superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
Location, staff support, comfort, friendliness
Hotel staff are ok, but need more english speaking staff if possible Location, location
Location & service are really good! They gave me a present at my birthday surprisingly.
confort of the room
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
The Location which central to tourist sites + the cleanliness of the room
Bathroom small and uncomfortable and needs to be redesign
Please write at least 15 words
Location No place to put toiletries in the bathroom
Location, courtesey Room too small, lack of free amenities in the room.
Location is superb! It's close to the Opera, which makes it possible for us girls to attend a nice show in the late evening without too much worry. The cozy room is clean, which meets my expectation of a W. I don't like, hate, the room design. the Cozy room has a very small and dark restroom (all walls are painted in black only with a very deem and small wall lamp). The shower room, although it's independent from the restroom, has a very cheap-looking floor.
excellent view (opera garnier) & close to many hot places very small room
The W Paris Opera Team are all very focused on customer service. we felt at home the minute we got there. The hotel is impeccably clean, rooms are larger than I expected, and you cant beat the location
Kind staffs, good location small room
Location, bed, staff they don't provide Shampoo, and 1 Soda at 8 Euros is Expensive
The staff was extremely helpful and accomodating. We arrived a couple hours before check-in and received a room right away. We were surprised later w/chocolates & champagne, as a 35th anniversary gift. They helped us to easily navigate the city, as well. I wish the closet could have been larger but I think the room & storage accomodations are standard for Paris.
good loaction great staff - room was a bit small but this is paris
Loved the location. If you visit Paris, get a subway pass. They are efficient, on time but sometimes crowded. The W is near two different stops which makes it easy to get around Paris. The room was small and lacked some privacy for freshening up in the morning.
Their 'whatever/whenever' service is legit, very friendly courteous staff, location is in the heart of everything, half block from the Opera metro. A little of 'The Fifth Element' in style made a couple things confusing or complex, took a while to figure out the rainforest shower, for example.
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
The location is fantastic, and the service is 5 stars. The rooms are too small
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
The massage I had was one of the best in my life...
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
overnight befoe travelling on no
Very nice Hotel, the service was very good too.
the bathroom was excellent then room was on the small side
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
Availability of hamman and sauna for the guest as well as gym
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
It was a very pleasant accommodation! Near Madelaine Place, in the middle of Paris, at 5 minutes of metro station and Tour Open station and Lafayette Galleries, in the same time in a very quiet location. Very good communication with hotel staff. Internet problems only in last day, but no one is perfect.
Great location, friendly staff
The staff are very friendly and helpful,the rooms are clean spacious,and the location is excellent .It's not my first time to this hotel and I think I will always stay in it when I visit Paris
Large room, excellent location, attentive staff. Nice bar and restaurant. The air was out and incredibly hot. It made for bad sleep. There were no apology for this or room discount. There should have been a room discount. The bathtub had mold. The concierge booked the taxi for Centre George Pompidou but neglected to tell me the museum was closed on Tuesdays, so I wasted a precious morning.
Very good Hotel and excellent staff, I will go direct to this Hotel for my next trip to Paris.
I was very happy with our stay at Hotel Bedford in Paris. The location was great and within walking distance to the Louvre as well as the Madeleine metro station. There is also a wonderful boulangerie & italian restaurant on the corner. We stayed in an apartment which was the perfect size for the 3 of us. The only thing that would have made it better would have been newer cleaner carpeting as ours was stained in several places. Also they have free wifi but will only give you 2 passcodes. My husband and I each had an ipad and our 20 year old daughter had her computer so one of us had to log off so that the other 2 could use the passwords. Other then that we really enjoyed our stay and the staff there is very nice and extremely helpful with metro directions, car service and anything else you might need.
The design and architecture is superb. The location made it very conveinant to visit shopping malls and historic locations . No we do not have anything to complain about.
the reception/staff and the internet facilities were good. the room was fairly disappointing as there were no tea or coffee facilities in the room! It was very basic for the price we payed. Having said all that the room was very clean. the reception and restaurant looked very grand! rather it had been the other way round!
Gorgeous room and excellent location.
nice service, good location small room and expensive.
Excellent location - friendly and helpful staff - nice breakfast Only having WiFi available in one small public area of hotel - being unable to connect to Vodafone home connection from room - appeared to be blocked!
Location, location , location. And expresso machine in the room. My room 206 has lots of noise from the pipe drain. I can hear water sound fushing Down the pipe when I am sleeping. It was loud. I took it as part of the authetic Parisian apartment experience hence I stayed 3 nights without changing room.
Hotel Recept was friendly, fast with minimum fuss. It is actually very well located next to Magdelene Stn, and within walking distance to Concorde and Louvre. The road name should be reflected on the map, or the nearest train station indicated.The internet access was out but at least the staff bother to rectify it.
the location Upon arrival we were told the air conditiooning in our room did not work. When we asked the staff about it they told us that the AC was out in the whole hotel, although the rest of the hotel was obviously cooler than if there had been no AC throughout. Also the second morning of our stay we lost all our plumbing and had to wash up using bottled water and had no toilet facilities.
location hair-dryer, paid internet access
We loved the location of Newhotel Roblin. Place de la Madeleine is one of my favorite neighborhoods. The room we had was exceptionally small and cramped along with the bathroom.
Excellent location. We were upgraded to superior room. Friendly staff. Expensive
Good value for money (at the reduced rate, even though all the little things in the room are extra!). Good size room, Quiet room when chosen the one off the street. Great location by Madelaine, good car park next door, No shower curtain. The drain in the bathtub plugged. Only one person at the reception at the time of check-out, dealing with concierge function as well.
Great location. Noisy attimes.
Great location minutes to best shopping.. Hermes toiletries. Great staff
We stayed in a nice suite. Ample space for a family with two children.
Location, cleanliness, modern, friendly and helpful staff, windows open to courtyard, None
Clean, nice staff, looks new. A little bit far away from the sena river. Locatin has everything, shopping, restaurants but's a little far away from the main landmarks
In principle everything, But the shower was owsom, well done. The hotel is new. The staff is very helpfull and friendly and service minded. The a/c in blowing in the face when sleeping maybe you could correct this or redirect the flow of air.
Very nice hotel, very friendly staff.Cozy and good designed.
Staff was very friendly and very helpful.
Free wifi Bar shut too early
unique in its decor, great location fro sightseeing and shopping and staff were very helpful and freindly we were in room 101 and we could hear the lift during the night. Corridors too dark
Very convenient location. Very quiet. Very small feel. Friendly helpful staff. Only complaint is the shower wall needs to be a foot longer to keep water from escaping onto the bathroom floor. Pretty minor gripe in an otherwise excellent experience.
The room was very comfortable and very pretty
The way the hotel was decorated..that everything was brand new...that the beds were very confortable.. the shower had no door ....that if you used the pc in the lobby it was 8 euros for 30 minutes
Comfortable room in very central situation. Modern and rather fancy bathroom. The new and expensive looking interior of the hotel is somewhat reminiscent of a 1970's disco.
It has a very good location, very close to Gare Saint Lazare. It is very comfortable, very well designed, close to amenities.. I would go there again. They should have sleepers in the room.
Very central to major shopping centres.the staff are very cordial and helpful Very slow restaurant services,we had to wait almost one hour before our meal came that was in the main restaurant in the evening.i would not recomend guests to eat at the hotel.the food is expensive and not up to standard.would recomend the hotel except for the food
The bathroom was noisy from the fan
It is a very luxurious and well located hotel Most of the staff is very inpolite! We could not check in on time, one of our rooms was ready only 1 hour after correct check in time and the other one 4 hours later. In the meantime, no forecast was given and a lot of other guests were able to check in.
The location was excellent. Can access to most of touristic place, including Marais, St. Germain des pres, etc. This is not only InterContinental Paris Le Grand, but...I think the room rate of hotels in Paris is way too high. I stayed in one of standard rooms and it was 395 euros...and the rack rate is 700 euros per night for the same room !
I liked the location that provides easy access to the most important business, banking, touristic and shopping places. I would prefer to stay in modern hotel with new design and young profile, and in particular I need to have free access to the internet. This service is not a privilege these days ans all hotels provide it free.
I was very disappointed because of the air condition, I was keep telling the hotel everyday and every hour during my stay to fix the air condition but they did nothing and keep saying we cannot do anything more, the room was hot and couldn't stay comfort or sleep!
Excellent ubication, service and personnel attention exceeds expectations particularly the Concierge staff. Cafe de La Paix stills very good.
I liked very much the luxury of the rooms and of course the perfect location in the heart of paris. the best cafes and food. and the very welcoming and helpful staff. Not at all.
It was great and very luxury hotel the spa and restaurant was very nice
The laocation to the stores To far away from the lifts and services, a mouse where food was being served.
It is a beautiful hotel and very luxurious. no.
The location just off the main Rue Opera was terrific - very quiet as it was off the main street, but close to the best shopping and attractions in Paris. Hotel was in a very safe area, room was very nice and staff was outstanding. No.
Friendly and helpful staff. Excellent location. Tea/Coffee facilities in room would be appreciated.
Staff exceptionally professional and helpful, excellent location, 2 min walk from place de l'opera, nice interior design rooms too small, first night room was too noisy overlooking a side street, second night moved to a room overlooking a courtyard which turned out to be overlooking a wall. no drawers in the second room, and bad quality hangers that kept falling. I wonder if it is hotel(s) policy to give the worst rooms to bookings made through websites like booking.com. was very envious when i peeked into rooms (while they were made up by housekeeping) overlooking the main entrance
Staff was exceptional from check in to room service to the nice man in the lobby that offered me an umbrella for a rainy day. Clean nice room with very nice bathroom, nice deep tub, hot strong shower, bright and stylish. Location was the best, quiet street minutes from restaurants, shops, metro in Opera district. Daughter and I had a great time and will definitely return. Nothing
Staff quickily helped me with a computer issue I had.
Liked everything about the hotel. Staff were helpful and polite, its situation is great and love it. Will definitely stay there again.
Great location (5 min from Opera and Lafayette). Friendly staff.
good staff, room is a decent size for a city center (Paris), good quality of bed and bathroom, good location sometimes a bit noisy outside
The hotel is ideally located in the heart of Paris and great for access to many of the major attractions in the city either on foot or by Metro. (Opera Metro station is only a few minutes walk away.) The hotel's staff were friendly, polite and extremely helpful. Our room was quiet and well insulated from external noise. We thoroughly enjoyed our stay at the hotel and would certainly stay here again !
Very good location. Very close to the center but still very quite. Small but comfortable room. Good breakfast. Helpful staff.
The proximity of key central Paris attractions, particularly if one doesn't want to drive. Bathroom nicely renovated, and spotless. For both my wife and I the included breakfast was more than adequate. Although not unusual for Paris hotels, the rooms are fairly small.
Hotellets beliggenhed midt i centrum - vi var uden at spørge blevet upgradet til et kæmpe værelse Nej
Belligenheden var superb. - det er et dyrt område, men hvis man er interesseret i restaurant, byliv og shopping er det ideelt. Metroen ligger tæt på, hvis man vil besøge de andre områder i Paris. Ved ankomst; En skuffelse. Jeg havde regnet med en lækker og indbydene lobby. Det var er det ikke, det var en grund til jeg valgte hotellet ville surprise min kæreste med et lækkert hotel. Kan ikke helt forstå hvordan de kan have 4 stjerner... ventede 2 timer på roomservice!
Beliggnheden var helt i top i forhold til shopping og personalet var meget venligt og imødekommende med løsning af både større og mindre spørgsmål/anmodninger - pæne værelser med gode senge morgenmadsrummet var alt for småt
Sengene er fantastiske at sove i og værelset var pænt og rent. Morgenmad på værelset kom til den aftalte tid og maden var frisk. Morgenmadsrestauranten er mikro lille og man sidder ryg mod ryg, hvis der altså er plads.
Pænt hotel med dejlig atmosfære, men samtidigt meget proffesionelt drevet.
there was lots of tv channels, of course most of them in french but there were also many in german, italian and arabic... unfortunately, there was only one channel in english and that was CNN....
Det var fint Det ville være godt hvis personalet kunne tale lidt bedre engelsk
behagelig æstetisk og afslappende ophold nej!!
Le Mathurin ligger helt fantastisk i forhold til alle de store og små seværdigheder og butiksgader. Hotellet er meget stille, og smukt og hyggeligt indrettet. Værelset var lækkert, men småt. Det er svært at forestille sig en normalpris på 400 euro (2978 kr. i skrivende stund) pr. overnatning, for de få m2. Vi bookede dog til en dagspris på 183 euro, hvilket var mere rimeligt ; )