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O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
Location, nice atmosphere On the expensive side
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
it was next to the metro station
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
Location and comfort.
I researched the place on Tripadvisor and read praise for room 306 so I requested it and got it: wonderful! and more than I expected:a spacious sunny apartment with lots of typical Parisian windows onto a fountain and square. Staff were always professional and helpful, their indications for fast orientation on the Metro were invaluable. Not really dislikes but suggestions:While facilities were fine in the small but spotless kitchen, a few basics, like a salt and pepper pot (preferably full) and even a little sugar or cream would not cost the hotel much and make arrivals easier for their guests; also in the bathroom a mug for toothbrushes would have been useful.
Great location (at the door of the Louvre, comfortable apartment studio with plenty of space to stretch out, well appointed rooms (fixtures, freshness). gym needed more space and more free weights - really just cardio material. Also, our neighbors above got quite loud (not sure if floors were as sound proofed as could be).
Location Pretty pricy to get two single beds pushed together and called a king size
Great location. Apartment - Space for a group of 3-4 people. Free internet and TV lounge.
Perfect location, very helpful and friendly receptionists, quite a large room, comfortable to stay with a small kid I would expect more frequent room cleaning and change of towels
Great location. Staff was very helpful. Room was spacious.
Exellent location and very convenient to shopping ,eating and going to any hot spots in Paris. The room is very clean and kitchen is convenient . The staff are kind and friendly and can speak English very well.
The room was beautifully decorated, spacious and elegant. A very comfortable bed. Great location.
We liked the fact that the hotel was in the very center of the city and all the famous sightseeing objects were easy to reach. No, everything was good.
Nothing Everything. It is a royal rip off. They charge 5 Star prices for a 2 Star property, which is totally incomplete. No armchair in room, air conditioning which was off and the hotel is on a very noisy street, no tall glasses, just tiny wine glasses.A tiny old fashioned TV set
LOCALIZATION - CENTRE OF PARIS, COUPLE METERS FROM LOUWR, APARTAMENT WITH FULLY EQUIPED KITCHEN, TWO ROOMS, SEPARATE WC AND BATHROOM OLD FASHIONED, "LOW" THREE STARS, NOBODY CLEAN ROOMS, TOWELS NOT CHANGED FOR FOUR DAYS, TOO EXPENSIVE
The location was perfect for discovering Paris. The apartment was equipped well for the stay. Air conditioning was a welcome relief.
Dejligt, men dyrt hotel, med meget små værelser. Med fremragende beliggenhed Synes værelset måske ikke helt svarer til prisen, badeværelset var vist større end soveværelset.
Personalet var venligt. Værelserne var i fin stand, og det var meget behageligt at bo der.
Beliggenheden var god. Personalet var meget venligt og hjælpsomt. Morgenmaden var god. Sengen var god. Der var rent og pænt. Værelset måtte gerne have været lidt større. Hotellet virkede lidt slidt.
De gav en god service: Jeg vil gerne have værelse med bad: de havde sat mig på brus: men ændrede værelse uden problem... Sød og venligt personale I receptionen.... Morgenmadsresturanten: udmærket udvalg og meget renligt...... Prisen lidt for høj ca €: 210.- men bor der gerne igen.
Venligt personale og dejlig morgenmad. Beliggenhed i top, mulighed for gratis internet Der mangler bøjler i skabet og der er ingen mulighed for at hænge sit overtøj op, meget dårligt!
Glimrende morgenbuffet og altid plads med hurtig servering af drikkespecielt imponeret over freskpresset juice ad libitum. Trods "stille" sidegade alt for megen støj fra tidlig morgenrenovationhver dag ca 5 tiden og stor trafikstøj fra 7 fremefter.NU Er I fandemig godt over ¤ spørgsmål
Hotellet ligger perfekt i Paris, nemt til alt. Små gode restauranter lige om hjørnet. Ville gerne have en vandvarmer på værelset til kaffe og te.
fremragende beliggenhed - pænt og flot og rent værelse - god plads på værelset. Jeg synes prisen på morgenmaden var lige i overkanten.
Jeg rejser meget og har vel egentlig ret stor erfaring med hoteller - også i Paris. Dette hotel virker organiseret, nyrenoveret og velfungerende med en fremragende beliggenhed. Det er et lille hotel med kun 2 værelser på hver etage. Kan stærk anbefales i denne del af Paris. Nej
Hotel Normandy er et 4-stjernet hotel, som ikke kan leve op til de 4 stjerner. Der er mange ansatte på hotellet, men det virker ikke, som om de helt ved, hvad de skal lave. Værelset viste tydelige tegn på, at hotellet er ved at forfalde. Fliser var faldet af badevkarret, toilettet kunne ikke trække ud, og døren til badeværelset kunne ikke lukkes. Selv om jeg i bestillingen på engelsk havde gjort opmærksom på, at der skulle være 2 enkeltsenge, var der alligevel redt op til en dobbeltseng på værelset. En ny opredning til 2 enkeltsenge skete dog hurtigt.
Meget imødekommende personale, da vi pga. gadestøj havde behov for andet værelse. Vi fik et bedre værelse til samme fornuftige (sæson-)pris. Charmerende gammelt luksushotel, - med enkelte behov for standard-forbedringer som fx støjisolerende vinduer.
Godt ophold - virker lidt nedslidt. Specielt badeværelset ! Men rent og pænt. God central beliggenhed.
Vi fik en rigtig god modtagelse - og dejligt værelse - vi var sammen med et andet hold fra DK og vi mødte andre gæster som var så meget utilfredse med opholdet - så dem ser Normandy Hotel aldrig igen.Vi så de værelser som de blev præsenteret for - det var virkelig under al kritrik.Gæsterne måtte flytte værelser flere gange (op til 5 gange) og et hold havde intet valg udover at finde et andet hotel Hotellet er 4 stjernet - det er umuligt at få øje på.Vi oplevede at blive lovet morgenmad inden vi skulle køre til DK (som vi jo allerede havde betalt), men da vi nåede til den sidste aften fik vi den besked at det ikke kunne lade sig gøre - det endte godt for en venlig portier gav os noget med på turen. For os en perfekt afslutning på opholdet. Han afleverede det ind af vinduet på bilen da vi kør
Rigtig god service, personalet var flinke og imødekommende. Beliggenheden var helt perfekt.
Vel modtaget, gode P-forhold, ikke privat som annonceret men god offentlig P-kælder lige ved hotellet. Enormt centralt beliggende. Lille parisisk rent værelse. Meget imødekommende og hjælpsomt personale. Fremragende morgenbuffet. Dyrt som Paris i øvrigt. Kan anbefales! Lidt bedre belysning i værelset. Vi savnede på nr 26 en lampe over skrivebord.
Fornuftig og venlidt receptionspersonale, hurtig og effektivt.
Perfekt beliggenhed. Venlig personale. små rum selv om det var superior room. Ingen safetybox. Dyrt internet samt at PC i velkomstrum ikke er tilknyttet printer. Safetybox på værelser,
Tæt på atttraktioner Nye senge og måske støjforbedring. Der var desværre ombygning igang i lobby, så brug af værelse mit på dagen, fra tidlig morgen til eftermiddag var ikke optimalt. For meget støj.
Hotellet har en god beliggenhed og er rent og pænt. Værelserne er dog små og gangene til værelserne virker lidt smalle og trange. Personalet er venlige og høflige og vi har været glade og tilfredse under opholdet.
Quaint hotel with a great location. Convenient to major sites and metro. Staff was helpful and absolutely delightful. Would recommend this hotel!
The fabulous location. Could have done with coffee/tea making facilities in the room.
Cute little place wonderfully located right by the Louvre and bus transportation. Staff was very friendly and helpful. Rooms were very brightly decorated but perfect for what you would expect in Paris. European elevators in general are much to be desired. You can barely fit 2 people in them. Did not like that we had to leave the room key with attendant each time we left although it was very easy to retrieve upon our return.
location, next to the Louvre.carparking in front of the hotel
The staff were all very friendly and helpful. We stayed in the apartment since there were 5 people, and the room was very spacious and comfortable.
The stuff is very helpful and the location is superb.
Comfortable and very accessible location. Breakfast in the room not a plus sign for us due to lack of space. a small breakfast room would be much nicer, maybe convert one room into a break nook.
Close proximity to sites and metro. Great staff recco's on things to do and places to eat, etc.
The location and the comfort of the bed. The room was so small I could hardly turn around. It was really unacceptable for another stay. The shower was so small I could hardly get in and close the door. I should have been warned about this room before I got there, so I could have made a decision about whether to stay or not.
Its location is superb! The room was tiny, smaller than most I've seen in big cities in Europe. Its price was not as small as the room would have dictated. It was also very noisy! We could hear the conversations of our neighbors while they ate breakfast early both mornings. And the street noise was loud too, although fortunately our room looked out onto a less busy road.
Super betjening i receptionen, nemt at booke på nettet, god beliggenhed Kedelig morgenmad
Super beliggenhed - vi brugte slet ikke Metro Trist personale og trist restaurant. Ingen kaffekeddel på værelset. Man må gå I byen for at få god morgenmad.