værelsere var rummelige, godt rengjorte og med høj standard.Hotellet er let at komme til og fra, og morgenmaden er rimelig. Personalet i receptionen virkede uengageret og uvidende om flere basale ting.Vi havde parkeret i det tilstødende indkøbscenters parkeringskælder, og spurgte om, hvor længe vi kunne holde der (inden vi flyttede bilen til hotellets parkeringskælder), og i receptionen svarede man, at de vidste intet om naboens parkering. I hotellets lobby står en stander med info om shuttles til og fra Camp Nou. Vi havde et par spørgsmål om dette, men fik også denne gang at vide, at de vidste intet om shuttle transporten, som tilsyneladende slet ikke var en hotel service,men en privat franchise.
super beliggenhed,flot morgenbuffet, meget servicemindet personale,indretningen af hotelværelset er enkelt og meget komfortabelt nej
Fantastisk lækre (og meget brede) senge, rigtig gode hovedpuder, man sov som en drøm. Rigtig dejligt med gratis spa og pool. Venligt og hjælpsomt personale. Hotellet er nyt og meget pænt og dejlig rent overalt. Stort badeværelse med både bruser og badekar. God beliggenhed lige ved indkøbscentret Illa væk fra midtbyens larm. Personalet var ikke så gode til engelsk. Vinduerne kunne ikke åbnes, så den eneste friske luft, der kom ind, var fra air condition, hvilket gjorde, at der var noget koldt på værelset. Der var noget lydt, så man kunne af og til høre støj fra de omkringliggende værelser.
Vi rejste som par og fandt hotellet til under halv pris og derfor valgte vi det. Jeg synes absolut ikke det er et 5-stjernet hotel. Der lugtede af kloak på hotelværelset fra badeværelset af, der var utæt over det ene vindue, så der dryppede vand ind, når det regnede, morgenmaden er alt for dyr ift. hvad man får for pengene og det koster ekstra at komme ind i deres spa-område, som i øvrigt er alt alt for lille. Et hotel, der slå sig som 5-stjernet, men som max kan tvinge sig op på 3-4 stjerner i min optik. Men ellers havde vi nu en fin ferie i en alt for dejlig by, som Barcelona.
Det lå dejligt tæt på det vi skulle, se fodbold på Camp Nou
Morgenmaden var meget dod, der var alt Hotellet var nedslidt "gamle møbler kan se det erlang tid siden det fik deres 5 stjerner, det burde kun ha 3,5 -4.
stort, sikker sted at være, god betjening.
god beliggenhed, fin restaurant, godt personale på et 5stjermet hotel er der ikke pletter på gulvtæppet og stole i restauranten.Der skal også være 2 komfortable stole på værelset. Ellers alt fint
Udsøgt service. manglede billetter til kamp. de fik fat på VIP tickets...
The hotel is very big and has all the facilities The rooms are a bit outdated and the beds are not comfortable for a 5 star hotel
Habitación amplia y limpia En el desayuno hay muchos zumos pero ninguno de fruta natural. Solo hay una piscina dónde tienen qué convivir adultos y niños. El servicio en la piscina es mejorable. Por la noche demà siamo ruido. Para un 5*GL...
The front desk staff was warm and welcoming. I stayed for 2 nights. The hotel is in an upscale community near the University. Very close to metro and first stop in new metro line to airport. Views were great from club level. The hotel is not to walkable to any tourist attractions.
Great service and amenities; very nice breakfast buffet AncI'll are service for conference room use very efficient but expensive...
Beautiful location, professional staff. Run down. Faded glory from the 90s. Bed was as hard as a rock.
Bathtub was lovely. Carpet was threadbare in the room, hard as a rock. Bed was hard and uncomfortable, sheets were rough. The only dinner option in the whole hotel was to eat on the carpet in the middle of the lobby. The windows don't open, no fresh air anywhere. Shower had no space and no light. Couldn't wait to check out, would never stay again or recommend to anyone.
We loved the friendliness of the staff! The hotel lobby is super luxurious and beautiful; the bar is especially stunning and has quite a crowd in the evening time!
Convenient and excellent service for business meetings/conference Not sure of value for business conference meeting expenses. Quite high for incidentals....but service was excellent !
The staff is incredibly attentive and polite. What a disappointing stay. The only five stars this hotel can claim are the ones that are printed everywhere by the hotel itself. The lobby and the gym are the only two things worthy of attention. The rooms are small, dark, rundown and begging for a complete renovation. Since the year of built this hotel has not been updated. The heavy and old decor needs to be completely replaced and the rooms require deep cleaning. The beds are hard as a rock and you can hear the mattress springs squick when you turn around. The pillows are uncomfortable and they still use woolen blankets instead of comforters. There are almost no amenities in the room. Not even a spoon or complimentary water. The towels are old a rough on the skin. The showers leeks water everywhere because of its poor design. The phones don't have a directory and they don't provide a phone list [how are you suppose to operate the phone?!?]. The wardrobe opens in the entrance and blocks the way out. There are almost no outlets in the room not even near the desk to the bed. The hotels does not provide any plug adaptor, only for purchase... Can you believe this? The Hotel had just been purchased by Fairmont Group. They are promising significant changes, however I will probably wait to see other customer's feedback before giving this place a try. Room Tip: Ask for an updated room. It makes night and day.
I thouth it was a fantasic stay. We were a bit suprised that this hotel had no more starts. Because it was a 3 star hotel with a min of 4. in our opinion. We had a nice doubleroom, with al in order and a view to Neu Camp and most of northern barcelona. The hotel was situated only a few hundred meters from underground Les Corts, and a few yards from Camp Neu. Breakfast was a standard international breakfirst with the best orange juice ever tasted, fresh and deligthed. It was also very quiet, exept the noice from the street. Maybe it would be nice if the hotel had a bar in the winter or made it possible to se tv in the room where the reception was situated.
Mangler stadig at hotellets øvre etager er åbne efter 1.oktober. Endvidere mangler stadig et sted man kan nyde en øl eller kop kaffe uden at skulle tage på restaurant, og som ikke lukker før 23 Vi boede på den side hvor der er altan. Manglede et par stole og et bord efter som altanen ligger med sol på hele formiddagen
Tæt på Camp Nou. Godt badeværelse, som dog lugtede af kloak. For dyrt.
The lodge should be cleaner with more staff to welcome the customer
relax and good looking hotel Not enough light in the room, coffee not good
Room was very clean. Close to Estacio Franco and the metro station. The maids started up at around 9am and seemed to not care about opening and closing (even slamming) the same door several times. Also, you could hear what was happening in the room next door.
very clean room; it gives you a feeling of comfort unless you like large rooms the cleaning staff continuously slam the doors starting with 8:30 am and ending at about 12 pm so forget sleeping late and they also don't know what the "do not disturb" sign is used for (they'll knock at your door like they would want to tear it down)
the room is clean the hotel is very noisy.the walls are so thin and in poor quality that we could even hear the next door guest snoring.not recommand at all for people who sleep light or have little babies.
The bed was very comfortable and the water was hot. It was not clear whether the soap and shampoo were complimentary or not. There was a price list in the room for them at 14 euros a set. The wifi internet access was very expensive at 10 euros an hour.
Excellent hotel, very modern and clean. Excellent staff, very helpful. Very nice buffet breakfast. Location is good but perhaps a little far out for the sightseer. Metro close by so not a real problem
nice modern hotel, comfortable quiet rooms with international TV channels, approx. 10min walk to Sans train station and 5min to Metro beautiful hotel but it was still possible to hear the neighbours and people walking on the floor outside, in our price was no breakfast included
Good location. Reasonable price
Staff friendly,helpful,good breakfast
Good location next to railway station. Great service.
Location rooms small
The staff was helpful with directions on how to get to the attractions. The location was somewhat far from the attractions, the room was very hot as they had turned off the air conditoning.
staff very helpful and room clean and tidy, quiet and close to everything
Comfortable rooms, friendly, helpful staff. Handy safe. Room a little dusty. No iron available (problem if you're going to a wedding). There is an ironing service but not at weekends.
friendly staff, room is comforable, sound isolation is quite good. it's quite far to the metro station
The hotel was nice and cosy, good location. There was too much noise in the rooms, could hear how a neighbour going to the toilet.
There was only one thing missing. I don't know if thus is a Spanish thing or not, but it would have been good to have a kettle in the room for making tea and coffee.
Friendly and helpful staff; good breakfast selection (was included in the price of our room); location of the hotel is very close to the shopping area on Diagonal Rooms, walls, and windows are not soundproof; beds are uncomfortable
THe staff were vey friendly and helpful,and clearly went out of their way to help for buisness travellers internet access was good The hotel was far to expensive for the service if suppied . this is not a 4 star hotel so E250 per night is excessive Not suitable for young children
Excellent room, value for money. A little bit far away from metro station.
value for money! rooms a bit noisy!
Correct service. The price was right. The shower was large, warm with loads of water. The room was reasonably clean. The interior was modern, though somewhat dark. The bed was good, The free WiFi worked nicely. Breakfast was OK, though expensive. I usually enjoyed a fresh muffin and coffee at Starbucks, just around the corner. There is a taxi stop just in front of the hotel. There was this weird smell in the public area's (not in my room). One of the bulbs in my bedroom was out. They didn't manage to fix it during my stay (4 days). The bed is quite short (1.90m?). There is no iron available. The outside of the hotel is not very appealing/recognisable.
friendly personal, very clean rooms, hotel definitely deserves more than 3 stars no windows/balcony view, lack of fresh air in the rooms, bar is closed before midnight
Great Location, if you wish to see Barca!, Stylish rooms, ... No possibility to open windows
Good communication to the city
The staff were helpful and engaged, young and enthusiastic. The restaurant had good food and nice specials during the week. The room was comfortable, the A/C was terrific, the location terrific. No
I liked the hotel staff.They were great.also the room was very, very nice and cleand every day.and the bad was very comfortable. No, there wasn't.
interior of guest rooms and front desk
Modern decoration, friendly staff, very clean. nothing
Very nice staff, very nice room with free internet, and very close to Soccer Stadium.
at der ikke er morgenmad med i prisen.
Udmærket hotel til prisen, det ligger udenfor bymidten, men det er let at komme frem og tilbage med metro eller taxi (Taxien kostede 10-11 € fra Placa Catalunia). Beliggenheden er perfekt hvis man er til fodbold og har billetter til Camp Nou. Stort værelse, god seng, venligt personale. Spa'en skal prøves men den ser bedre ud på billederne end i virkeligheden. Lidt slidt, ingen skraldespand på værelset og døren til badeværelset kunne ikke lukkes.
God og venlig service 24 timer i døgnet. Der er stort set ikke udsigt fra hotellets værelser.
Et dejlig hotel, men når man bestiller til 4 pers. synes jeg at sengene er for dårlig særlig sofaen som kan slåes ud til seng er ikke iorden og med det samme lagen til 2 pers. Så kan hotellet godt anbefale 2 vær. eller køjesenge. Jo sovesofaen.
god beliggenhed og god plads i hall. For dyr morgenmad.
Location good, staff friendly and helpful. Rooms poor..........sinks were cracked and had mold growing in them. Safe in room didn't work. Does not meet our expectation of Hilton Hotels worldwide.
Modern funiture NO bellmman, No conceirge, No porters, Non functioning restaurant, The most annoying part was upon check out i was asked to pay for the bottled water that was sitting on a small table away from the minibar!! , this was deceiving, this is a first time ever experience for me!
Great view of skyline from top floor. Close to Metro and train Renfe station.
I attended some meetings and went shopping Room was unclean and staff unhelpful and not friendly
I stayed at this hotel before and enjoyed my stay. It is on a main street and more geared toward a business visit. The room was clean. I arrived at 0900 after a cruise . I was informed that if I wanted to check in that early that I could pay an additional 50 Euros . I declined the additional fee and said I would wait until my room was ready. I sat in the lobby with my 3 adult children until 3:30 pm. I have never waited this long to check into a hotel. I couldn't believe there was not one room available but felt they were just trying to make an additional 50 euros. I did not like that at all and will not stay here again.
The breakfast was excellent! I liked the big variety of the buffet, even American pancake and Belgian waffle. It was a good value for money.
good location, staff attitude service and support rooms are not at the typical hilton standar (quality, maintenance, size). Does not mean they are not good, but are below expectations if you stayed at other Hilton Hotels.
The Hotel is situated in the business centre and close to the metro station, a good location if you dont want to be in the dense tourist area of Barcelona. The room had a strong fungi smell and we had to change it. The staff unfortunately tried to cash an extra fee from us, which we fortunately managed to sort out. This was definitely No Money for Value Hotel offer.
location and the barman Philippe old, not properly clean and low class forniture. this is not a 5 stars hotel, a shame for the brand hilton
Comfort of Hotel Slow to offer Coffee during breakfast, had to ask twice
The stay was comfortable and the staff most helpful. It was convenient to travel to Plaza Catalunya & La Ramblas area via Metro.
The room was nice and large and the hotel is very quiet and relaxing
Good location. Clean and quiet.
Comfort and wide room. Excellent location. Clean and quiet. Reception is very efficient.
location, price, size of room.
Breakfasts were good, but should have been included in the already rather high price.
Beautiful hotel, very large room, very nice staff they'll do their best to make your stay easy. We will come back for sure
the room was exeptional value for money
The staff I met were friendly and helpful
nothing breakfast service
+ Big room very confortable + Very clean + Near to the bus station and to the metro station + Easy to reach from outside Barcellona - Breakfast very expensive, but in the neighbourhood you can find more that a restaurant/pub that offers a good breakfast with few Euro - Parking very expensive, but the neighbourhood are quiet and it's easy to find a good free park in front of the hotel
It wasa good location and also a good staff
nice design and layout of the rooms, free drinks in mini bar, helpful hotel staff, quiet, comfortable rooms and beds, very enjoyable and relaxing stay, highly recommend it. the hotel is a bit far from the action of the city but we didn't mind because it was quiet and the subway is terrific. this is a minor complaint and suggestion. our room was obviously for 2 people and we were a party of 2, so it would be nice if there were 2 robes (not just 1 robe), 2 pairs of slippers (not just 1 pair), and 2 coffees. the room was showing some wear but nothing too bad.
great place to stay - very nice suite with balcony and close to transport
Wonderful suite, very comfortable, very cosy. Greaqt view of the pool and a great balcony. It's a bit hard to get to, a bitt off track but its worth it after seeing the hotel and the room. Proximity to Camp Nou is a plus.
Large room(suite), free minibar and coffee maker with tasty coffee, free toiletries very helpful, fast free internet in the lobby, good service, good location I mean for tourists with cars, there are 2 large shop centers L'illa and Corte Ingles near, small playground for children Expensive parking and pricey internet connection in the rooms, should be more international channels.
Quiet, comfortable room, large suite, easy access to public transportation, nice location. Air condition was not very good. Almost no air flow and not cold enough.
Fantastic rooms (when I say rooms I mean Suites, bigger than our flat!), great location just off the Avenue Diagonal and on the bus route from Barcelona Sants Station. Metro/Tram just a 5 min walk, lovely area of the city. Excellent luxury for the price, will definitely return and would highly recommend!
The room was spacious. The minibar was free and refilled everyday, plus there was a coffee maker available. The noise from the room above was the result of poor soundproofing. Just awful acoustics. The bathroom door should be replaced into different kind (no intimacy).
It was a ckean room and when I requested that my room be serviced (sign on doors are in Spanish) they sent someone up to take care of the cleaning. Too expensive for room service and adjoining restaurant was very expensive, we asked for directions to other places to eat in the area, but directions were not that accurate. A lot of the room details are in Catalan (a little different form of Spanish) so it was a challenge to read the door signs and menus as well as any room/hotel information, however, room was comfortable and neat and in a quiet area in a fairly nice part of the city.
Godt køkken, morgenbuffet Bedre info. om offentlig transport ( brochurer), personalet kunne dog svare på vore spørgsmål
Vi synes det var dejligt at have en lejlighed med lille køkken, hvor vi selv kunne tilberede kaffe/te/lidt mad, når og hvis vi havde lyst. Beliggenheden (kort afstand) i forhold til stormagasin og metro stationer var også en stor fordel.
Fint, men der var frygtlig varmt på værelset, da aircondition var slukket. Det var meget generende (>25 grader).
God beliggenhed i et relativt stille kvarter med gode muligheder for at finde cafeer, restauranter etc Personalet i restauranten kunne med fordel lære en mere kundevenlig indstilling.
Rigtig god beliggenhed i godt kvarter, shopping tæt på, metro tæt på, Camp Nou tæt på.
freindly and helpful staff who speak very good English. Hotel close to Entence metro station (blue line) and to the main train station (Sants). Room clean and of reasonable size.
it was a nice size hotel in a decent area nothing
Staff were very friendly and the hotel was well located near both train and metro stations
Staff was super friendly and kind.Location was great, only 5 minutes walk to Sants Station (Train and Metro) Kitchen was only open in the morning (for breakfast). We were travelling with a kid, which demands many things. Options for babies food around the hotel are not plenty.
super value for money, central location, very friendly room breakfast too expensive
the breakfast is very good
It's a nice and confortable hotel, the rooms are clean and the personnel at the reception are collaborative.
helpfull staff, cleanliness, overall atmosphere in the hotel
Reception service and room (very comfortable). Silence place and proximity of a subway and bus station.
- very nice and comfortable hotel - a minute walk from subway - most of the staff is very friendly and helpful - some of the older personnel is a bit arrogant. - ridiculously expensive Internet
Friendly and service-minded personel, and good beds
Clean, courteous staff, nice location The room was very small, the room temperature was not adjustable so it was very hot
Hotel has quite good location, it is easy to get to the central. (using the underground system). (And at the same time) it is located in peaceful area.
the bed spread was smelly, basic enough room for the price.
Very close to metro station. Too hot inside room, and impossible to adjust airconditioner. to solve the probelm, i had to open the window in the night.
Staff were extremely helpful and friendly
nice hotel close to the metro and to the university
I got particularly fine service from the people on the front desk
Location No restaurant for dinner, and no late check-out
Clean and comfortable hotel. Location was also good for us. Not right in the centre of the city but with good connectivity (8-10 minutes walk from Metro station) A bit noisy from the street outside. Not too much though.
location, room, balcony
good location for my needs/convenient to metro etc. staff was helpful when asked. room compact but sufficient and clean. nice "neighborhood" hotel.
Nothing special. Reasonable price with reasonable service. Nothing special.
Marisol at the front desk was excellent. She made our stay extra special because of her friendly nature.
Nice & cozy, at good price
The bed was comfortable. The bathroom was not properly cleaned, the water didn't flow down in the shower.
It was situated in a great part of town with great shopping
Staff was very helpful, as well as knowledgeable about locations and activities. Very close to shopping and transportation to major locations. Parking next to hotel is very limited.
location too noisy
nice area,close to nou camp stadium,close to shopping centre
Very nice pool and room. Restaurant and service was good. Staff was helpful and efficient. Room was clean and attractive for price.
good value for money hotel is borderline of being 'good'
The clamminess of the place. The facilities like the swimming-pool, the children's park, the jacuzzi and the sauna where great. The rooms have no blackouts to stop the light. The shuttle only worked from 17h00m until 20h00m. The restaurant cuisine for dinner was not very appropriate for us, they didn't have any grilled menu or traditional food like "paella", everything was "nouvelle cuisine", and the prices were higher than the prices of good restaurants in central Barcelona.
Breakfast is ok. Sauna. Close to exhibition. A very nice local restaurant nearby - 50m uphill. Breakfast youghurt with Preservatives. Quite cold swimming pool with a lot of pieces of trees and leaves. Restaurant is quite expensive. Additinal chage for internet - 10 euro 1 day, 18 Euro for 3 days, 40 Euro for month.
I found the receptionists very warm and welcoming every time I passed by. The hotel has a touristic feel rather than business despite it being used for meetings, presentations and conferences almost constantly. Breakfast was great although they need to monitor the coffee, hot milk and hot water more closely at the later end of service as they run out. Wifi and internet are not free, I was in Tallinn Estonia 1 week before and you can get on-line for free in all bars, hotels and restarants - Come on, catch up!!! The chairs in the bedrooms are very narrow and after 3 hours working they became very uncomfortable. I found the location to be very remote, there are no other bars or restaurants within walking distances. (up to 1km)
Because of unavailability of a Family room. We got 2 rooms connected. The rooms were big with a large outsite terras (balcony). Excellent breakfast, friendly staff. Not all of the staff was speaking good english.
Good, helpful staff. Decent room for the price. Location was distant from public transport. No stores nearby for buying basic shampoo, soap, etc.
My girlfriend, rose garden close by, vicinity of congress center, walk to Metro station (at least nice if wheather is fine), Pool, room with balcony relatively thin walls to neighbour room,
The shuttle service worked well for us, the pool facility was a big draw card though it was closed early one afternoon without notice which was very inconvenient as we had young children and had planned on taking them swimming after a long day of sight seeing.
The Abba Garden suited our needs perfectly. Myself and my two children were attending a Barcelona game and it is very conveniently located less than 15 mins walk. Hotel is very modern and has all the facilities one could need. It was very clean and the staff couldn't have been more mannerly and helpful. Would definitely stay there again.