Hoteller i Dallas i nærheden af Northeast Dallas

Staff was courteous. Quiet atmosphere.It was clean and the air condition worked well. Rooms need to be updated. The bed skirt was stained. Decor outdated. Good location. Charging a fee for wi fi is ridiculous .Room rate was high considering room was outdated.

Location is probably the only good thing about the hotel. What I didn't like: - No free wifi. In this day and age, charging for wifi is like charging for the water in the shower - Horrible breakfast - Need renovation urgently - Dirty carpets in room, small shower - The staff is nice but untrained There is a Hyatt House across the freeway, that could be a much better option.

Room not clean, breakfast bad

Despite calling ahead to confirm my reservation, my non-smoking room was not available upon check-in. I left the hotel to stay at a different hotel for the first night of my reservation, and hotel management refused to refund my first night. I was told that a supervisor would call me back, but three days later, I have not received a call back and my calls have not been returned.

room size the manager was rude,,

Easy interstate access. Kitchen included. Kind of dirty. Non-smoking room reeked of cigarette smoke.

This place was disgusting.

Not much to lookb fowrd

Location No clean towels available. Rude staff. Loud barking next door. I asked to b moved 4 days straight....

The location of the hotel it was not far from my job. The room was not suitable for children. It was disgusting it was stuff on the cabinets of bathroom. The dishes that they give you are dirty. I booked a king suite and got a standard room what a ripp off.

Nothing Cockroaches everywhere. No plates, silverware, cooking pans and utensils, cups, ashtray, kitchen towels and washcloths, and the refrigerator did not work. I had to go downstairs and carry all of that to my own room despite a recent stroke. Staff is awful

The room they gave us was not cleaned, but they were out of rooms. The front desk girl called the manager and he told her to refund our money since they couldn't find a room in different sites. The front desk girl felt bad and gave us a single bed. Roaches in the room. Irresponsible staff. Worst experience I have ever had.

I did like the room and the air conditioning was good Started small issues like not informed smoke free hotel, but then my dog was out and found a needle in the courtyard, I had a random couple trying to get in my room all night and morning, I was not given my wake up call. When I told hotel they laughed

Location Room itself was ok, nice linens. Cat pee odor permeates the whole place outside the room. No kitchen supplies in place. Filthy carpet in the hall. Overall rundown feeling on everything.

Nothing I booked my stay online but when I got there my room was not available. I was also charged twice for my stay. Very upset.

Location The hotel smelled old and smelled like someone was smoking weed the whole time we were there. Walls were thin and the sheets were dirty.

Location My experience wasn't pleasant, it took too long to check in, I was placed in a handicap room with no tub,our toilet got stopped up after going to the front desk to let staff know they said they didn't have a plunger or towels available.

The staff at the front desk. Location was excellent for my needs. I don't know if other rooms were like mine, but mine had serious plumbing (drainage) issues. Mattresses very lumpy, need to be replaced. Roaches in the room. Disappointing for Holiday Inn Exp--makes me reticent to try them again. More like 1-1/2 stars.