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confort of the room
Bathroom small and uncomfortable and needs to be redesign
Location & service are really good! They gave me a present at my birthday surprisingly.
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
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Location, staff support, comfort, friendliness
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
The Location which central to tourist sites + the cleanliness of the room
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Hotel staff are ok, but need more english speaking staff if possible Location, location
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
Availability of hamman and sauna for the guest as well as gym
The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
The laocation to the stores To far away from the lifts and services, a mouse where food was being served.
I liked very much the luxury of the rooms and of course the perfect location in the heart of paris. the best cafes and food. and the very welcoming and helpful staff. Not at all.
It is a very luxurious and well located hotel Most of the staff is very inpolite! We could not check in on time, one of our rooms was ready only 1 hour after correct check in time and the other one 4 hours later. In the meantime, no forecast was given and a lot of other guests were able to check in.
It is a beautiful hotel and very luxurious. no.
I liked the location that provides easy access to the most important business, banking, touristic and shopping places. I would prefer to stay in modern hotel with new design and young profile, and in particular I need to have free access to the internet. This service is not a privilege these days ans all hotels provide it free.
Very central to major shopping centres.the staff are very cordial and helpful Very slow restaurant services,we had to wait almost one hour before our meal came that was in the main restaurant in the evening.i would not recomend guests to eat at the hotel.the food is expensive and not up to standard.would recomend the hotel except for the food
I was very disappointed because of the air condition, I was keep telling the hotel everyday and every hour during my stay to fix the air condition but they did nothing and keep saying we cannot do anything more, the room was hot and couldn't stay comfort or sleep!
The location was excellent. Can access to most of touristic place, including Marais, St. Germain des pres, etc. This is not only InterContinental Paris Le Grand, but...I think the room rate of hotels in Paris is way too high. I stayed in one of standard rooms and it was 395 euros...and the rack rate is 700 euros per night for the same room !
It was great and very luxury hotel the spa and restaurant was very nice
Excellent ubication, service and personnel attention exceeds expectations particularly the Concierge staff. Cafe de La Paix stills very good.
Alle var meget søde og behjælpelige. Havde kun en dårlig oplevelse. Fik oplyst den forkerte afgangsterminal af en af receptionisterne den sidste dog. Problemet var at pågældende talte meget dårligt engelsk. Man kunne med fordel anvende personale med bedre engelsk kundskaber.
Beliggenhed og badeværelse Manglende service, man kunne komme ind af døren uden at en eneste fra personalet sagde hej. De kiggede nærmest ikke på dig. gym hvor halvdelen af maskinerne ikke virkede alle 5 dage, til trods for at jeg klagede hver morgen. Jeg har boet på hoteller I New York, Tokyo og London til samme pris, eller under og hvor service, renhed, faciliteter var langt mere I top! Hoteller I Paris, har absolut et service problem.
Very friendly staff. Room was fine and clean, but nothing was extraordinary, so it was not worth the quite expensive price.
It's location near Gare st. Lazaire
Perfect location, small room, moderate cleanliness, price is acceptable Small room
location was excellent
Comfort, Location and helpfulness of staff. The hand held shower over the bath.
Good location, the room is clean but a little smaller; hotel staff is o.k.
Friendliness of staff Hotel is undergoing havy renovations: scaffolding in front of windows, hazard for unwanted visitors, impossibility to open a window, dust. Should have lowered the prices during this period. Single occupancy of double room: rooms are really very small considering price
Very good location, comfortable rooms.
It is in a good location, rooms are smallish but large for paris, ideal for a city break Not well sound insulated, could hear guests next door
The hotel is close to everything in the centre of Paris and there was no street noise. We would not have chosen the hotel if we knew that the ground floor was under construction. It will surely be nice in 2 - 3 months.
The location is excellent. The hotel is only a few steps away from shopping area like Galeries Lafayette and Printemps. Also metro stations are very close to the hotel. The cafe in front of the hotel is open until late hours. Hotel was very clean. I can recommend for couples and the tourists who are looking for quiet but want to be in the center of the city.
Perfect location with easy access to major shops, key attractions and sights. Convenient for Metro.
The hotel is quite centrally located. Quite neat and clean.
noisy and dirty
Location was good and rates reasonable for Paris.
The hotel has Got a fantastic location. We walked to All the main attractions and shopping destinations. If you reserve without breakfast you get the Best deal because there's a lot of cheap and good breakfast restaurants next to the hotel We asked for a non-smoking room and Got a room with a terrible smell og cigarette smoke. The hotel was full so we couldnt get another room. The bed was very small, probably romantic for a couple but a little too small for two friends.
Very helpful, efficient and professional, English-speaking staff. 24-hour reception. Decent sized, warm room with ensuite bathroom with a decent shower plus hairdryer and plenty of towels. Unbeatable price for the location. Nothing.
The staff was extremely helpful and accomodating. We arrived a couple hours before check-in and received a room right away. We were surprised later w/chocolates & champagne, as a 35th anniversary gift. They helped us to easily navigate the city, as well. I wish the closet could have been larger but I think the room & storage accomodations are standard for Paris.
Location, bed, staff they don't provide Shampoo, and 1 Soda at 8 Euros is Expensive
Location is superb! It's close to the Opera, which makes it possible for us girls to attend a nice show in the late evening without too much worry. The cozy room is clean, which meets my expectation of a W. I don't like, hate, the room design. the Cozy room has a very small and dark restroom (all walls are painted in black only with a very deem and small wall lamp). The shower room, although it's independent from the restroom, has a very cheap-looking floor.
Their 'whatever/whenever' service is legit, very friendly courteous staff, location is in the heart of everything, half block from the Opera metro. A little of 'The Fifth Element' in style made a couple things confusing or complex, took a while to figure out the rainforest shower, for example.
Location, courtesey Room too small, lack of free amenities in the room.
Loved the location. If you visit Paris, get a subway pass. They are efficient, on time but sometimes crowded. The W is near two different stops which makes it easy to get around Paris. The room was small and lacked some privacy for freshening up in the morning.
The W Paris Opera Team are all very focused on customer service. we felt at home the minute we got there. The hotel is impeccably clean, rooms are larger than I expected, and you cant beat the location
excellent view (opera garnier) & close to many hot places very small room
Location No place to put toiletries in the bathroom
good loaction great staff - room was a bit small but this is paris
Kind staffs, good location small room
Altid dejligt at komme frem, bliver mødt af venligt personale, der "kender" en.God afslappet international atmosfære Belysningen på værelserne trænger en opgradering.Morgenmad bør være incl i pris, da man når man taler med andre gæster der er på grupperejse både erfarer at de har en billigere pris samt morgenmad incl. Det er ok at de har billigere værelser som gruppe, men irriterende at man som forretningsrejsende skal betale for det andre har incl.
Hotellets atmosfære, venlighed hos personale, beliggende rigtigt godt for både metro og RER samt Rossy bus fra Ch. de Gaulle. I gaden er der 3 franske bistroer samt flere andre rest. Værelset "luksus" var glimrende, men belysningen var meget dårlig (lysstofrør). Desuden var der kun 1 siddestol i noget der vel egentligt er et dobbeltværelse
Det var godt, men vi blev lidt skuffede ved afrejsen. Vi havde ved ankomsten afleveret booking bekræftelsen, og havde derfor ikke den bekræftede pris. Vi betalte 30 Euro mere pr nat for værelsen, men vi har netop skrevet til hotellet og håber at få det refunderet - det bliver jo til en del når det er 5 nætter.
Godt "gammelt" hotel med fantastisk personale. Værelser lidt gamle, badefaciliteter forældede (badekar uden bruseniche). God morgenmad. Brusefaciliteter
Hotellets beliggenhed En ubeskrivelig lugt fra udluftningssystemet på badeværelset
Stikkontakter er anderledes i Frankrig og udvalg af mellemled ved reception var ikke nok. Derfor kunne jeg ikke bruge min laptop.
Værelset var rigtig fint og passer perfekt til en storbyferie. Det ligger meget centralt. Morgenmaden er dyr i forhold til hvad man får for pengene.
Typisk pariser hotel, slidt og ikke vedligeholdt.Rigtig god beliggenhed.