Staff was helpful. Big welcoming lobby. Very small rooms, and they need to be renovated. Old furniture, the bathroom was tiny.
The staff was very helpful, the bar excellent and the food unsurpassed both for quality and value. Beds were good and location the best.
nice bed pay for internet, no swimmingpool
The concierge service was very cooperative from the moment I made the booking. The front desk was equally efficient.
They have relatively small rooms. The amenities are good but the staff is not very friendly or helpfull. They are rather stuck up and obnoxious. The concierge is manned by the back office and sometimes it takes them a while to arrive. They are not in possession of a lot of information they should have at their fingertips. The breakfast is wonderful. Large selection etc. Had dinner there also but the selection is poor expensive and portions are small. See above
Hard to pick up something I liked, maybe the LCD in the room or the location. Total mess in invoicing+guarantee made by a trainee at the beginning : fully paid accomodation + one person breakfast, I was retained for full guarantee accomodation + 2 persons breakfasts !!! thus waisting my credit card allowance. Plus that the final verification invoice was including another significant balance - another trainee ! - everything was finally cleared (that is I hope, at least !) by the manager in line, Cornelia. Thanks, Cornelia. So, be aware of front line trainees at Intercontinental Vienna !
Personalet var utrolig imødekommende og venlige. Centralt beliggende og ligger helt perfekt i forhold til lufthavnen. Gå afstand til skønne parker og den centrale del af Wien. Det er helt sikkert et hotel vi vil vende tilbage til og giver hermed vores bedste anbefalinger.
Meget lækre senge, det var en drøm Ublu priser for internet og morgenmad
Dejlig madras i stor seng. Nej
For opreklameret, vi skulle på den spanske rideskole, og fandt navnet og billederne på nettet interessante, men blev noget skuffet. et rimeligt hotel, men ikke noget historie, kun branding gimmic Brandingen på nettet
On arrival the reception staff were very welcoming and attentive. We looked for a spacious room as my husband has a disability and needs extra space to get around on his walking frame. The room provided was really good. Staff in the bar and restaurant were also very attentive. We liked having tea/coffee making facilities in the room. On the basis of our experience, we will definately return.
I enjoyed service the most and appreciated hospitality of Mr.Milan very much I have no any complaints.
I made a mistake and did wrong date reservation. They were very helpfull in the reception and finally I got three rooms! It was very pleasure stay n the Hotel am Konzerthaus and we want be back soon... We did not get superior rooms as was booked.
I liked the location, 10 min walk from the city center. The bathroom was quite dirty.
A nice room, quite small though. Complimentary mineral water and shower gel / shampoon refilled every day. Very convenient location, withing walking distance to the main center. Confusing services, everything was charged extra and was very expensive (internet 8 Eur / hour!!!!, breakfast 19 Eur,...). It is a 4* hotel and not the cheapest one, and also because of these extra charges we did not feel as welcomed there as we would expect.
friendly and efficient stuff. facility. location (in front of the Konzerthaus!) wireless internet service did not work. I saw customers queuing the reception, trying to know why...
the room is small but the huge Klimt painting reproduced above the bed makes the room very cosy the breakfast buffet was not 4 stars standard
Very friendly staff. Helpful information provided. Excellent location and value. Bathroom had mold on tiles--needs upgrading.
Staff is very friendly and helpful thus compensating for the general poor condition of this sofitel hotel. The hotel does not have the usual sofitel standard. It would need a complete make-over.
good central location rooms need modernizing, air-co not potent enough for hot weather
Nice and friendly staff. For some reason they use an artificial air-fresh system. No idea why since it is not nice. Please be aware if your booking is including breakfast. If not the breakfast is widely overpriced.
Værelsets størrelse - badeværelset - morgenbuffeten - receptionens effektivitet ikke eksisterende hyggeomgivelser i forbindelse med bar og lounge
Meget venligt personale, flotte værelser og en god morgenmadsbuffet
Rigtig pænt værelse, god seng, rigtig godt badeværelse, god morgenmad
god service mindre japansk stil pg bedre bar
Vi havde et dejligt ophold på hotellet, som var helt renoveret. service m.v. var helt i top. Det eneste der manglede var et stik til el-shaver i badeværelset.
very kind staff, motto "Your smile is our job" Very bad covering of mobile phone operateur, few places in hotel have very poor signal.
design and cleanliness of my room nope
The hotel was very well presented, quiet and good value for money, especially the Executive room we stayed in.
I would point on pictures with flowers. That's nice style.
The rooms are very comfortable. Breakfast was very crowded and noisy with a very big group of far eastern visitors
Newly renovated; large spaces; nice bar; calm and quiet
The room was great, and we got a free upgrade to an executive room.
Central location near the city centre. Not full availability of services.
Staff was very helpful. Room was well kept and clean. Location was good was able to walk to Opera house, visiting Belvedere Palace which was near and proximity to train station was very appealing. Not much
The hotel is elegant and it has a soul! The suite was excellent and the service was perfect.exelent. The heating in our suite was poor!! In the morning it was cold so we couldnt really enjoy our stay.
I only have nice things to say about this hotel. The room was beautifully decorated, spotless, and quite spacious (hotel has a sort of 60's modern retro vibe going--very stylish). My room looked out towards the Belvedere Palace. The people at the reception desk were very nice and efficient. The breakfast included with the room was excellent with all of the expected food items and more (hot and cold offerings). The only problem you might have is getting to the hotel if you're arriving via the subway. It's a good 15 minute walk from the nearest station (Karlsplatz or Rochuspark). This can be mitigated if you know how to navigate the street cars since they run by the hotel.
Very nice room The air conditioning was not working in the entire hotel I had to move to another hotel at last minute because too warm in room to sleep In room still smell of fresh paint , hotel not yet finished should be good in the future
Clean. Hard to see in the dark halls.
The great urban ambience, the beds are very comfortable, the friendliness of the staff and the good food.
While the hotel was not in the center of the tourist sites, it was great to be in another part of Vienna and experience an urban themed hotel. I would recommend this hotel to anyone who wants a unique and upbeat experience.
Friendly staff, loved the quirky decor both in our room and the public spaces.Restaurant was quite good for casual dining. Not a thing!
Spacious room and bath room, very clean and well serviced each day. Beds very comfortable. Very little street noise, good sound insulation. Location within 15mins walk to city centre. Did not have breakfast in hotel, used cafes/coffee bars very close by. Reception staff friendly and helpfull.
location complete lack of service; message left for us on Sunday morning (phone number) was not delivered (check outo n Monday morning); when asked about this, the Reception staff stated that they were not on duty the pervious day (?!?!)
comfort, staff, breakfast, location
great huge room, good price, wellness included
Location No parking provided, no transport to the airport, you have to pay for it, no information provided regarding this. Also you have to pay for taxes not included in the fare. The bed is two joined beds, very uncomfortable.Breakfast not included.
huge room, very nice location is a bit far
Everthing was good. Especially Hakan from the reception is a great guy and was very helpful. The breakfast was way too expensive according to what is served.
Good location for my needs. But there is not much reharding what I liked best. It fulfilled its purpose which was business travel.
I don't have any complaint about my stay - the room was huge and very clean. The staff was always helpful. I didn't like the fact that wireless internet was promoted to be free and available in the rooms and it was actually only free at the lobby area...
The location of the hotel is perfect as you can reach almost everything in short time. The staff did the service in a pleasant manner and with good attitude. All the time we felt like being at home. We cannot recall anything that we did not like...
Very clean, staff were very helpful, and the hotel is in a great location.
Great location in the center of Vienna. Nice clean room and a very good breakfast included in the package. The final price for the room was much higher than I expected. The advertised room rates should include taxes (which are substantial).
at der var parkeringsplads i gården Vi manglede et køleskab
Et meget stort og hyggeligt værelse, som var meget rent. Flot morgenmadsbuffet og venligt og hjælpsomt personale
Vi havde et udmærket ophold og der var let at komme ind til byen med bus og metro. Værelset var stort og rent og gode senge. Der er nogen støj fra gaden og værelset virkede slidt
God belligenhed nær U-bahn, bus og sporvogn. Dejlig rolig og venlig atmosfære og venligt og serviceminded personale. Hotellet er velholdt og værelser er meget rene. Roligt værelse uden gadestøj (baghus ved have). Badeværelse perfekt. Morgenmads buffet fremragende med stort udvalg. Der blev hele tiden fyldt op på buffeten. Der mangler bord lamper ved skriveborde, det ville også give en mere hyggelig belysning. Vi savnede en el-kedel med instant cofee, cacao og te.Med hensyn til håndklæder mener vi at hotellet bør gøre som mange andre hoteller gør, ikke mindst af hensyn til miljøet: lav et opslag vedr.håndklæder: håndklæder der hænges op genbruges minus vask. Håndklæder der lægges på gulvet bliver vasket.
Super venligt personale, super morgenmad, dejlig beliggenhed for bil og offentligt transport midler, hyggelig atmosfære
The rooms are very nice, large and comfortable and clean,so is the bathroom.The breakfast was ok,not that many options but had all the essentials.The internet in the room had very good speed. The parking garage is also near but you can leave your car across the street and it is free.The hotel is very close from the motoway and 5 min to a metro station and from there you can go into the center of Vienna very easy.The front desk was very friendly and helpful. It would have helped to have some instuctions in English at the sauna, for example so that you can use it more easily.
Great hotel, value for money, solarium, tennis courts, golf. all great Location
Just perfect Nothing
it has really fast internet, cables are really long to cover all the room, the cheapest minibar i've ever met in other hotels!! swimming pool outside is real advantage in summer time!! breakfast is rather poor but has all essentials, anyway will stay there more concidering the price..
That you offered massage, fitness,tanning. Good food. Maybe in all of the fitness area(tanning,sauna, ect.) you offered signs in other languages(english) so it would be easier to use more of the facilities.
I truly enjoyed staying in Vienna Sporthotel. I highly appreciated the comfort and price. The location of the hotel is also satisfactory as the hotel is located in vicinity of U3 metro. The hotel is not only for sport-oriented people but can easily serve also as the business-class hotel. I also very much liked large bed (in single room). The hotel itself is fine but its position is little out of city centre.
Very quite location, with very easy acces to the city center.Very clean and comfortable design ( we had a junior suite) .
Hotellet har en god beligenhed med flot udsigt over Stadt Park og byen og bekvem afstand til offentlig transport
Søde og gode medarbejdere på hotellet. ok morgenmad prisen taget I betragtning. dejlig lille terasse med sol... Helt utrolig megt støj fra omkringliggende udluftnings sysstemer. ved ikke om det kun er opppe I toppen af bygningen.
Right next to stadtpark. God value for money.
Da vi var der i sommervarme ville et klimaanlæg kunne anbefales - også fordi åbne vinduer giver temmelig meget støj fra den nærliggende tog station.
very quiet rooms very little sun light in the extra sitting area
It was close to the tram and train stations, and you could move easily everywhere. The room was good size. The room was never clean, they only did the bed. They didn't clean anything else. They take all the money upfront as a deposit.
room furniture and size no one help with laggage
Location was great. Walking distance from the train station where S-bahn running from the airport stops. Also only 2-3 tram stops from the Old town. You could also walk instead of taking the tram. 15 minutes of walking will get you to most of the sightseeing places. Rooms were modern and nice, so were the sauna and the fitness center. Overall, apart from couple of small issues i will mention below, I can definitely recommend this hotel. absolute value for money. They put a block on my credit card for 750 euros while my total cost stay would be around 470 and I specifically mentioned when I was checking in that I would be paying in cash while checking out. They should have warned about this in advance because I've done quite a bit of shopping in Vienna but couldnt buy some of the things I intended to because my credit card limit was full due to the 750 euros block. Room service could be better as how they cleaned the room was a bit below standards compared to similar price level hotels that I've stayed around Europe before. It wasnt bad, but it wasnt spotless either. Pillows on the bed were uncomfortable and there were only a some English channels on TV--and they were all news channels--not enough
Modern design, clean rooms, good food...and a surprise: it happened to be my birthday during my staying so the hotel wished Happy Birthday to me through a nice letter and a delicious cake :-)
Nice place, well located No bathroom door! Even in a suite with 3 beds. What a horrid design! Inappropriate for older children or anything but couples.
The Check-in staff were very polite, helpful and efficient. The hotel was immaculately clean and breakfasts were a delight. My room had everything I needed and was of a high standard at a reasonable cost.
good location, nice atmosphere extra charge for the WIFI, extra chrge for the garage, wrong photo of the room on the website attached to the price
The Hotel is new, very stylish, with modern decoration, exactly how we like. The Breakfast is expensive, but excellent. Easy access to Garage. The Toiletries. We did not get any Shampoo the 1st night, got 1 Shampoo the 2nd night, no lotion the 2nd night, and we had to ask for Toilet paper and our Body soap was over.
Location to Metro and cbd
The coffee that is served and the politeness of the workers Internet is almost free in everywhere but somehow it is 3 euros for 30 min. I really didn't understand that, though it is a 4 star hotel even mcdonald's have a free wifi...
It's nice hotel, the price for the offer was ok, staff was kind and helpful, I like that has it's own garage; however I don't think this is a 4 star hotel (small bathroom etc).
Excellent mattress, very good breakfast buffet, clean bathrooms with excellent soap, staff was prompt and polite Lousy looking rooms (like an old school dorm feel), ceiling plaster had fallen off in a couple of places, garage charged 15Euro/day when private parking was available for 4 euros up the street, , no bar, no service in rooms (for 4* it ranks badly), not in the center it's a leisurely 15- 20min walk (not 5min ), couldn't even extend my stay at the front desk but had to do it through the net (again) because they wouldn't give me same rate, no internet in room, television was the 12" from 1980s and no air conditioning (gets hot in the summer).
Nice location. Expensive parking. Helpful staff.
Location is good. Dont go there.
Friendly, comfortable and clean... While check-out process...
politeness of the concierge
ease of transportaqtion extremely hot room
Very quiet place (in a courtyard). Non-touristic, but very clean and safe neighborhood (women walking alone at night, sometimes with young children). Close to subway station (5 minutes walking) and to the center of the city (4 subway stations). Large appartment. Market is two minutes walking from the appartment. A coffee machine is centraly located. The taste is so so. I would have prefered one in the appartment.
the space and comfort of the rooms the Elevator
I advised all family men to this hotel. Their motto is feel home, really you will feel home and comfort.
Newly refurbished - great location
Beautiful room, very quiet. Immaculate, great kitchen.
Large apartment with all comforts. Perfect arrangement for arrival when the reception is closed. Apartments on the top floor can be warm with on hot summerdays
We stayed with a 4-year-old and were very comfortable - enough room for everyone. The room was spotless and the beds were so cozy - we all slept beautifully (unusual for a hotel). 5-minute walk to the U-Bahn, and we ate at a different restaurant, bakery or cafe nearby every day & night for 8 days - the selection was excellent. Two grocery stores in 5 minute walk. It felt like living in the city rather than visiting. The proprietor was extremely solicitous and made sure we were happy. Just know that while booking.com lists the Double Executive as "1 Double, 1 Single Room" there are actually Double Executives with only 1 Double room. If you are expecting that there will be 2 bedrooms, as we needed when staying with a child, you should let the proprietor know in your booking to avoid misunderstanding. We were able to change and the proprietor was very helpful, but it was upsetting at first after a long exhausting flight.
Lots of space and tastefully decorated, provides an opportunity to live like a local. The kitchen did not have a microwave or a toaster or coffee maker (other than a kettle). The apartments are not intended to be tourist accommodation and required the signing of a formal lease. If relying on public transport, be aware that at least two different trains/trams/buses will be required to reach most tourist spots that aren't in the centre of the city.
Clean, appeared new, well maintained, very good location, quiet, lots of space, felt more like living there than passing through.
The WIFI connection was mainly unreachable - No wired Internet connection Parking fee - I did know about it in advance.