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The ambience of the hotel location, atmosphere.
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
close to the center and opera house
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
Location, Location, Location. In the center of Wien shopping and sites.
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
hotel atmosphere, location, the large bedrooms, value for the money, nothing
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
The very central location, fantastic address.
Central city location was excellent. Ideal location for stopover.
The hotel and room were beautiful. The reception and service were excellent. This hotel is in an excellent location for walkers--close to a train stop and close to the sites.
Cleanliness, staff and the fact that it is in the very center of wienna Yes, the fact that you dont have a parkong lot for your guests
The food, services were really nice. Location was excellent!! Waiters were kind, but quality of services were not so good... The bothroom was not so comfortable, as I thought. After douche water was 0n the floor.
Nothing in particular. It is just like any other hotel in its class. The room I was in was adjacent to some noisy night club
Excelent location. Staff was nice! I recomend this hotel. Good breakfast also.
LCD tv, but this would be never a criteria for me to select hotel extremmely noisy even staying on the 8th floor!!!!
The hotel is centrally located and there are lots of bars around it. Wi-fi and internet in the room and in the common space is really too expensive. Even in the cheapest hostel in USA the wi-fi is nowdays free of charge!
Great location in the heart of vienna, walking distance to all major atractions. very nice breakfast. the staff was very helpfull.
excellent position - large room facing Stephansdom
Beliggenhed er fantastisk. Dejlig fredeligt, ingen støj fra vejen. Stort værelse og behaglige senge. Værelset var for varmt. Vi var nødt til at have vinduet åbent om natten.Og så hører man kirkeklokken fra domkirken!
Situated in the very heart of Vienna - just by the walking street. The people behind the reception desk treated the guests like furniture. They have to get a big kick in their asses.
Alt var i top.Meget høj standard hele vejen igennem.En særlig ros til personalet i receptionen nej
Når executive loungen er helt færdig indrettet bliver det godt. Idéen er god.
Perfekt, rolig beliggenhed for oplevelser i og uden for Wien. Venligt og hjølpsomt personale. Nej
Godt rummeligt værelse. God morgenmads-buffet. God Bar og café. Central beliggenhed.
den centrale beliggenhed for primitiv morgenmad
smilende personale, og meget hjælpsomme, både dem der sørgede for morgenbuffeen og dem bag skranken.
Venlighed - utrolig rent på værelser og serviceområder
alt var iorden og personalet meget smilende og hjælpsom.Morgenmaden var iorden og selv dem der fyldte buffeen og ryttede af var smilende.
Pefekt beliggenhed og et dejligt stort enkelt værelse med air con.
Dejligt værelse og skønt badeværelse. Udmærket morgenbuffet- Manglende elevator, især da ens værelse lå på 3 sal. Ikke idelt for dårligt gående.
Venligt personale og godt værelse (superior) ud til gaden (ikke den gade indgangen ligger i) Adgangen til hotellet er p.t. skæmmet af en stor byggekran lige ud for porten (taget er ved at blive repareret). Når indgangen igen ligger frit vil en renovering af indgangspartiet og svalegangen i den indre gård bedre det første indtryk af hotellet. Da vi ankom blev vi først skuffede, men da vi havde set receptionen og værelset og mødt personalet blev vi alligevel tilfredse. Beliggenheden er rigtig god. Roligt og centralt.
Det perfekte hotel til shopping, storbyferie, kultur oplevelser i hjertet af wein.
Fremragende beliggenhed lige i centrum af Wien Altstat. Gratis internet i lobbyen en god ting. Enkelt værelset var en lille skotøjsæske, men pænt og rent. Det ville have klædt de scramplede æg på morgenbuffen at de var ledsaget af evt. en pølse.
Det har en fantastisk beliggenhed, og det er en ren fornøjelse at kunne nå alle interessante steder i Wien uden problemer.
i would like the in room menu to be a bit more international,i found it abit restricting.it was more austrian though understandable loved everything absolutely
the peace and quite and politeness of the staff.
I like the building, the room, staff, location the food, the things from my bar, TV stations
Though we have booked a premıum room they gave us a winter garden room, but the comfort and the desıgn of the room was excellent. We have booked a premıum room they gave us a winter garden room.
Assistance from Staff was very helpful.
the staff, desighn of the room,and location there is no resturant
The hotel was very close to the major downtown attractions, and the staff were friendly and attentive.
nothing, no room service no mini bar housekeeping is poor, internet should be open not going to reception for renewing every 200 mb!it suppose to be 5 stars hotel with all services but unfortunately it was 5 stars apartment and for the rate i pay it was not worse it because i pay 230 euro a day for nothing i mean as a client make booking in 5 stars hotel he is paying for services but in my place there is no services, i arrived at mid night and there was no drinking water no mini bar nothing so i had to take a taxi to find water and other stuff. Next day I tried to check out but they said that I cannot because I should to pay the full amount. i think you as booking .com should mention that there is no service in the hotel. every thing
Excellent Location, very nice well furnished suites and free internet and coffee. No free breakfast :(
it was very comfortable. The location was good. the facilities within the room were adequate. The tap on the washing basin was very close to edge of basin. the lightingwithin the bathroom could have been brighter.
The staff were brilliant - so helpful and friendly, without being intrusive. We got a free upgrade too, which made the whole thing even more special. Nothing at all, it was lovely!
The location is great. The feeling of being at home is also very realistic. The nespresso coffemachine in the apartment - you can make a very good coffee any time. The breakfast is poor, but having a kitchen in the apartment it is not a big problem.