Betjeningen og maden.
Meget dygtigt og hjælpsomt personale i receptionen. Anbefalede f.eks. fantastisk godt fado-sted. Gode værelser. God morgenbuffet, men lidt stor og noget upersonlig restaurant.
vi mødte en naturlig venlighed fra personalet
Hotel var godt, men seng meget hård.
Super hotel - det er et "på gensyn" Intet
Varieret udvalg til morgenmad, God udsigt fra 10 etage. Kloak lugt fra badeværelset
Jeg synes det var et rigtig godt hotel, og personalet var meget imødekommende og hjælpsomme.
Boede i en "suite", men denne betegnelse passer bestemt ikke på det man forstår ved en suite.
Hotellet ligger med smuk udsigt over parken og byen. Der er ikke meget støj og gå afstand fra centrum Kaffen var elendig ved morgenmaden
Venlig hjælpsom betjening dårlig lugt i bad. Værelser små.
Venligt og imødekommende personale. Meget bedre standard end forventet og beliggenheden er heller ikke værst, selvom der er god spadseretur til centrum.
Venligt personale Morgenmaden ikke altid i orden. Manglende mad i travle perioder.
great luxurious hotel at an incredible price! Was truly impressed.
affordable and very nice
I have to say, the staff at the hotel were very friendly and helpful. Especially the concierge (his dinner recomendations were spot on) and the staff in the bar. Location is a little out of town, but only about 5-6 euro in a taxi. Once you get over the price at the bar (just maybe meet for one before you head out) the hotel is great. Pity there is no pool. The price of the breakfast is daft! There are loads of little cafe's just a few doors up and down the street. The bar is also very expensive, but the staff are very nice and it stops you having a load of late ones!
This is an excellent hotel, the staff are extremely friendly and helpful and the service they provided was very prompt. I really liked the location of the hotel. It is only a 10 minute walk from the city centre and is in a lovely area of Lisbon right beside a park.
It was in convenient location, and a reasonable price for standard of hotel
The staff were professional and freindly. The rooms were spacious and had a great view over the city. The hotel is close to the centre.
Beautiful location. High quality room furnishings. Very comfortable bed. Good food. Friendly helpful staff. Nothing not to like.
Very generous size room and bath (especially for Europe). Modern, clean, great view and location, and a very friendly staff. The restaurant food was very good and above expectations. No surprise charges on the bill, we had ice delivered to the room and were happy to see there was no charge. All in all, I would highly recommend this hotel and at it was a great value. Only negative would be that we hit this hotel in early Novemeber, but the weather was warm for that time of year and the a/c system had been switched for ability to heat not cool. As a result we were not able to lower the room temp as low as we like but it was not intolerable.
very comfortable room with a good view over the city Quite a long walk from the city centre: and restaurants bars etc,bar and restaurant prices high especially breakfast
Room service, cleanliness of the room, courteous and helpful staff. Services offered. Prompt response to my requests. Comfort of room and view., Excellent location. Food. Nothing i did not like
Common areas were attractive and well maintained, staff was polite and responsive (especially the doormen, who were super). Breakfast buffet was excellent. Very convenient location. The furnishings in the room were tired, especially the carpet.
Venligt personale,udmærket morgenbuffet.Flotte værelser.Glimrende badeværelse.Fortræffelig beliggenhed tæt på centrum.Hurtig betjening. Personalet bør blive bedre til præcis morgenvækning hvis ønsket.
Meget fint værelse og god seng! Hård matras! Nej!
Rene værelser. Det fungerede. Lidt anonymt. Tørt brød til morgenbuffeten, der dog ellers var god. Ingen swimmingpool og sparsamt motionsrum.
Service, beliggenhed, morgenmad
Alt var i top på dette hotel bortset fra to ting: Restaurant i en kælder er kedeligt (men maden meget fin) og en bar i så direkte forbindelse med indgang/reception er ikke hyggeligt. Se ovenstående.
central location, very polite staff, cleanliness. rooms are a bit small, but this is not a major inconvenient.
Convenient Location Minor detail but not having hot enough water for tea during the breakfast or not being able to open any window in the room
When we've arrived at the hotel the receptionist initiall asked from us to stay in a one room, because yoi didn't have another available. Then after 2 hours we've been advised that it was a mistake and there was another room.
Comfortable and relaxing hotel conveniently situated for all City Centre sightseeing with excellent Public Transport links. Walking distance approx 20 mins from main City centre. Helpful staff and very good facilities. Could not fault at all.
It's location is quite convenient. The reception staff is obviously not qualified. There was a lack of good will from many people, if some areas are not available why not using the rest the best you can.
very good breakfast we booked twin room and the hotel gived us DBL.Change was made after first night because they havent any twin room immediately.
very friendly staff on arrival, very convenient location for exploring the city - close to the start of the city bus tours and handy metro station Not any fault of the hotel but would have been nice to have had a great selection of restuarants in the immeadiate vicinity for the evenings
Convenient location. Not having free wifi is unacceptable these days. Reception staff (young males) were slow and indifferent. The only hotel we stayed in during 5 weeks that rigidly enforced a 2.00pm check -in. ok, but probably would not bother staying again.
The Hotel is excellent on all levels, the Bar and lobby are beautifully executed with a modern and clean look, the bedrooms taking on the same style. Although small the rooms are very comfortable & little touches like electric curtains and beautiful mood lighting all help.Bathrooms are again small but finished to an excellent standard with large shower stall and funky green tiling throughout.
Access to Lisbon centre & facilities Breakfast only fair. Scrambled eggs cold, bacon greasy, limlted fruit juice range and milk for cereal not cold( typical however for many hotels)
Godt hotel til en fair pris Skuffet over hotellets spa afdeling, indeholder kun tyrkisk og finsk sauna.
Underligt at håndklæder til poolen skal hentes i receptionen.
restauranten er under al kritik. de forsøger at give indtryk af noget gourmetagtigt men det ender med en gang smagløst miskmask. morgenmaden er ikke meget mere værd og så totalt overpriset.
God service, positive forstående medarbejderer Receptionen glemte at give wake up call som bestilt
Værelset + bad Ny ? receptionist ved ankomst.Pga tidlig flyafgang/afrejse næste morgen måtte vi presse meget på, for at få annuleret bestilte morgenmadspris, horellet kunne ikke levere maden så tidligt
let tilgængelig, nærhed af lufthavn nej
rar service, meget velindrettet værelse.
Jeg synes generelt det var en yderst positiv oplevelse og personalet var så flinke og hjælpsom. Vi har talt om at vende tilbage til hotellet i fremtiden
Flotte værelser og lækker morgenmad. Helt igennem flot hotel. Central beliggenhed tæt på universitetet.
Anke var at temperaturen var sat fast til 19 grader, hvilket sikkert er en fremragende temperatur i sommervarmen, men i slut oktober er det så koldt, at velværet stærk blev reduceret. se overnfor
Ualmindelig venligt, imødekommende og serviceminded personale! Fredeligt og roligt! God beliggendehed. Dejlig pool på taget, der var alle pengene værd. Meget possitivt indtryk af det hele. Nej
Det hele fungerede fint, ingen klager.. super morgenbuffet bliv ved med at holde standarden, det betyder meget for mig at buffeten så indbydende ud.
rent, pænt, venlig personale, dejlig men måske lidt endformigt morgenmad, lækre senge detvar en meget positiv oplevelse og jeg vil ikke være bange for at benytte hotellet en anden gang som før sagt lidt varision i morgenmaden ville ikke gøre noget
God beliggenhed lige ved Metro station med ca. 10 mint direkte til centrum. God morgenmad og lækker pool på taget. Hotellet er meget slidt.
Very friendly and helpful staff, excellent breakfast no
Very efficient staff. Free internet access in lobby. Printed our boarding cards without charge. Good coffeeshop in basement. Excellent amount of fruit at breakfast.Taxi rank outside the door. Metro two streets away. Very convinient for airport.!0 minutes Euro 10. Wind noise on 10th floor.
large room, excellent hotel staff
I was booked into the Real Parque but was upgraded to their 5 star sister Hotel the Real Palazzio, as they had over-booked. This was just along the road and was very comfortable in a safe area. I was not charged any more, so don't know how much more expensive this would be, but the hotel was very nice. Lovely breakfast.
Very nice hotel overall, well located close to the subway, quiet, very comfortable. Very nice buffet for breakfast. Efficient and friendly staff. We had nothing to complain about.
The meeting facilities are excellent. There is not hotel internet available for which you can get an invoice.
This Hotel is more use to deal with groups of tourist s, they will ignore you if you are on your own
We were made very welcome. The room was lovely, and the breakfast was excellent. I wish we could have stayed longer. The members of staff were very helpful and professional.
Good as described on the website
Great hotel, close to downtown. Walking or a very quick cab ride to everything. Pretty quiet location with a friendly staff. Very clean inside and a wonderful morning breakfast included. Really enjoyed the stay!
15 mins (outside rush hour) by taxi from the airport. A few minutes from Metro Parque which is just a few stops from lots of sightseeing. Very nice hotel. Hotel staff were better than great!
Jeg synes at personalet er meget venlige og hjælpsomme. Rengøringen er god. Morgenbord er tilfredsstillende. Der er stille og roligt på hoteller hvilket jeg sætter pris på. Det vil være dejligt hvis der var kaffe/te til rådighed på alle værelserne.
Pænt og velfungerende hotel med hjælpsom stab. Madrasser kunne med fordel være lidt blødere.
Quiet in terms of outside noises. Noise for water discharge from bathroom above.
A proper, and simple, expresso was not included in the breakfast (over 1 euro extra charge)
Internet connection is not free
Friendlyness of staff. In the bathroom, the noise of passing water from the room/rooms above.
close to everything no
We stayed there for only one night, and we would definitely go back again. The room was impeccably clean, we had a huge private balcony where we could catch some sun, the staff was ready to meet our requirements. It was definitely worth the money. The breakfast was basic, but ok, especially for a 3 star residencial. The coffee at the breakfast buffet was terrible. The air conditioning had a manual (high, medium, low fan) setting, which could be a bit noisy if left all night working.
Location near public transport - bus, train to Sintra. Being next door to Pizza Hut. Finding it. Directions need to be much better for a major city hotel. Parking entry/exit under the hotel was one lane only shared by both directions, and bending round 2 corners.
Everything was good about it and the staff excellent. I thought the breakfast could have had a little more thought into the hot dishes - rather production cooking
The room was very large, with lots of space, and the extended balcony was magnificent, with wonderful views of the town wall. The bathroom was huge! No BBC World News.
Abt 300metres from metro not 100 Din like the breakfast, too boring but for that price cannot really complain
Fin beliggenhed, relativt stille område.
beliggenheden og hygiejnen. Der er intet jeg ikke synes, om alt var perfekt, kun synes jeg at morgenmaden kunne starte mindst en halv time før, da mange flyafgange starter meget tidligt.
Dejligt med swimmingpool, fin morgenmad med brød/winerbrød/morgenmadsprodukter/te/kaffe etc., døgnåben reception, safety-skab på værelset, rengøring af værelset hver dag. Kun to elevatorer - lidt langsommeligt om morgenen, ca. en halv times gågang fra centrum (men to metro stationer tæt på).
Good quality rooms and service. Location is four metro stops from the centre but metro station close by. The hot food served at breakfast could have been warmer.
this is a highly overrated 3 syar hotel with poor design and tasteless decoration. uncomfortable beds. 5 stars is a rip off
Nice room and excellent breakfast buffet included in the room charge.
room service, facilities, quiet bed springs were noisy
The best breakfast that I have had at Europe. The room was very nice. It was near to the subway and near to the El Corte Inglés. I didn't like the fact that I needed to pay € 5,00 more to order anything from the room, when the restaurant closes at 22:30 and the bar (to order food) closes at 23:15.
Rooms were ok, silent(except for work nearby) spacious enough. Lifts were slow to arrive, access to the stairway should be allowed (little need for a lift when your room is on 2nd floor) Breakfast was excellent, buffet had good choice. Restaurant was a bit disappointing
Location is very good, central but quiet. Hotel is new (4 years) and installations are excellent. Breakfast is very good. People are very kind.
They recommended us a restaurant with wanderful wiews of Lisboa, Graça. Please don't send more customers to this restaurant, very bad reputation for the hotel.
value for money nice staff good comfort older hotel
Breakfast was excellent
Fin og venlig betjening. Dejligt værelse uden larm og med behagelig temperatur. Fin morgenbuffet.
God placering ved metro samt fine, rummelige familieværelser. Meget serviceorienteret personale. Godt med parkeringsmulighed I garage ved hotellet. Vi fik anbefalet et dårligt fado sted af hotellets reception, tror de er på provision der! Tag ikke det sted de anbefaler I nærheden af hotellet fremfor I de mere originale fado områder I den gamle bydel.
Det ville være dejligt hvis der blev serveret frisk frugt om morgenen i stedet for de syltede!
God beliggenhed lige ved metro, og tæt på lufthavn. Meget praktisk med parkeringskælder. Venlig og hjælpsom personale.
Venligt og behjælpsomt personale, specielt receptionen. OK morgenmadsbuffet
Meget venligt personale, god morgenmad, udsigt
comfort og topkvalitet pris for morgenmad alt for høj og for hårde madrasser
Godt stort værelse med alle faciliteter, venligt personale og god morgen buffet. Adgang til spa/swimmingpool bør være inkluderet i prisen