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O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
Location, nice atmosphere On the expensive side
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
Location and comfort.
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
it was next to the metro station
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Great atmosphere, helpful staff.
location & style
Room (Junior Suite) was well appointed and comfortable, with an impressive view of Paris from the balcony.
Concierge service was very good, reasonably quiet, bed comfortable, bar was nice, bath was clean room was very small, location just ok, very expensive (breakfast 27 euro, or about $40 each) bar drinks expensive, room very expensive for the size and quality
A luxe hotel with a friendly staff. We had a tidy deluxe-room with a balcony and a clean bathroom; there was a various, tastefull breakfast and the hotel has a nice and comfortable bar, lounge- and tearoom. Next to our room there was a compressor/aircondition machine which gave a noisy sound during the night. The air in the room was musty(although the room was very clean).
The location was excellent- close to shopping on the Ledt Bank and also convenient to the Louvre, D'Orsey, and transportation around the city. Also, the staff was very helpful,assisting us obtaining dinner reservations and in helping us with language issues, etc..
This is a modern, clean, comfortable hotel in a prime location in St. Germain, near the Musee d'Orsay, an upscale area with good restaurants nearby . It is not a particularly tourist-oriented neighborhood and many shops were closed for August vacation. However a Metro stop one block from the hotel provides convenient access to other arrondisements and neighborhoods. The concierge desk was most helpful in making restaurant reservations, arranging a taxi to the airport, and answering questions. The room, though fairly small (this is Paris!), was comfortable and had many convenience features.
The staff were all fabulously helpful.
Staff was courteous, rooms were clean, location was great, restaurant/ bar in lobby great. I didn't like that I had to buy an adapter. Most hotels lend them and have it in the rooms. I'm staying in London now and there is an adapter for free. I didn't like that there was a charge for hi speed internet. Low speed was free but u had to pay for high speed, seems silly.
Ideal base for visiting Paris. The only complaint i have it that at the present time there is a lot of building work and road works outside the hotel - which did not detract from the hotel but as i was at the front of the hotel it was noisy early in the morning.
the bed was so comfortable and the room was very nice. No enough space for the luggage or in room dinning.
The hotel is marvelous...great location on the Left Bank, close to Musee Orsey. The restaurant attached to the hotel, L'Atelier is world class and a must visit! We will return to this property the next time we are in Paris no
All the oeople at the hotel were friendly and helpful. I highly recommend the hotel both for service and location.
Location was great - lots of shopping and we walked all over Paris from the hotel to visit galleries and the Montparnasse tower for the best view of the city. Quite noisy from building site and road opposite our 3rd floor room. We couldn't make the air con cool our room and did mention this to reception but they didn't seem to do anything.
Good Location A bit pricey for what you get. Although a few of the hotel staff were very nice and helpful, for the most part they were not. Trying to get a cab at 5am was not fun
Very quiet for the centre of the city yet very close to restaurants, cafes, gardens, culture, metro etc. Large windows that opened onto old buildings and a courtyard and all we could hear was singing from the nearby church The staff were very helpful and welcoming. Room was a bit small and the door was very difficult to unlock!
It was fine, just what we wanted. the lift is too small, but I appreciate the diffficulties of placing a new lift into a protected structure
great location. Great rooms. Unbeatable comfort.
Excellent front desk staff, also in the bar/restaurant although service there a bit on the slow side. Rooms well designed but like most Paris hotels a bit on the 'compact' side. See above - not much room in the room, although for a two night stopover perfectly acceptable. Great bathroom - unusually good Parisian plumbing!
Central friendly staff Food poor value for money meal at night expensive and not particuarly good
Staff; location price was much higher than suggested
Reception. The shower water escapes and floods the bathroom floor.
smukt og Æstetiskt, meget god beliggenhed til et storby-ophold i Paris. Dejligt med de små gader i nær omegn Gulvtæpperne er ved at være slidte og nussede
Hotellet er perfekt beliggende hvis man ønsker at se Louvre og l'Orangeriet. Og i dejlighed nærhed til den mere 'dyre' forretningsbydel. At vi traf Woody Allen bekræfter kun dette.
Beliggenheden var perfekt og adgangen til hotellet var god. sikkerheden syntes også at være god. Receptionspersonalet var rimelig imødekommende da vi kom; mens personalet i baren og ved morgenmads serveringen var negativt og surt. Værelset var ikke som forventet/lovet, mørkt og lavt til loftet. Alt i alt mærkede jeg en negativ/kedelig atmosfære på hele hotellet.
Hotellets belligenhed er god og kompenserer delvis for at værelserne er slidte og spartansk indrettet. Hotellet er slidt og spartansk indrettet. Værelserne ligner ikke de værelser der kan ses på hotellets hjemmeside. Sengene er for korte.
beliggenheden Noget ældre hotel end forventet efter beskrivelsen på nettet
Very friendly staff especially the evening that we arrived. All spoke very good english and were very helpful and very friendly with my children Unfortunately there was no hot water in our apartment and the shower door had come off its hinges, which was not immediately apparent on our arrival. However, the staff resolved this by giving us access to the bathroom in the room next door. Not ideal but it worked out for us
Location was wonderful- right next to Louvre and Tuileries. Comfortable walking distance to all attractions. Front desk manager was quite rude and unobliging.
Location to major tourist sites very good Free internet access spacious room Poor reception area ,lack of assistance on arrival,room furniture in poor conditionlack of cleaning to room ie not vacumned & dirty glasses not replaced or cleaned
The location overlooking the Tuilleries on Rue de Rivoli was excellent. The lounge was cosy. The person handling the Reception much of the time was consistently unpleasant, unhelpful and almost rude. One person handling the luggage would not reply or confirm that the Hotel would keep the luggage for sometime after check out.
Location - near the Louvre and short walk to the Arch de Triumph. Outside view from our room was to an interior courtyard - no view.
Location, location, location.
During the daytime it was good to be so central to major sightseeing areas. At night we felt a bit more isolated, with many of the shops etc closed.
The hotel is located central to many things to do in Paris. The building is quaint and pretty. It was warm weather for October and we were told there is no A.C. and no fans. The staff at the desk was unfriendly the maids and bellman helpful and friendly. Our room was extremely hot and located on floor one so if you opened the window for air you had the option of car exhaust, very noisey traffic or a pigeon joining you. I was confined in this room on 2nd day of trip with a broken pelvis from a fall on the sidewalk in Paris.I was very glad to be able to leave this very uncomfortable room and bathroom that smelled like a urinal. Despite many concerned calls from my husband to make arrangements for a car to take us to airport, the evening before no one knew anything about it and was irrated at our inquiries.
Location fantastic Would have been nice to have a bar in the hotel
Hotel Brighton is extremely elegant and stylish. It is the ultimate address for a short, comfortable and realistically priced stay in Paris.
Staff is very friendly. Balcony, large soaking tub, small refrigerator in room. Clean, updated rooms. Spa, room service, massage offered- spa can be reserved free of charge. Convenient cafe off of lobby that offers an inexpensive, simple breakfast and drinks. Room smelled like smoke even though the hotel is non-smoking. Although the spa looks beautiful, it was heavily chlorinated and burned both of our eyes really badly- we couldn't even stay in the entire hour and didn't reserve another evening like we had planned.
The hotel is conveniently located near the Louvre with ready acccess to tour excursion buses and within walking distance of key toursit sites.
hotel location, staff behaviour
Great location, clean rooms , very polite staff. The room and the furniture could use a bit of renovation
The place was very clean and cosy, we have really been surprised by the quality of the service. Location is perferct for a city trip
The location is fabulous right next to the Louvre, Eiffel tower, and the latin quarter as well as plenty of high end shopping areas. the lift is a bit small and breakfast was a little pricey but with so many cafes and restaurants around that was not really an issue
Location was superb. Room was large by Paris standards. Staff were very friendly. Breakfast was a little boring and quite expensive.
We stayed in a room on the 6th floor which was (by Paris standards) rather big. The bed (double) could have been bigger. Location of the hotel is really superbe as it is situated within walking distance of Le Louvre and Place de la Concorde. Underground parking nearby (Parking "Les Pyramides"). Very friendly staff !
The location was great--right near the Jardin de Tuilerie and with easy access to a boulangerie, a coffee shop, a grocery store, the metro, and parking. Did not particularly like dealing with one of the three desk clerks encountered.
The location was excellent and the room was very nice. We liked the balcony and laarge bathroom. Staff was quite helpful. breakfast not very good for the cost.
Location and friendly staff
Hotel Normandy er et 4-stjernet hotel, som ikke kan leve op til de 4 stjerner. Der er mange ansatte på hotellet, men det virker ikke, som om de helt ved, hvad de skal lave. Værelset viste tydelige tegn på, at hotellet er ved at forfalde. Fliser var faldet af badevkarret, toilettet kunne ikke trække ud, og døren til badeværelset kunne ikke lukkes. Selv om jeg i bestillingen på engelsk havde gjort opmærksom på, at der skulle være 2 enkeltsenge, var der alligevel redt op til en dobbeltseng på værelset. En ny opredning til 2 enkeltsenge skete dog hurtigt.
Vi fik en rigtig god modtagelse - og dejligt værelse - vi var sammen med et andet hold fra DK og vi mødte andre gæster som var så meget utilfredse med opholdet - så dem ser Normandy Hotel aldrig igen.Vi så de værelser som de blev præsenteret for - det var virkelig under al kritrik.Gæsterne måtte flytte værelser flere gange (op til 5 gange) og et hold havde intet valg udover at finde et andet hotel Hotellet er 4 stjernet - det er umuligt at få øje på.Vi oplevede at blive lovet morgenmad inden vi skulle køre til DK (som vi jo allerede havde betalt), men da vi nåede til den sidste aften fik vi den besked at det ikke kunne lade sig gøre - det endte godt for en venlig portier gav os noget med på turen. For os en perfekt afslutning på opholdet. Han afleverede det ind af vinduet på bilen da vi kør
Meget imødekommende personale, da vi pga. gadestøj havde behov for andet værelse. Vi fik et bedre værelse til samme fornuftige (sæson-)pris. Charmerende gammelt luksushotel, - med enkelte behov for standard-forbedringer som fx støjisolerende vinduer.
Godt ophold - virker lidt nedslidt. Specielt badeværelset ! Men rent og pænt. God central beliggenhed.