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Fin service og god central beliggenhed. Bedre tjek på værelserne af vedligeholdelsen, f.eks. måtte jeg selv bede om at få nye vaskeklude og der manglede også en pære i loftet i badeværelset samt at pengeskabet ikke fungerede. Småting men irritationsmomenter.
Venlig modtagelse af børnefamilier - fantastisk morgenbuffet. gennemført luksus
Det var dejligt hotel tæt på byen og i flotte omgivelser. Nej.
Store værelser, gode senge, Alt i alt godt uden at være ekstraordinært. Lidt for upersonligt.
Service på executive afdelingen var fremragende og helt i top. Jeg kan anbefale det af hele mit hjerte. Nej.
Nice rooftop restaurant with a good view of the city, and the staff is polite and attentive to your needs. The rooms are clean and comfortable. They do not have a dedicated concierge, and front desk staff was poorly trained and equipped to provide the customer service you would expect of a concierge. In the concierge capacity, they are neither proactive to support their guests, nor do they have the knowledge or experience to meet the needs of their guests Also, the window shutters in the rooms do not effectively block out light when you are trying to sleep.
Location, Location, Location. In the center of Wien shopping and sites.
location of the hotel was perfect , close to all you'd like to see in Vienna , also close to underground . it has a unique touch of history bath room was not what it should have been in a hotel with this # of stars / history , paint was falling off of the wood surfaces , there were strange stains in the corners ,
hotel atmosphere, location, the large bedrooms, value for the money, nothing
Walking distance to shopping area and hotel size is not too big. But also the hotel seems not too pack with people. As my flight arrives at 11am and I requested if I could check-in early - the reply was rather unhelpful. It would be more appreciative if the Manager could somehow help/allow guests to check-in (even at) 1 hour earlier, it would have been appreciated.
We booked in advance and paid half price for a room that would otherwise have been way out of our league. We had a great stay. The location is fantastic, right in the busy city centre. The staff were great and the rooms were to die for. A nice end to our holiday, with a little luxury.
close to the center and opera house
good attitude, big room, nice athmosphere Construction work in front of my window, very noisy
The ambience of the hotel location, atmosphere.
location big room but classic furniture no steam ironing only normal also iron it is just fine, i can iron better lobby is small
location of hotel excellent. hotel was very comfortable,well maintained & lovely character I was not aware that the gym/leisure centre was not at the hotel until I enquired when I was there. Also when I did go to he gym I was not able to find it as I was not given its address just the voucher & not good directions. I felt proper directions with address should be given. majority of staff was very helpful & courtious 7
Meget venligt personale og en fantastisk beliggenhed med gåafstand til de væsentlige seværdigheder i Wien. Det var svært at regulere temperaturen på værelset.
Hotellet reklamere med fri minibar. Denne består så kun af mineralvand og én øl og Ikke hvad man i gængs forstand forstår med en minibar. Hele vores selskab var dybt skuffede. Så var det bedre ikke at have denne "service".
Incredible hotel, attention to detail and service was impeccable and the design of the rooms elegant but also highly functional and comfortable. Right in the middle of everything but with a quiet park across the street you feel a bit tucked away, we honestly spent more time in the room than we probably should have...!
We found a fabulous price on Kayak. We would not have stayed at the Ritz at their normal rates. It was a terrific value for us.
ALL WAS EXCELLENT. THE PRICE OF BREAKFAST.
Everything. Attention to detail , staff amazing, rooms beautiful, food excellent Nothing
This is by far one of the best hotels I have ever stayed at. Outstanding service and everyone makes you so welcome even though we were only staying for one night.
elegant clean historic building... pleasant unobtrusive personel
Limited Gym facilities
The stay was made great with the excellent staff and their service. NA
room needs maintenance, very expensive comparison of what you get..
calling from the hotel is to expensive,i made two calls to my friend in austria and my bill was 450- dollar for maybe 40 minutes,thats grazy
i liked the point that i have lived those nights in a more than 150 years old building, hotel imperial is a perfect gate for a tourist to live the old vienna no complaints
Gorgeous hotel accentuated in red,gold and marble. Fitting for royalty. Excellent service for the most part. Nicest hotel I have had the pleasure of staying at. Concierge wasn't the most friendly. Would have loved a pool/ jacuzzi option. Understand it's a non traditional request, but it would be a nice addition.
we like the position, the service was very good ,very clean,very good restaurant.romantic also.we will go again
The beauty of the public areas and the room.