Hoteller i Dallas i nærheden af West Dallas

To whom it may concern, I drove to dallas from Killeen TX , Which is two hours away, i arrived to the room and checked in about 930 or so and went straight to sleep, i was awaken by a fire alarm on the morning of the 8th at or about 530 am, and the alarm stayed on until about 8 or so, So i went to the fron desk after i returned from my Army drill for the day and they had given eveyone a refund that complained except me because i had booked it on priceline, So if possible can u help me resolve this issue, either a credit or a refund for that night would be great. Documentation can be provided to by the hotel if need be, thanks for your speedy response, Sfc Lewis Jamone