfekt beliggenhed lige ved siden af hovedbanegården. Der er overraskende støjsvagt. Personalet er professionelt og venligt. Morgenmaden er meget standard. Der er sådan set ikke noget at klage over, men jeg synes ikke, der er megen valuta for pengene
Hotellet har en meget central beliggenhed, ved siden af togstationen Hotelværelse er rimelig stort, men ikke særlig hyggeligt. Der var stadigvæk trafiklarm på værelset, selv om vinduer er larmisolerede.
Clost to train station, clean and price is reasonable
It was very clean, nicely decorated, and the staff were nice and helpful. Quite good situation, close to one of the two main town centers. It would have been convenient to have some automatic means to lift the baggage up the first four steps to access the elevators. Also, at one time very loud noises frome some adjacent room were heard (a meeting room?) for quite some time.
Clean, comfort, near station and Good staff at the reception. Noise from room servants at the morning.
Clean and modern with friendly staff. Close proximity to railway station. Not sure if it's typical of Swiss hotels, but the lights in the room were incredibly dim, presumably for energy efficient purposes, but not much help when trying to read in bed!
elegant decor in the hotel lobby, close to the rail station, and good air conditioning. It location! Páquis an undesireable area of Geneva. Run-down, dirty, seedy place where prostitutes, drug dealers, and the homeless roam day and night. Overpriced rooms for the location and lack of facilites.
The front desk folks were polite and helpful, the wifi worked great, the location couldn't be more convenient. N/A!
very close to the main train station,nice and clean,staff helpful we had requested for a double bed but we only got 2 single beds stuck together.we asked reception if we could have a double bed room as requested but receptionist said they dont have any doubles!The rate for the hotel was quite high considering there was no breakfast included,but hotels in geneva are expensive!
The hotel was well located, walking distance to the main train station, and close to lots of walking and tourist areas. They give you a free transit pass for all buses and trams, and the hotel steps from a tram station. Friendly and helpful staff. Clean and organized rooms. Location is also close to a local red light district, so some of the surrounding areas are a bit seedy, but seedy Geneva is a clean neighborhood in most other cities. Room climate control was not adjustable and room was just too hot in the winter.
The staff was very helpful. They give you a free tram card for your entire stay, a map of the city and any recommendations you need. They were great. Elevators are tiny but that is not so important.
The staff was excellent and very helpful. Mrs Giroldelli's service at the bar was very friendly and professional. We like everything and we will definately come back
Location clean tranquile modern Close to train station helpfull staff No comments
The location, friendliness and superb help and response of the staff
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
Location and friendliness nein
staff support, care of the gustes cooling system (there is no Air condition)
Amazing service. Their staff is first rate. Newly restored rooms are beautiful and elegant.
We liked the Novotel Geneva Center hotel, the location was good, easy 10 min. walk to old town across the bridges. We staid in Novotel Hotels before in Bern & Munich and the are all well appointed and offer great services and pleasant stay. We like the rooms and our 5 year old daughter had her own comfortable bed and breakfast was included. Walking distance to the train station (less than 10 min.). There was a bad smell in the toilet room, but it wasn't so terrible. Overall every thing was great. If we are in Geneva we will come back to Novotel.
Some of the staff at both the reception and restaurant were not as helpful as expected and had an attitude as if doing us a favour even to answer to us
location is very close to everything Staff unfriendly
services like the spa and free internet, location in the city, nice room, friendly staff
Location, room size Service at the breakfast could be improved
Friendly and smiling personel at the reception ready to help you .
Both rooms booked were double occupancy but on more than one occasion only one cup and one milk supplied. Requests for an additional cup was ignored on one occasion, needing a repeat phone call to reception.
The staff was incredibly nice! I've been upgraded which is always pleasing.
quiet and comfortable no restaurant or bar by 2100hrs! Only expensive room service - a rip off and not at all socially welcoming.
Good hotel, good breakfast, quite good services.Close to the Leman lake. Cold atmosphere.Weird surroundings.
Everything was perfect, but very expensive, personnel very polite and welcoming, very well trained, smiling, warm.The effort done to memorise the name of guest is very nice, I felt that personnel of the hotel was so much good, every one knows his job perfectly.It was a real pleasure staying at this excellent hotel.We was upgraded to a bigger room, and we apreciate it. I have some comments on internet which is not free, and very , very expensive, 35 CHF is a lot for 24 hours, usually when I travel in 5 stars hotels around the world, it is free.They should make it free considering the nightly rates 765CHF. Spa treatment excessively expensive, 860 CHF for 2 massage & 2 treatment is huge, breakfast 96CHF is absolutely out of the standard. Finally for the money we paid the quality of the tissue paper in the room was less than poor, and the mini soaps was not changed during our stay for 4 days!!, they really should have bigger soaps if they dont change that offen. I hope they will do an effort on the different comments I made, I really would like to get back to this hotel in the summer maybe.Regard
the room was quiet cold and noissy because of the aircondition what i could no close....
a luxury hotel, deserving of its membership in Dorchester. Extremely kind staff. For the price, ought to include a nice breakfast as in other Swiss hotels we stayed in.
The staff was outstanding. It is exactly what you would expect from a hotel of its reputation. The food was way over priced, and not very good at all. The very same reason we chose the hotel turned out to be its downfall. It was New Years eve and we just wanted to walk 1 block to the lake, and my husband got pick pocketed. Afterwards we were advised that is not safe at night to leave the hotel. That defeated the reason we chose the location in the first place. Did I say how bad the food was?????
All the hotel staff called me by my name since the moment I arrived. Location is excellent, but it is not the best in the city. With the same price I could have got better.
The confort of the room the efficiancy of the staf the restorant was very good for breakfast and diner the location is very handy you can wall to every where in the town Nothing that I can recall
Convenient location Noise and vibration from electrical unit behind bed
The staff were all exceptionally helpful. The bar was delightful and the breakfast excellent. The lobby decor is a bit strange....
Hotellet ligger dejligt centralt for stortset alting, men jeg er rigtig glad for, at der er gratis internet adgang. smøreoste til morgenbuffeten er ok, men jeg kunne godt savne en skæreost en lille smule. Jeg har set på andre hoteller, et rundt fad, men indbygget osteskærer, man drejer rundt på.
Det ligger godt ifht. offentlig transport. Prisen er meget rimelig ifht. standard og beliggenhed. Service og faciliteter er også meget gode ifht. prisen. Alt i alt en meget positiv oplevelse,
Jeg synes det var rart med lidt køkkenfaciliteter, at man kunne lave sig en kop eller the etc. Spiste kun morgenmad på hotellet, hvilket også var rigtig udmærket. Blev lige en smule overrasket over, hvor tæt hotellet ligger på togstationen, men var ikke det mindste generet af støj derfra - gode vinduer c",) Nej ikke umiddelbart.
Skønt hotel med pragtfuld reception og opholdsstue i original 50ér stil. Ren retro. Ikke et prangende hotel, men perfekt til pris og super beliggenhed.
Beliggenhed, gratis Internet samt gratis rejsekort. Derudover var morgenmaden god. Værelsets interiør
Der var hvad man skulle bruge, samt rent. Kedelig indretning
Centralt i forhold til hovedbanegården og til airport. Badeværelset var rimelig stort.
Lå rigtig godt ved banegården og nær søen og centrum !! NEJ
God service, venligt personale, daglig og god rengøring/klargøring af værelse, ingen støj fra gaden Sengene kunne godt bruge en topmadras, vi vågnede flere gange om natten fordi at de var så hårde. Hvis man ønsker flere forretningsfolk på hotellet, kunne der med fordel være et strygejern på værelset. Der manglede lidt et spejl i hel- eller halvstørrelse på værelset.
Centrally placed, nice room and good breakfast buffet.
Fint værelse og bad. God seng. God internetforbindelse, der er gratis. Meget trang plads til at sidde ved skrivebord og ikke så meget fralægningsplads til tøj.
The fact there was no traffic noise ,yet you are right in the heart of the city. For me this is a very big plus point.Another plus point for me is a comfortable bed. This was excellent.
Large room,. Clean and refurbished to an high standard. Staff gentle and very helpful
Location & the room was perfect They need a better lift
The room was great. The location was great. They neglected my early-moring wake-up call despite the fact that I double checked it. I would have missed my flight home had I not set the alarm in the room.
This is a nice hotel near the train station. Friendly staff. Large rooms for Switzerland. Location not too exciting but convenient. Like much in Switzerland it is very expensive.
The hotel was impressive from the initial check-in by the attentive staff, the helpful advice about shopping, and restaurants, and general friendliness I thought the breakfast was sparse, eespecially for the price
Proximity to the old town and friendly staff Noise, rooms are not noise proof. You hear people walking in the corridors, doors banging at odd hours of the night.
The location is great. It is close to the train station and close to old town. We stayed in a "duplex suite". On the internet it is shown with a loft. The only thing in the loft is a shower and vanity. Downstairs the bedroom is tiny, and although it is called a suite, there was no sitting area. We had to sit on the end of the bed or on the steps leading up to the shower.
The staff was very friendly and helpfull. The elevator does not reach the 7th floor and I had to walk up the stairs to reach my room.
A very nice hotel..comfortable bed and very clean Breakfast buffet was very basic
The hotel doesn't have a parking and he is not responsible of any car. and the WIFI doesn't work.
the room ,thier customer experince nothing
amazing service .. excellent location .. staff were extremely friendly loved everything
The room was very generously proportioned and clean. The location was perfect for wandering around Geneva. Possibly the extra charge for breakfast, but to be fair the standard price for the room was higher than our cost even with the breakfast charge.
The staff were excellent. Really friendly and helpful. I thought the food was over-priced and the breakfast was poor.
Hotel is convenient to the waterfront and rail station. Hotel is in dire need of a renovation. The elevators are ancient, slow and can only manage 2 persons with baggage. Probably can't fix this...but room lock technology was not working well. For me and someone else at that same time. Rooms are clean but spartan...lacking any design creativity. Bathtub/shower is too narrow, deep and combination with a smooth floor makes for an awkward (and hazardous) in/out. For the rate I was charged, I expected much better.
The polite and friendly staff It did not have a wide enough choice on the breakfast room service menu
Good Location, could walk from train station and very near to the Lake and all the attractions
Charme, rooms and staff
It central position We were upgraded into a duplex unit, but the airconditioning was puzzling and beyond our control. The downstairs sitting room area was very hot. Also, the TV internet was difficult to use, because the mouse was not sensitive, but there is facility for one to use with a bought card in the office. The staff were efficient and friendly.
Convenience of location, firendly welcome afforded by all hotel staff, comfortable and perfectly sound-proofed room.
Værelset var o.k. og især udsigten var dejlig. Det ligger dejligt centralt. Personalet var venligt - men havde travlt. Jeg fik aldrig kaffemaskinen på værelset til at fungere, fordi man alligevel ikke gav sig tid til at vise mig den rigtigt. Noget lignende gælder fjernsynet - men det klarede jeg. Jeg mener, at jeg hjemmefra havde booket et værelse med morgenmad - til en bestemt pris. Men med den største selvfølge lagde man hver morgen en regning på 24.00 Franc på bordet til min underskrift. Jeg gad ikke begynde at diskutere og betalte - men mærkeligt var det. Måske har jeg taget fejl ved bookingen. Morgenmaden var ikke helt så god som man egentlig kunne forvente af denne klasse hotel.