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Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
size and comfort of room, perfect location in the center high price of breakfast
modern and easy going
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka
Hotel location, clean rooms, good breakfast airconditioning in the room was very weak
the room was toooo small and the heat wasn't good
perfect location for the altstadt (shops, bars and food) and within easy walking distance or the more exclusive shops. Also only a five minute ride from train station. Also the hotel kindly gave me the room I asked for (based on reviews on your web site). It was a nice dual aspect room. Didn't think the staff were over friendly. Also bit surprised that it's supposed to be a 4 star - thought 3 would be more accurate. It was clean and tidy but nothing special.
Perfect location ,Freindly staff No english channels in TV
The decoration of the hotel is ok, but the device is soso. Service is good, it's suitable for short term business travel. Beds are too narrow.
Location in the city center and near the train station Booking.com photos of rooms doesn't correspond to reality, free Wi-Fi only in lobby
room was very spacious , nicely and functionally furnished - it gave me an almost feeling of being at home. location suited my needs. price of breakfast (breakfast itself was good).
Great location, Nice rooms Bed could be more comfortable.
very close to the aldt stadt wireless network has a very bad performance.
Location Small rooms
Godt isoleret, roligt hotel trods de støjende omgivelser i Altstadt.
Beliggenhed helt perfekt, hvis man ønsker at shoppe om dagen + spise om aftenen. Pris helt ok i forhold til niveau. Frokost buffé var ok, men for lidt plads og for meget trængsel mellem gæsterne, hvilket fuldstændigt tog glæden ved at spise. Ellers ok mad.
location and the hotel manager was very pleasant and helpful definitly stay again centrally located
The central location made it easy for shopping, eating out and visiting the local pubs and attractions.
Really a nice bedroom, very well located It is a pity that this kind of hotel does not have complet bathroom, I mean bath tub.
The location is perfect. In particular, the hotelier was friendly and helpful and was able to give us information we requested - in fact I would say that he made our stay most enjoyable. Breakfast was good too and the atmosphere nice and relaxed. We were in room no 5 which was really big, bright and airy. Room had TV and kettle. Yes, we did hear some noise at night but with the windows closed this was muted. No problem sleeping. Would definitely go back. There was nothing I did not like. Maybe the bathroom was a bit dark and on the small side but this did not stop our enjoyment of the hotel. Because there was no lift - this hotel might not be suitable for those who are not very mobile but on the up side it is only 3 stories high. As a mature couple we had no difficulty.
location and extremely helpful and friendly staff
Great spot - excellent value, great room and very central
Great rooms very big beds, fantasic view of the rhine and square, close to all resturants and bars None
Staff very friendly, bed linen & bath room spotless.
Prime location for Old Town, Friendly Staff, Good Breakfasts Large Rooms Room smelt of cigarette smoke at first. Shower was a little cool ? This was due to new heating system malfunction.No Bath
Excellent service by the owner, or manager, He Was first rate and the absolute best pillow I have ever had in any hotel anywhere..