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Space, cleanliness, room was excellent entering the building is difficult if you don't know the number to call but if you do, the assistance is superb and the directions are clear. It would be good to establish a telephonic connection as part of the process of getting the room.
modern.............a bit funky...............good feel Unfortunately there was a trade fair in Duesseldorf and the room prices were over the top
food, service and good atmosfeare. the room vase klin and naise, but thear vasent enoff towels and they vasent klind
The warmth and friendlyness
Just excellent!!! Really nothing bad to say.
Breakfast and Free Internet Location
modern design hotel with excellent staff,lot of good restaurants around. rooms can be used as single only,since glass wall between bathroom and room without curtain.
comfortable rooms, good location in the media harbour
Good friendly staff and excellent Breakfast
Good location, near old harbour, 20min from aldshtat by feet. Very opened staff. Nice interior, clean and light room. Big and light bathroom, light because wall to the room is made from glas and you can take a shower and watch TV:) Comfortable pillows and bed. I did enjoy my stay! Nothing to say!!!
Good rooms, not a small, comfortable and nice furnished. Very stylish design of lobby, and other areas. Very strange design decision to use clear glass walls in bathroom. Toilet not close. In my opinion, non suitable for a business and city hotel.
Very friendly and helpful staff. Room and bathroom were smelly. Wifi connection was intermittent and slow.
The hotel was clean, staff was very helpful and happy, the room was big enough and the breakfast was good. Coffee, tea and snacks were available 24 h for free.
Design and staff friendliness
The shower was very powerful and the location was not too bad. Yes, there were Tea/Coffee making facilities in the room, nor was there an iron and ironing board. Also the bed and pillows were very uncomfortable, they kept splitting apart and the duvet should be 1 to fit the whole bed not 2 singles.
the hotel and room was very clean and tidy and functional , very helpful staff
The staff were very helpfull,the location was good and the breakfast was excellent and plentiful.
Proximity to the marina and tower
Pleasant service It was a long drive from the Messa
the hotel was ideally situated for the means of my visit..clean,friendly staff...a very comfortable stay at the kastens hotle i only have 2 complaints really with the kastens hotel...firstly it was very hot and stuffy in my single room,supplied was a very small upright fan which served no purpose at all............the second is that on my first morning there,after a late night and long trip,i decided on a 10am breakfast..the food is not topped up reguarly,after the initail presentation,so my first breakfast consisted of only 2 jam rolls ? nothing else was left on offer really (nothing hot anyway)..
The breakfast is rather good, staff is kindly The hotel doesn't locate near the old city, the room is very-very small and not very clean.I don't like the design of the hotel