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The staff however were courteous and helpful. I am Asian and the manager was not welcoming and in fact she argued with me. The room was really small and I do not think I got value for the money I paid for a 4-star hotel. The lobby was shabby, dark and not presentable. I will not recommend this hotel.
The location of the hotel The size of the room
Good service in Redisson chain style, everything was on the level Main feature is old style, which is not always good. Old floors, etc. But tastes differ
very kind and helpful staff, fascinating buidling in a very nice district Internet did not work, television did not work, room was pretty small, hotel in need of a good overall revamp, slightly decaying and withou the services of a 4 star hotel... definitively average 3 star and overpriced
The hotel is so charming and the staff so nice, I really enjoyed to stay their
Very nice and helpful staff. Beautiful classic Parisian style boutique hotel. Excactly what we were looking for for a romantic long weekend in Paris. Highly recommended. The toilet was in a separate room which was extremely small.. However, this is just a minor observation.
Beautiful hotel and wonderful helpful staff
i like the staff, escpecially the girl on the morning shift, she is nice an extremely helpful. indeed, all the staffs there are very helpfual and pleasant. the room is a bit small as well as the bathroom in compare to the money i pay.
Beliggenhed er god, i forhold til offentlig transport og Eiffel tårnet. Værelse for lille, bad for småt, ingen roomservice med mad. Pletter på gulvtæppet. For dyrt i forhold til værdien af værelset.
Taglejligheden var super god, dog burde det fremgå at udsigten til Eiffeltårnet (kun) var fra køkken og gang! Lejligheden var fin, men lidt gammelgags - et lævn fra 60'
Var kun meget kort tid på hotellet, men har ingen dårlige oplevelser. Alt var i orden og personalet venligt og imødekommende. Nej, da opholdet var så kort (lørdag middag til søndag morgen).
Good air con. Pleasant staff. Good location
The location of the hotel is a very good thing. The room service is very poor
Location and pleasant staff Badly designed shower; no coffee making equipment; pillows too large and uncomfortable; insufficient covers on bed
Very good location. Very overrated based on reviews. The hotel has an odd smell, beds are hard, rooms are smaller than advertised and staff was fighting with clients when I arrived. Any more questions?
Helpful staff and very central for sites and shopping. Good for a break not for a long stay. Everything was as expected but we have stayed before.
room was very clean and very comfortable. was also in the centre of everything breakfast was expensive
Nice room and bathroom. Convenient location. Quiet spot in a noisy city. Poor advice on restaurants from night staff who seemed intent on pushing one particular one that he knew the owner
I didn't like the behaviour one reception clerk - man, he was unwilling, arrogant and nervous.
Friendliness of staff There is no retaurant only a breakfast room and no coffee making facilities in the room.
First visit to Paris - however, have stayed in many hotels all over europe (through work) and this is amongst the best. leaving
The location is very good The room was too warm, and there was noise from neighboring rooms or apartments
I chose this hotel because of its location, and it has Internet connection. The location was realy great, 100 meter from the Trecadero square and the metro, comfortable and soft of quite area. The very bad problem I had was the Internet connection, I stayed there for 10 days, and I was promised the connection issue will be solved many times, but almost never worked, it was very bad since I really needed the internet during my stay to follow up on ongoing projects that needed my daily attention. The receptionists tried to help, the manager did not bother to call for an apology, although my repeated complains about this issue.
Location Not what I expected. Hotel claims to be a 4 star but, It's no better then any 3 star in Paris.
staff OK Internet acces was a real mess, almost never operational and when operational very very bad connexion. Some lights were not operationnal in the room, bathroom products low quality
small, room was not clean, bed was not comfortable. too expensive.
Great view of Eiffel Tower.
good location and friendly receptionists
good location, size of the room is ok, hotel staff is helpful internet connection, even at the lobby, is always and very problematic, when you ask for a taxi, ask for a public one as they get you a private taxi with much higher rates
location low level of room service even after asking specific things like soap or bath robe to the reception had to ask again in order to get it...but in any case the room wasn't prepared as it should have been.No parking arrangement at the hotel and no public parking in the area. I was sent to a parking that is not publically opened so had to end up looking for a room to park in the streets. Hotel should have better knowledge to guide its guests.
Det hjælpsomme personale, især natportieren - som tog 12 timers vagter og var klar med hjælp, når man bad om det. Måske skulle man tydeligt skrive i sit velkomst materiale at Roomservice kommer udefra og kan op til 1 time at nå frem. Også burde man have mere vandtryk så der kunne komme vand ud af bruseren.
Vi var meget glad for at opholde os på Floride-Etoile. Hotelpersonale var meget høflige, venlige og hjælpsomme. Beliggenheden var perfekt, hotellet lå tæt på Eiffeltårn,Triumfbuen og Champs-Élysées. Morgenmadsbuffeten var rigtig god. Vi kan varmt anbefale dette hotel.
Beliggenheden var perfekt, vores formål var Paris Marathon, så gå afstand til det hele i et lækkert område var skønt. Sengen var en smule slidt.
Meget venligt og hjælpsomt personale , en god atmosfære , beliggenheden passer godt til en storbyferie. At man presser en dobbeltseng ind på et enkelt værelse og kalder det for et dobbelt værelse.
Tæt på eiffeltårnet og tæt på triumfbuen. God morgenmad. hotelpersonalet var imødekommende og talte pænt engelsk!!
Det rene og lyse værelse, den venlige og hjælpsomme betjening. Hotellets centrale beliggende den lille brusekabine
Meget venligt og imødekommende personale, som kunne tale et rimeligt engelsk. Meget god placering i dejligt kvarter i Paris tæt på Eiffeltårnet og Triumfbuen. dobbeltsengen var ikke særlig behagelig, meget blød falder sammen på midten.
Det var generelt rigtig godt, værelset var forholdsvis stort, hyggeligt og rent. Personalet venlige og der var god service. Hotellet har en god belliggenhed, midt imellem triumfbuen og eiffeltårnet.
Venligt personale Tag billederne af væggen, som man kan sidde op ad væggen i sengen
Beliggenheden Ja, de skal lade være med at bruge så meget klorin (Eau de Javel) i deres rengøring, og så skal de holde op med at bruge så meget duftfrisker, det lugter syntetisk.
Lille hyggeligt hotel vi har besøg adskillige gange gennem flere generationer. Super beliggenhed. 5 min gåafstand fra Eiffeltårnet og meget uforstyrret beliggenhed med 2 min til nærmeste Metrostation. Venlig betjening og adgang til internet. Nej
Godt ophold, men meget larm på hotellet. Go service
Et meget venlig og hjælpsom personale, som husker ens navn fra gang til gang. Det oplever man ikke så ofte. Det ville være rart med en lille kaffekoger på værelset, som efterhånden mange - også lavpris hoteller - har.
Location was great. Front desk staff were very helpful, even if the night receptionist was a bit groggy when we woke up early for our taxi to the airport. Room was so small that 2 people getting ready at the same time was nearly impossible. Nowhere to lay out the suitcases if you wanted to open the doors. Cleaning staff were inconsistent: one day we got all new towels, the next, only 1 bath and 1 hand towel. Not horrible, but still had to head to the front desk for a towel. I won't stay here again. The location wasn't worth the cramped space.
Excellent Location. Early housekeeping.
Location for sightseeing good but restaurants in the area were overpriced with badly cooked food and poor selection. Staff were helpful particularly Florent who was most helpful with planning our itinerary each day. Our room and beds was far too small for two elderly people, air conditioning did not seem to be very effective, tea and coffee facilities were not supplied, I had to request them twice and supplies were never replaced while we were there.
The location is excellent. You are a few steps from the metro and there is easy access to all the tourist locations. You have a view of the Eiffel tower from your window. The staff are friendly and very helpful. Towels were dirty so you have to check before using them. When we arrived the previous occupants left a lot of stuff in the ref which were starting to go bad. It made a foul smell in the room. The blankets in the upper cabinet have been used so we didn't dare use them.
Good Location, helpful reception (offered me baby cot free of cost)
Staff, location, and service provided. The staff were extremely helpful when we needed to extend out stay to wait for lost luggage. The hotel was booked solid but the staff went on-line and assisted us in arranging the add'l days we needed at another hotel. Also, we liked the little fridges in the room...good for our baby's milk. The rooms were kind of small
Location was perfect for my business meetings
Great location, very clean and good standard of the hotel. nothing
Great location, good staff (especialy if you take the time to have a chat to them.
Excellent condition None
location, location, location. And although the rooms are Paris-sized, they are very well laid out, making a lot more space for our stuff that an ordinary hotel room. Separate closet space for each of us.
The staff were very friendly and made me feel very welcome. I was there partly on business and could just about walk everywhere I needed to be. The hotel is in a great area, not too noisy but quite close to all main attractions. There is a wonderful hairdresser just around the corner and lots of good bistros. I would happily stay again. Just something small: No do not disturb notices to hang on the door.
The hotel staff is incredible. They're very warm and friendly, always helpful, always mindful of every guest's needs. Extra effort always to serve early breakfast, help out with directions and booking of excursions, and provide wi-fi service.
Location not noisy
I liked that the hotel is calm and in a good location I can't control the temprature of the room the air condation at the room I think is central control and you can't change the degree from the room
Good location Tiny rooms
The staff were friendly, knowledgeable, and accomodating. The room was comfortable, spacious, and spotlessly clean. The hotel is also located in an area easily accessible to many shops, restaurants, sites of interest, and easy access to a few different Metro stations. I have no complaints at all.
Good location, very clean. The hotel was partly under construction which courses noise. Room service was good but too early, so I couldn't get much sleep course of the thin walls.
Cleaningness of the toilet/shower-room and location Room a bit small
Friendly staff and excellent location. Nice and clean room.
The staff was amazing. Very helpful with everything. They also spoke English.