Jeg bestilte (og betalte) for luksus værelse på 9. etage - ved ankomst fik jeg udleveret nøgle til standardværelse på 2. etage - jeg klagede og fik derefter nøgle til standardværelse på 7. etage. Der var ingen picolo, eller anden hjælp til bagagetransport. Man føler sig bedraget når man har bestilt og betalt for et luksusværelse, og herefter bliver anvist et standardværelse. Denne fremgangsmåde klæder ikke et 5 stjernet hotel.
Vi rejste 4 personer som alle havde samme mening. Vi synes det er for ringe at man skal betale for avis, man skal betale for en kop kaffe i polen selv om man lige har betalt 15 €. Der skulle også være et billigere morgenmåltid, hvorfor vi ikke spiste morgenmad op hotellet
Udemærket hotel til business ophold. Stilen er Japansk inspireret, men stadigvæk meget "tysk" grundighed over tingene. Deres udvalg af mad på deres Room Service spisekort, burde også indeholde nogle pasta retter.
Alt fungerede og personalet reagerede prompte på forespørgsler. Byggerod og byggeaktivitet lige udenfor hotellet. Endvidere var internetadgang enten besværlig (hotellets lobby) eller dyr (€10 for én sammenhængende time).
Helt som forventet. Har benyttet hotellet tidligere Der nangler skriftligt materiale om hotellet
modern and easy going
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
size and comfort of room, perfect location in the center high price of breakfast
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
Morgenmaden Garagen: Advarsel, det er næsten umuligt at komme ind og ud af garagen med en Mercedes. Brug offentlig parkering lige i nærheden - dette er også billigere.
God beliggenhed i forhold til lufthavn, hovedbanegård og den gamle bydel nej
Det ligger centralt ved ikke
Neutralt og kønsløst. Både indretning og personale. Morgenmaden var meget jævn. Tynkede pølser.
being more familiar with Australian and North American 4 & 5 star hotels the price and quality of Asahi does not compare favourably. As I rarely stay in European hotels it is more difficult to give an educated comparison.
Lovely hotel, reception staff very helpful No
The room I occupied on the 12th floor was furnished to a good standard with an excellent en-suite bathroom, TV and minibar. Internet connection was available if needed. The breakfast room was good with excellent service and good food.There was also a small bar. The hotel is situated close to the main railway station with a good connection to the airport and it is within easy reach of restaurants and bars.It is also well situated for access to the old city and the Rhine. Although the staff were all very helpful, this is essentially a dormitory hotel for business travellers and some people might find it slightly impersonal and lacking in many of the facilities that can be found in hotels catering for holiday makers
The location was close to the main railway/u-Bahn station which made travel around the city easy. The rooms are spacious, spotless and have the bonus of a small kitchen.
Location and breakfast Small room,one elavator.
Nothing First the gym is poorly equiped. The treadmill broke down and no replacement was provided. No food is served in the hotel except breakfast. The rooms are very small.
location Shower was impractical
Overall good service and friendly staff
Very convenient. Good location.
Great location near station and shopping area. Very nice modern looking appartments/rooms. Friendy and helpful staff. More an appartmentbuiding than a hotel. Good breakfastfacilities, but no bar or lobby.
good location good breakfast
clean , modern , spacious room , 20mins from old town / station no carpets thus noisy , pokey bathroom compared to room size , no convivial atmosphere
Quality of the rooms was excellent, we did not have breakfast as at €14 per head it was over priced.
Please write at least 15 words the front desk staff especially George / Rebecca were extremely patient and helpful in my getting around the city and making reservations for my travel
Good beds, Nice breakfast
very nice & different - liked it a lot location quite difficult to find (by car)
I found the rooms very very nicely done - tasteful, large, new. Specifically, - I found the staff very genuinely friendly and helpful - I liked the gesture of eggs / tomatoes / etc in the fridge - The interior design is great - I came away with ideas for my own house The Thai satay for breakfast was maybe going a bit far ... I'd be curious to see how many people will actually take that in the early morning ... that being said- one never knows.
spacy rooms, kitchen facilities, breakfast, furniture the bed that was not double but 2 beds attached to each other
Rooms as warm as the welcome in the below-zero weather. Clean, smart, stylish, centrally located and excellent value for money.
5 minute walk to train. Elevator too small, can barely fit 2 people
My room was very comfortable, clean and had everything I needed. I had read a couple of reviews about the rooms being small but in comparison to other European cities I have stayed in I found my room to be more than adequate. Especially for the price. The staff were very helpful and extremely friendly. The receptionist recommended a traditional German pub a two minute walk, around the corner from the hotel, where we ate delicious food and drank German beer. When we had seen enough in Dusseldorf, we caught the train (again only a five minute walk from the hotel) to Koln and had a good day out. I would recommend this hotel to anyone. I was very pleased with my stay there.
The room was really large, the breakfast was great only the bathroom was a little small but very clean! We would definitly book this hotel again!
Very unfriendly staff. The hotel manager was the most unhelpfull person i never meet. I do not recommend this hotel to anybody.. there are in the same street other hotels
Noise of other guests who was talking on the floor at mid night...
Well located, close to city center. Very comfortable bed. Breakfast buffet. Reception area was not enough clean. Not enough towels into the room: only 1 hand towel and 1 bath towel, even we were 2 guests.
The room design and features. Overall the hotel was nicely presented. Didnt make it to breakfast so no comments on that topic. It was very difficult to locate. Also, no power outlets on the work desk was ridiculous! How was I meant to run my laptop?
Hotel staff was professional and helpful. Breakfast was great.
did not stay in main hotel but in an apartment located a distance away very noisy
Really nice, large, modern, stylish room with good facilities (nice size desk with landline, wi-fi, decent hairdrier, safety deposit box, as well as the little things like shower gel/shampoo, shoe polish kit and sewing kit etc. Shower position was such that you could stand under it (it was over the sloped end of the bath) and water went all over the (very slippy tiled) floor. It's quite well hidden. Also, the Japanese restaurant on the ground floor has late night kareoke - glad we weren't on the 1st floor!
Friendly reception staff, excellent breakfast Lift was tiny, we had an 8 month old baby in a pram and only one person could fit in the lift with the pram. Room was stark (white walls and dark furniture) and not as arty as I expected.
quality per price equal good
Cleanliness, good location, good value for money CNN channel (English) was not working on the room
Free public traffic ticket and location. Old facilities (Small and slow elevator etc)
Convenient to Hauptbahnhof. Room and bathroom were clean. Staff were friendly and helpful. Would stay here again. Internet connection was slow. Not the best part of town, unless you are looking to walk to strip clubs or gambling.
The Location of hotel near Town ,The staff is so nice.
Very clean hotel and room. Quaint and just what I was looking for.. budget hotel next to the main train station, a short walk into the main shopping district and curteous staff. I felt very safe.
The location is perfect. Near the main train station. Everything is enough in the hotel for one-two days business trip. I will choose this hotel for my next short trip to Dusseldorf.
Nice,quiet room,friendly service,centrally situated
Close to the train station, clean rooms, helpful staff Only German TV; thin walls: you can hear everything from the other rooms; breakfast: nothing special; rooms without personality.
Location, servise, food No WiFi Internet!!!! This is the only bad thing about it, but for bussines travelers it's really important.
Location to the train station is perfect. Within walking distance of everything. It's kind of a dump. No frills / place to rest your head and shower. That's about it.
Only hotel was good the hotel staff was not very courteous as in other hotels can really improve
Hotel was clean and the breakfast was good. Rate was extremely fair for a room during a major fair at the K Messe There was only one lift, hence often quite a wait. Normally this is not a problem as I would use the stairs, but I was on the 6th floor.
Room service & breakfast
Hotel was nice!, room was excellent location good, and the restaurant and bar is extremely good. staff was friendly.
Hotel (incuding room and bathroom/toilet) was clean, rooms extremely comfortable and quiet. Centrally situated well within walking distance of all the places of attraction and shops. 3 minutes from the railway station making it easy if you so wish to visit other cities e.g. Koln. Not really.
Location was pretty good. The bathrooms fittings were leaking.
I was travelling by train and needed a hotel near the railway station, from this hotel there is a 5- minute walk to the station, where there is also an underground station, which takes you to the city centre in just a few minutes. the hotel seemed new and clean. When I entered my room there was a strange smell, I opened the window and thought it would help. Unfortunately it did not solve the problem, so there must be something wrong with the air conditioning. As the smell is rather strong, the staff must be aware of it. I do not think a paying guest should be given such a room.
Located a couple of blocks from the train station and a number of restaurants. Main restaurant areas are within walking distance but not close by.
The location made getting around the area very easy. The stafff were very helpful and attentive.
Location, parking nearby Noise from the street
The room was comfortable and quiet, the staff were friendly and helpful, and the breakfast was excellent. All in all, good value for money.
good location, friendly staff, very good price
Pretty good hotel not far away from the center of the city and central railway station. Very friendly staff. Free fast wireless connection to the Internet everywhere in the hotel. There was neither shampoo nor gel in the bathroom.
Friendly atmosphere Car parking and Noise of road work.
The hotel was no more than a 15 minute walk from the station and the altstadt. The rooms were clean, modern, maybe a little small but I was only staying 1 night. the staff were friendly and the breakfast was good. The lift was very, very small. to fit 2 people in would have been a tight squeeze. For people with a lot of luggage it may be worth requesting a ground floor room.
Good service, comfortable room, tasty breakfast, good location of the hotel - central train station, shops and old town are close. No
We arrived before checking in time but we could leave our baggage there.
Design hotel where the practical side of design items has not been forgotton, nice staff, and a great breakfast
Good value for money. I paid a little over 50 euros for 1 night. The elevator was the smallest that I have ever seen. Barely enough room for 1 person + luggage.