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Beds are very comfortable Service at Restaurant, very slow, not friendly
I just came in, had dinner and went to bed
nothing, I was overbooked, they "upgraded" to some Mercure, which was poor, bad experience the attitude of the staff: they don't realize what this means after a you drive a whole day and come with high expectations since we had good experience with andel's berlin. I don't need excuse, but try hard to see it from your customers perspective.
Excellent hotel, excellent staff, excellent location. There must be at least one chair per room
I booked superior double (twin) room in this hotel for my friend and me for a 3 nights. We were in Vienna for a 4 days city break, visiting opera etc. I booked this hotel because it is close to the South train station and is almost brand new 4 star. Also, the rate was ok. Everything was great, room and the bathroom big enough and almost soundproof, tea making facilities in the room, AC/heating, flat TV. Everything is new so you can not feel the smell of the dust or humidity. Breakfast is served in a nice restaurant Verde, selection is ok. Supermarket is next to the hotel, tram station is 3 minutes walking distance, bus station is in front of the hotel. Center of the city can be reached in approximately 7-10 minutes There is nothing in particular negative about the hotel. One should know only that there is a construction sight nearby the tram station. Also, cemetery in quite close to the hotel, but I learned about it on my last day of staying. It is not inconvenient at all.
modern rooms, large tv, quiet area, easy access to mass transport facilities the location
The hotel is new and clean and tastefully decorated in a modern style. It has a good restaurant/bar (Verde) and my stay included a complimentary buffet breakfast. My room was air conditioned and had a flat screen TV. The lobby has two iMacs available for Internet use. All the staff is very helpful and friendly, a notable feature of this hotel. There is no free WiFi Internet in the standard rooms and no bedside alarm clock. The restaurant's outdoor terrace only has a view of the parking lot. The U-Bahn stop is a 15 minute walk, which was usually fine but could be inconvenient for quick round trips or in bad weather. If you're a tourist a hotel in the city center might be more scenic.
Excellent Hotel, Clean, value of money, with create staff. Very good location, close to the center
it was fair..thats it..nor superb nor too poor the brakfast was poor for austria, the location- very said district
Friendly staff and a clean room I paid 230 euro's for one night in a room that even did not have an iron & iron board, although staff was helpful and despite my late arrival, everything was done (for free) by 9 am next morning. They explained that there was no iron due to fire regulations in Vienna; strange because other hotels just do have an iron in a room. Price was really over the top;
Great environment, golf, great view from restaurant.
Close to the centre, tube access, free secure parking, dog friendly, good breakfast location to restaurants limited, costs of breakfast would prefer inclusive price.
I like a lot the ambiance. First class!
rooms are excellent, comfortable, stylish. hotel bar opens at 12 o clock, so if you like to get espresso before noon, it is not possible. air in the room is to dry (the heating was off!) and it was difficult to stay in the room for longer period (few hours).
It's clearly not a 4 star
close to my office
Good value for money. Free parking and wireless internet. U-6 distance 10 mins walking. Clean and quiet.
Friendly staff (better than before), good rooms
Free parking, nice staff, nice room and view of golf range Far from the city
Free parking, free Wi-Fi, peaceful area, relatively close to U6 metro line Far from the center
It was really clean and beakfast was delicious. The area that the hotel was located seemed not too safe.
The rooms were big and clean, comfort beds and pillows, great breakfast and restorant-room is confortable and looks very nice. Metro is 5-7 minutes far from the hotel and the line goes direct to the centar of Vienna. The surrounding is dark and little bit scary if you go back to the hotel late night hours. The hotel is out of centar in a spooky neighborhood.
Easy approach from highways, close to city centre, cleanliness of the room, friendly personnel. Empty refrigerator in the room.
I love the bed very much. It's a very good experiences here. Especially the hotel staffs are always friendly and helpful!!! Just the pillow is too soft...
Nice basic no-nonsense hotel, with wireless internet and breakfast included (no surprise in the bill afterwards). Staff was very friendly and gave a welcome feeling. The hotel is not airconditioned, so at warm nights it is better to sleep with the windows open. On the road-side opposite to the hotel a tramway depot is situated, and I had the "luck" that during my stay it was warm and maintenance was performed on the tramway tracks (inlcuding cutting and welding of the rails) at four o'clock in the morning. Luckily this was only during the first night. With windows closed, however, the sound isolation was very good!
nice room in a quiet part of the city breakfast was to poor
The hotel is situated very close to the tramway and metro stations. Spacious room (however the bathroom is rather small) and the breakfast excellent. Friendly staff and free wifi.
Great location. Friendly and helpful staff. Very clean. Good breakfast. Modern. Well-kept. Incredible value. Highly recommend.
the staff was courteous and location was good it is a very basic hotel, a large room with a very small bathroom .... also furniture and look of the hotel can be improved to make it more cosy ..
Close to U-Bahn (Keplerplatz). Grocery store also nearby. Good breakfast.
Bathroom was clean and up to date, bed was comfortable, and was quiet in the morning even with construction going on next door. Outdated television, the internet was generally stable, but unsecure and lacking at night, not enough pillows.
Stuff, mostly. It's being advertised as a 4-star, in reality, it's 3 maximum.
The comfort of the room and the proximity of a nice commercial area. It is a real 4stars hotel with modern furniture, very close to the city center (3 stops from Stephanplatz with U1 line) It is a little incovenient due to the fact that in front of the hotel a huge construction is made (new railwail station) and it is very noisy when you open the window. With the window closed everything is OK. I suggest to the single womens to use not the Sudbanhof subway stop, but the next one (Kartner...) which is not far away from the hotel, but the walking distance is on Favoriten strasse, a very well known commercial area.
Cleanliness & price A little off the beaten path, breakfast at 12 Euros each seemed a bit expensive
Walking distance to shopping area, restaurants and U-bahn. Ideal for travelling to Eastern Europe as Sudbahnhof is 10mins walk. Disappointed that breakfast is not included.
Excellent hotel, a good value for the money you pay.
It was very comfortable and good value for money, was also handy for access to the underground No
Position No internet in the room
The hotel was good for somebody like me who does not look for special things.
Okey hotel for business stay in Vienna.
the cleaning and location near from underground that goes to the most parts of the city they did not have staff to help you in carrying bags
Clean, comfortable. Good value of money. Place, the vew from window
Great price. I stayed in a hotel room that was very roomy. The rooms aren't cleaned everyday for multi day visits, but I didn't mind. Low price compensates for that. Close to train station and walking the other way your close to the Kepler and reumanplatz pedestrian zones. Great for evening walks. Town center is a couple of subway stops away. The night desk clerk on my check in was not friendly. The other staff was fine. I cut him some slack because he is dealing with loud kids all day staying at the hostel. I might be a bit grumpy too in this case.
close to activities; good quality for the money; my daughter was staying there too some of the breakfast facilities were not working
The location, near to the metro and security.
I liked mostly leaving the hotel. There was nothing ı liked.
The room was fairly clean, the location is excellent very-very close to the metro station. The heating can be regulated separately in the room and in the bathroom. This is in fact a youth hostel, with only some hotel rooms. The staff is not very friendly. The hotel does not have the difference between double and twin rooms, so all rooms marked as "double" actually have 2 separate beds, for which nobody even said sorry. The check-in is at 2pm. There are no towels in the rooms so you have to go down to the front desk yourself to ask for them. The breakfast is awful, the coffee and especially "juice" are absolutely disgusting.
The location, room is clean, near to the metro and the staff.
price,clean,20 metres from metro station,staff was too good and helpful, bed was a little bit uncomfortable
good location, kitchen, free Wi-Fi
I would propose it to every young people! It's a way to make cheap holidays to a very organized hotel which is clean and comfortable. The most important, it is near metro station. The bakery in the corner was really great!
near to the metro and supermarket, in a relatively quiet residency zone. Room was clean and big. there are two transfers from and to the airport but it is not a big problem, just set out early.
Super Hotel, super Staff, super Restaurant. Gute Lage 4min vom Hauptbahnhof entfernt
The hotel was in walking distance of a few good landmarks plus the bahnhof. The staff was very helpful for planning out day trips and travel information.
Ikke noget a prale af. Der han løse ledninger ud af væggen på værelset, der hvor der skulle sidde en sengelampe.
Ren, god betjening, venlig personale nej
Meget venlig betjening, udmærket morgenbuffet og for mig centralt beliggende. ikke noget
Beliggenhed rigtigt god, dårlige og små senge knikker og er gamle ,sengetøjet trænger til en grundig koge vask så det kan blive blødt ... Nye senge og sengetøj ,en grundig hoved-rengøring, der findes jysk-sengetøjslager i wien !!!!. islutningen af december er hotellet alt for dyrt i forhold til hvad man får for 5o euro pr nat. for-meget, haldelen havde været mere end rimeligt...
venligt personale, ro på hotellet.
The staff is very kind and helpfull,the location is quite good,very clean and coasy,the breakfast was wonderful ,delicious and tasty.
Nice location althought too far from the city, spacious and very clean rooms Its located right in the middle of business park hence not good for touriest
the size of the room and toilette.
quit place , New furniture Very far from city centre ,30 minutes to arrive to city centre use bus then change to metro station to arrive to the centre
Good for business conferences. Business facility area is well located. Too expensive for the quality. Usually this kind of hotels in Europe costs 35% less. This is only a Holliday Inn.
Peace, and kindness. Good luxyrious hotel. No.
I like so much comfort of bed and room. And hotel is in quaet part of the city,so it's good for sleeping after work day. Cleaning of room. And double room.
Josephine was very helpful.
the rooms very spatious, clean and comfortable
The team in the receiption were very helpfull no
Friendly host, he let us keep our luggage at the hotel until the afternoon when we left the city.
Nice apartments, friendly management eager to help. The establishment is under new managment and they are improving the place every day, but don't hesitate to stay there now if you are looking to spend time in Vienna. The location is a mere five Metro stops from the center of town and the apartments are comforatable.
Undergrundbanen lå tæt på. Det blev gjort rent den ene af 2 nætter, en service vi havde opgivet forventninger om. Udsigten til og lyden af vejarbejde, må man vel finde sig i. Fotos af hotel og værelse er et skønmaleri af stedets snuskede lurvethed. Hotellets indgang gennem en halvmørk sidegadeport og at man derefter skulle hente nøglekort i en nærliggende cafe blev hun understeget af at vi aftnen efter heldigvis nåede hjem inden cafeens lukketid, for nøglekortene virkede ikke - Hurra - Pris og kvalitet absolut ikke overensstemmende.
wireless access was not possible at third floor, we had to sit in the lobby. For use of water cooker, kitchen utensils etc you have to pay extra.
The silence, space in the room, the position of the hotel. Parking placement and the lack of things for the kitchen use.
Loved the place clean and roomy, the bus to the city center just around the corner, good value for the money Nothing
Good value for money and very friendly and personal staff. Very decent continental breakfast buffet - bit too little choice for British folks.Wifi coverage was poor in some parts but we were rebooked to a better part when we mentioned this without any problem. Very cooperative crew. Decent/good beds. Odd that you had to pay €3.50/day for basic kitchenware in spite of having booked with a kitchenette, even in order to be able to enjoy a water cooker (and even then this did not include a drying towel or brush to do the dishes). Other than that a fun stay. Both positive and negative remarks are in the previous field. Overall balance was positive. Kitchenware (for a room with a kitchenette) should be inclusive and wifi should work everywere.
almost nothing, the only good think was location near the place where the rest of my friends were the carpet was dirty there was no coffee machine and no iron (I had to borrow one!!! – in 4* hotel!!!!!!!!!!!)
Quiet, clean, free parking. A little too far from the centre.
I liked that it felt like a home away from home. And it was very close to the metro via bus. The staff could have been more friendly and helpful.
a few problems with car parking
All the things you need, without the higher costs of the frills.
We didn't stay there as they had overbooked. The judgements above apply to the Eventhotel Pyramide where we were provided with rooms at the same rate. Too large and too many coaches. Parking arrangements are not ideal.
nothing beacause no air in the room due to Ac not working see above
beautiful vicinity, good prices breakfast not included into room´ s price
I found really clean room and hotel, private parking (free of charge, but with 5 places, not more) , wi-fi free, standard breakfast (but only till 9:30 in the weekend). Unfortunatelly i had a really negative experience about chk out (with the deposit for Wi-fi box) because of leak of information (no staff available at the reception). So I spent time (and nerves) in order to solve it (will refund on my bank account). At the end we clarified by mail and they were kind offering also a free accomodation in future.
Helpful and friendly staff. Lobby has no chair. Difficult to find, since only got a letter "B" outside the building indicating it is Beta hotel.
Modern, comfortable room for a good price, staff very friendly, breakfast good. Area is not the best, closest S-bahn is a 10 minute walk, the double bed was actually two single beds next to each other.
it was a pleasant, clean and comfort hotel. The hotel is situated in a quiet area. poor breakfast, the hotel is far from metro station and parking is free if you find any space
it is really very good value for money!! very nice hotel for the best price. very quietly.
Clean, confortable, big room, all perfect!
+Quiet location, spacious room, easy to access the city by tram. - The reception opens at 14.00. The breakfast was ok, but it is only until 09:30.
Hotel is clean and warm! Very close to bus station and not too far from underground.
almost everything, the hotel is great. just the location a bit far from the city center.. but it was OK.
The parking place even it is small...and that it is clean and calm. Beds for two persons go far form each other...it will be good if they could be tight with some thing that they could not go a way. it is so important that even just one person stayed in the reception for any emergency. It was not nice that My car has blocked every body in the parking and other guest could not find any help even when I come to sleep I have told him that I am ready to come any time to move the car. The other really bad thing that you can find no body and when you call the phone no body answers you. I wanted to have a late checkout but could not find any body to talk to. and the elevator did not work any more and I could not move to my Room without help from other guest.I hope you take these comments and try to help solving.