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Very close to transport system to central Bordeaux
Staff were very helpful. Room was comfortable. We were even able to borrow a screwdriver to mend my suitcase handle. Being close to the station, it was a bit noisy at night, but we had chosen it on purpose because it was convenient, so we were not bothered by the trains. The breakfast was a bit more expensive than we expected, but it was excellent, with a good choice of food .
Staff and breakfast The room smelt of cigarettes
Perfect location for fast stay: close to rail station and next to tram station to bring you into the center very quickly. Staff very friendly. We could even leave our bags in the storage till midnight.
Very helpful staff. The vibrant colour scheme.
Helpful staff. Nice breakfast! Steps away from St. Jean's tram station. Rooms are toooooooooo small! Specially since we were travelling with a 19 months old baby. Putting a crib in the room practically left no space for anything else!
Nice and helpfull staff Location - not a nice nabohood and far from city center.
The location near the Gare St Jean The noise from the street in the early hours of the morning
Lovely clean, fresh hotel very conveniently located to Gare du Bordeaux. Staff were very helpful and spoke fluent English. Parking is a little tricky.
Friendly and helpful staff
very kind service, and convenient location near to train station the wifi connection was slow, and not stable enough. Maybe this hotel is newly built, the smell was stongh, make my firends allergic
The hotel needs remodeling. Lots of things are falling apart. The Restuarant needs improving. Service and selection is poor.
Hotel staffs are sincere and helpfull to sort out the trouble which we had, (bad noise in a room), so despite few negatives it was not bat stay after all. It seems hotel has not finished the renovation, we complained the noise in our room and few broken sign etc were quite embarrassing as I was taking my cliant to there.
It was close to the shops and restaurants and it was a comfortable nice place to stay. Staff were polite and helpful.
The restaurant was closed throughout my stay in the afternons & evenings for what I consider flimsy excuses (weekends, public holidays). This was difficult for a family visit; had to go outside to get lunch & dinner. If you go there, don't do it on a weekend or public holiday!