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Fin service og god central beliggenhed. Bedre tjek på værelserne af vedligeholdelsen, f.eks. måtte jeg selv bede om at få nye vaskeklude og der manglede også en pære i loftet i badeværelset samt at pengeskabet ikke fungerede. Småting men irritationsmomenter.
Venlig modtagelse af børnefamilier - fantastisk morgenbuffet. gennemført luksus
Nice rooftop restaurant with a good view of the city, and the staff is polite and attentive to your needs. The rooms are clean and comfortable. They do not have a dedicated concierge, and front desk staff was poorly trained and equipped to provide the customer service you would expect of a concierge. In the concierge capacity, they are neither proactive to support their guests, nor do they have the knowledge or experience to meet the needs of their guests Also, the window shutters in the rooms do not effectively block out light when you are trying to sleep.
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
close to the center and opera house
hotel atmosphere, location, the large bedrooms, value for the money, nothing
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
The ambience of the hotel location, atmosphere.
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
Location, Location, Location. In the center of Wien shopping and sites.
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
Old world charm with modern facilities, good service, good location
I had laudry picked up by hand friday 16:30 P.M. and as it was not returned saturday afternoon as promised I went to the reception about 10:30 P.m and asked what had happened. Nothing came of that however until I went to the reception sunday morning and asked for it again. The laundry was then returned, unwashed and just tossed on the bed without any explanation or an i-am-sorry-note. Checking out half an hour later nobody mentioned anything about it at all either. Deplorable.
bathroom and sanitory equipment out of order as well as heardryer
the service no
The suite was wonderful, and we had excellent room service. So while we lived in a luxurious suite, I felt at home because of the history of the hotel and the way it was preserved and still alive. Actually, I whish they would not play modern music - not even music I might enjoy - in such a fabulous, historic setting as the lobby. First impressions are important.
The elegance, superb staff, excellent location, old world charm Smoking in the Bristol bar
The best thing was position, especially with respect to the opera. The room was first-class; well-presented given the (limited) size. Wifi should be free, not charged for. (This is an observation, not a complaint.)
very quite rooms, The room service was poor, not all the staff for the bathroom was delivered, and it would be advisable to pay more attention on duty performance of roomservice staff
The overall ambiance of the hotel evolked elegant Vienna - exactly as we were hoping for. Staying across the street from the Opera was fantastic! Would like coffee included in room
room needs maintenance, very expensive comparison of what you get..
This is by far one of the best hotels I have ever stayed at. Outstanding service and everyone makes you so welcome even though we were only staying for one night.
Limited Gym facilities
Gorgeous hotel accentuated in red,gold and marble. Fitting for royalty. Excellent service for the most part. Nicest hotel I have had the pleasure of staying at. Concierge wasn't the most friendly. Would have loved a pool/ jacuzzi option. Understand it's a non traditional request, but it would be a nice addition.
calling from the hotel is to expensive,i made two calls to my friend in austria and my bill was 450- dollar for maybe 40 minutes,thats grazy
The beauty of the public areas and the room.
i liked the point that i have lived those nights in a more than 150 years old building, hotel imperial is a perfect gate for a tourist to live the old vienna no complaints
we like the position, the service was very good ,very clean,very good restaurant.romantic also.we will go again
elegant clean historic building... pleasant unobtrusive personel
The stay was made great with the excellent staff and their service. NA
Når executive loungen er helt færdig indrettet bliver det godt. Idéen er god.
Perfekt, rolig beliggenhed for oplevelser i og uden for Wien. Venligt og hjølpsomt personale. Nej
Godt rummeligt værelse. God morgenmads-buffet. God Bar og café. Central beliggenhed.
Alt var i top.Meget høj standard hele vejen igennem.En særlig ros til personalet i receptionen nej
Situated in the very heart of Vienna - just by the walking street. The people behind the reception desk treated the guests like furniture. They have to get a big kick in their asses.
meget venligt personale. perfekt beliggenhed. udmærkede senge og værelsets størrelse god. Badeværelset pænt Mangler vandkoger, personalet i morgenmadsrestauranten noget langsomme. Støj fra gågaden og nærliggende værelse
Godt, gode senge, pænt værelse, venligt og hjælpsomt personale Kunne være godt med dobbelsenge, - eller senge der kan sættes sammen til samme. Fitness rum
Dejligt hotel, centralt beliggende, luksus morgenmad nej
God morgenmad, meget venligt og hjælpsomt personale, rummeligt værelse og badeværelse, god beliggenhed i forhold til opera og seværdigheder Voldsom larm tidligt om morgen - vistnok fra renovationsvogne.
dejligt værelse, fremragende beliggenhed, venligt personale, dejlig morgenmadsrestaurant For lidt liv i baren
Fremragende central beliggenhed i en smuk bygning. Meget venligt og kompetent personale.Velindrettet værelse med gode faciliteter. Bedre serveringsmuligheder uden for morgenmadsperioden for eksempel i den udmærkede lounge.
Hyggeligt hotel, venligt personale, god beliggenhed
Venlighed - utrolig rent på værelser og serviceområder
alt var iorden og personalet meget smilende og hjælpsom.Morgenmaden var iorden og selv dem der fyldte buffeen og ryttede af var smilende.
Pefekt beliggenhed og et dejligt stort enkelt værelse med air con.
smilende personale, og meget hjælpsomme, både dem der sørgede for morgenbuffeen og dem bag skranken.
den centrale beliggenhed for primitiv morgenmad
Great hotel. Not much pomp and frills. But the staff and room were perfect with a view of the Ringstraße. The desk clerk came out and opened our cab door as we headed to a Ball. Just a class act!
The hotel is very well located Since I work with computers, I really did not have the desktop in the room
Location, location, location!!! The hotel is fanastically situated in the heart of the city. It was rather noisy in the rooms as they overlooked the busy street. They are relly strict about check-in times (unlike most other places I've ever stayed in).
Excellent location and transport connections. Spacious and comfortable room. Good solid breakfast. I missed a lamp on the table for reading / writing. I travel for work and need light on a desk/table to work with.
Great location in the center of the city. Hotel rooms comfortable and staff very helpful.
The location is superb! We could sit on our balcony and watch the Opera across the street. The rooms are very nice, neat and clean. The breakfast is great with a great variety of different food. Also the receptionists are very helpful and kind.
Hospitality of staff were perfect.
close to center and within walking distance to shops and cafes.
The location, the breakfast, kindness of the staff, quiet of the room
It's location is very central, the rooms are big and comfortable and the breakfast is good. It would be nice to have airconditioning in the rooms....
This is a great hotel. Location is very nice for sight seeing. The room is wonderful and comfortable. Toilette is separated from bathroom, and bathtub is really nice. We can have a bottle of water for free. We can enjoy beautiful white birches from the window of the restaurant for breakfast. This is romantic. This hotel is expensive, and we expected more amenity such as shampoo, rinse, body soap, etc.