the location is exellent very different from last years both for the level af rooms and for the services
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
service is good and the bathrrom is good.
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
Location reddiculous price of their continental breakfast of 30 Euro
The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
location is perfect... rooms are very comfortable...
location the classic room.
position room is small
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
The level of service of the Hilton Chain and its luxury
Service was excellent, and the Purple Bar was Fantastic.
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
The location is very strategic, not far from the heart of the city. The parking area in front of the hotel is too crowded
The location, one block away from champs-elysee. Room was very small (single) the furniture and linens looked weathered. The bed was very uncomfortable. This is a new hotel on your listings so I didnt have a review to reference
Cosy, well-designed hotel, centrally located for easy walking access to the heart of Paris. Rooms are on the small side, but very well planned and feel comfortable. Staff is very friendly and helpful. For the price of the room, you would expect breakfast to be included and the internet is rather slow, which when you're traveling for business, is not great.
It was a lovely hotel with really nice and helpful staff. I will not hesistate to re-book on my return to Paris for either pleasure or business
the staff very friendly and helpful
Everything is good but the rooms are sooo small ;). N.
the staff is very friendly room cleaness was not to the standard
I really recomend this hotel as it was very convienet and very close to everything
Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.
Overal was good. Room service selection was limited in choices. I Bar only have French Menue and no English. No English Channel on TV only CNN. Mentioned above
Severly understaffed and any service requested takes quite a while. Rooms were not cleaned on on time, until we requested specifically to clean them in the evening. Turndown service was done on 1 day of 4. Used glasses from the minibar were not replaced for 3 days. Waited 1 hour for check-in after arriving at 4pm on a Friday. etc.
Hospitality of hoel staff At 29 euros per person, breakfast is quite expensive.
airconditioning was not very effective despite my changing the room.
The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.
The rooms are great as are the staff.
The location is just fantastic - the hotel is located in 2 minutes walk from the Arc de Triomphe and Champs Elysees, with nice shops and restaurants all around! Hotel staff is nice. Breakfast was very nice with a good variety, a bit expensive though (31 euros per person, free for kids). Free internet in room (luxury room). Variety of tv channels was very poor.
interior design and location very small rooms and bathroom, and room service was horrible.
location and the personnel at the rception the room should be renovated
I like the location, staff are very nice. Internet access in the room are bad.
Absolute proximity to Champs Elysees. There was no view from the window. The room seemed dark and not quite friendly because of that.
Poor state of the room, however very nice terrace. Not quite what it could and should be for 300€.
the balcony with eiffel tower view and 30 seconds walking to the champs-elysees 24-h roomservice
Breakfast is very nice. Elevator was broken during our stay.
Very nive hotel, good work of reception bad internet
the bed was comfortable the toilet was very very very bad
This staff was very pleasant. The elevator was very slow. My room was on the 6th floor but found taking the stairs was sometimes much quicker than waiting for the elevator.
Hotel location and staff courtesy. Breakfast is very expensive and not good value for money.
actually this time nothing since room was not booked as requested(higher floor) out of two nights stay one complete day without hot water i am looking for compensation for the inconvinience caused since i have arrived at midnight on the first day of arrival and had to rush on the folloing day for shower before 10am as simply hot water will be cutted from 10 to 19.00 hrs?? the hotel require total renovation, being starwwod member i have asked for room upgrading with no success
Location Not value for money
The staff that was very nice and helpful. The location is excellent, in the heart of the city. We upgrade the room to a much larger room. The price was a little too excessive for a regular room.
Location near city centre; hotel staff's smiling faces.
The location, the room, the excellent service of the concierge who got us tickets on the same the day for a fully booked show.
I liked most the hospitality, and nice attitude of staff.
luxury and the breakfast was exellent. no
Location Room service quick but astronomical prices for the quality of food. Bar staff incapable of making a descent cup of tea (got slightly coloured hot water). The hotel is badly in need of renovation.
I like it
our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side. our money was stolen from our room when we were out for disney land!! we found this on the last day when we should check out. the hotel promised to invistegate and get back to us but as of now and despite of all remiders we didnt get any reply from thier side.
It was a great location,people were very polite..Would go back again On Saturday I rented a car for 4 hours and had a personal tour of Paris in a Mercedes Benz..Cost $370.00 Euros..Great!!!!On Tuesday I booked car to take me to the airport but did not ask the price as I trusted the people to be fair...When I checked out of the hotel they put the charge on my invoice 320.00 Euros for a 35 minute ride to the airport..I guess they didn't think I would notice..After haggling they lowered the price to 277.00 Euros which was still way too high..Be aware that as they were very nice if you let your guard down for a second these people will grab every pennie they can from your wallet!!!!!!
Reception & Concierge Staff were knowledgeable, helpful, & courteous Didn't give me good directions to their Garage when asked, as it's very difficult to find
nothing. The hotel is very bad and very expensive it is fare away from the normal Marriot standart. I am negativly suprices. Over all the price is absolutely not corresponding with the quality of the rooms especially. I will never choose more that hotel
The location is very good. Unfortunately there are a lot of management issues there. The front desk, the concierge and the stuff of the lobby bar are nothing to do with the efficiency expected from a five stars hotel stuff.
very noesy the room is two levels which make very diffecult to move and less space nothing
Location of the hotel Overpriced
location room cleanliness and set_up
Convenient location and nice room the lack of service
It was very convenient , the staff were very friendly.
situation in heart of champs elysee
The staff was friendly. Other than that I did not have too much that I liked. The price of the food is outrageous. I (unfortunately) ordered food from room service and paid EUR 11 for a desert which was not bigger than my palm. Furthermore, they are charging for internet which is free in almost any other hotel in this start class.
location of this hotel is perfect
The location is amazing few steps from the main action of the Champs-Elysee. The staff of the hotel gives the hotel a plus point. The bath room design is messed up. and the price is too high.
Very good location, excellent food in Restaurant Le W, nice personnel and good service
I was very impressed by the Warwick Champs Elysees. The room was almost 5-star level, and was very spacious. Service was impeccable. The buffet breakfast was excellent quality. TV had a great selection of stations from all over the world. The location cannot be beat. You are basically on the Champs Elysee in the most interesting stretch. On the negative side, the room keys were erratic and Internet in the business center was quite expensive. The biggest negative was that there was late night/early morning noise coming from an adjacent club Saturday night that was truly excessive for a second floor room.
Location is excellent , friendly staff , clean rooms No WiFi in the room and this a major drawback for the people who travel with ipad , WiFi was available only in the lobby
i didn't like this hotel i am still by shock from their services i cannot classify this hotel for the reason that it was terrible besides the location i have not no good word to say about this hotel
The location is perfect for people who want to visit the city. The staff was very helpful and friendly ( grooms and concierge) The room was a little small and the shower was not working very well but the whole was very good.
The Hotel is well situated in easy reach of the main attractions. The staff are friendly, professional and welcoming. The rooms are spacious and have extremely comfortable beds.
Room size is ok and the breakfast. Friendly receptionist and cooperative. Bieng close to shopping streets is one big reason of my choice. No.
the location the room that I had was extremely small. the toilet was only few centimeters far from the bed. I did not get any comfort because of the permanent noise coming from the floor upstairs.
Convenience of neighborhood. More english speaking staff. Particularly noisy street.
Location The room is not the exactly room showing on the Booking.com
small room , not deluxe that i booked
Location and staff.
Location Size of rooms and size of toilet in some rooms is very small..
Proximity to Cahmps Elysees Avenue. Good service and cleanliness. Small rooms and less options; e.g. they couldn't provide us with connecting rooms although the booking was done 6 weeks in advance and the above was mentioned during the booking and confirmed later over the phone with the hotel directly.
Friendly helpful staff. Price of the breakfast.
Fantastic breakfast but make sure its covered by room price.Very convenient for Metro and Champs Elysees None bur the odd lightbulb needed rplacing. Small points but there. Perhaps not the interest in spending money when refurb due.
The bed, super comfortable. 1. Bed is queen size bed, not as advertised king size, but as we had a 3 years old son, they provided a separate bed for free. 2. There was a redecoration work going on while we stayed, it was so noisy and really they didn't respect that people want quietness when they go to hotels.
The room was clean and they put us in room which has vew on the eiffel The breakfast was very poor and in very small room
Everything was ok Maybe the breakfast,because usually our breakfast in all the hotels we go in Paris came with many kinds of cheese included,and this one no,you have to order separetely
the staff is not good, not friendly, but location for shopping is perfect. the room is toooooo small! staff is not friendly
the indifference of the concierge staff
It was a quiet hotel. Helpfull and smiling staff.
Everything! The room, staff and location was excellent.
The service was very good and excellent location. The water took very long to get warm.
The location, wonderful! The size of the room
Friendly, helpful staff who spoke ecellent english.Position of hotel for main tourest attractions
The hotel is very centrally located with easy access to all forms of transport in Paris. It was within walking distance to a lot of major sightseeing spots in Paris. We found the staff to be very friendly and helpful. The rooms were clean and were a good size by Paris standards. There were renovation works going on in the hotel and we were woken early every weekday morning by the noise of hammers etc. We were not told about this which we should have been. Overall it was a very pleasent stay in the hotel. The noise of renovation works waking us up early in the morning and not being told that renovations were being carried out.
Our stay at the Hotel Balzac was wonderful.Our room was very comfortable and nicely decorated, as was the rest of the hotel.The staff were very helpful and attended to our every need.Great location too!
we enjoyed the quiet atmosphere and the lovely room.the location was outstanding and staff very helpfull our shower screen was off the rollers but it didn't cause us any grief
This is a very nice hotel at a distinctive location location in Paris. The staff are so helpful, I was helped by a professional concierge team who spoke excellent English and know Paris attractions very well. The staff was polite, food was good, and the facilities are all clean and up to date.
the fast service in the hotel was great , the location was excllent , the breakfast was bad no food varaities .
The proximity to all the central areas of Paris and also it was very quite and a very beautiful hotel. The breakfast was very expensive and not worth the money.
Hotel very near Chapms Eleysee, shops and restaurants. Prices in bar very very expensive. Breakfast very expensive at 28 euro each.Had breakfast outside hotel at 1/4 of the price.
Rooms too small, expected larger as per booking info
Hotel stuffs, and concierge were very kindly. Also, room and bath was very clean. Location was nice.
Courteous, professional staff. Central location.Comfortable plush rooms. No tea/coffee making facilities or indeed mini-bar in the room which is surprising giving the standard of the hotel.
location only need some renovation for the rooms furniture was too old
Location and decor Rooms quite small
Location is superb. Near to all fascilities and amneties Being along the main road, its somewhat noisy
Location of Napoleon Paris is excellent. We stayed in the superior room and its size is really big. It is great value of money.
Breakfast buffet Internet conexion should be included in the price of the room as many hotels do
In general everything was very good. The room was a very nice and a very good size for Paris. I paid €160 for the night which was very good value for a hotel of this standard in this location. My bed had a dip in the middle
Our room spacious, very comfortable. we were close to metro - shopping - it was a great location and a great place to stay - we would stay there again!
Staff were very friendly and helpful. Location was amazing the view from our balcony was superb excellent stay overall would have liked if breakfast was included in the rate
Location and the comfort of the suite. Clean linen, well thought interior. Charming decor Nothing other than the smell of cigarette smoke in the suite. Cigarette butts were found on the carpet on second day after housekeeping.
The ambience, the friendly staff and the proximity to city attractions
Comfort and quality
We arrived at about 8pm after a 11 hour flight to find that they overbooked the hotel and moved us to another hotel. The new hotel was nice enough but further away from the area than we wanted. The main reason most people book this hotel is the location, sadly we got didn't get to experience it.
Stort lækkert hotelværelse i ægte pariserstil med fantastisk beliggenhed. Vi havde et stort personligt værelse øverst med balkon og udsigt til byens tage.Lækre cafeer og restauannter lige ved siden af.
Beliggenheden, flot klassisk Parisisk bygning. Jeg synes ikke hotellet levede op til 4-stjernet hotel. På værelset kunne man ikke en gang sørge for at der var shampoo og sæbe til 2 personer, det blev ikke skiftet dagligt, på et 4-stjernet hotel forventer jeg at sådan noget bare fungerer. Man kunne ikke skaffe transport til lufthavnen. Denne en dag kom vi tilbage fra byen kl. 16.30 efter at have været væk det meste af dagen, og der var værelset ikke rengjort, hvorefter vi 15 min. senere nærmest blevet jaget ud, fordi nu skulle værelset rengøres, da personalet skulle hjem. Det har jeg aldrig nogensinde før oplevet på noget hotel, selvom jeg i perioder rejser rigtig meget med mange overnatninger. Værelset svarede til et 3-stjernet hotel.