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Friendliness of the staff, proximity to public transport and airport, impeccable service, excellent restaurant. The king sized bed foundation was in two parts and kept slipping apart making it difficult to sleep in the middle. Foundation should be one part or mechanically attached together.
Friendly staff & convenient location close to U-Bahn
Nice, not too expensive hotel to stay in if you have to be near the Dusseldorf Messe (for example) and do not want to pay huge amounts of money of other nearby hotels. It's a 10 minute walk to the Messe. All the staff were very nice to me. I think that the hotel could be more cheaper for what they offer, but I guess it's not an exaggerated price.
Cleanliness Absence of an elevator - it is not easy for an older person to carry bags up a couple of floors.
We enjoyed staying at the Carlton Mayfair and were surprised at how nice it was. The small street front was misleading as to how large the rooms actually were. We got excellent advice from the manager and received excellent hospitality - something that Southerners care about while visiting Germany. The location is a little off the beaten path but there are plenty of neighborhood places to dine. We recommend it. We would have liked to have breakfast (included in price) but our flight was leaving too early.
The staff were very helpful and the room was comfortable enough. A very hot day necessitated air con which unfortunately this hotel did not have but there were fans to assist in keeping the room cooler.One or two restaurants nearby for food and drink and I personally was satisfied with this. Public transport to this hotel is not totally straight foward so I used a taxi to and from the airport therefor this added another 10 Euros each way to my bill. Not exactly the most attractive area around but a one night stay was all I needed.
Amenable staff, clean room, price, location and the breakfast was great.
Everything. Great location for airport. If I have to be picky, bed too soft.
The hotel was easy to find by car. There was nobody at the reception at this time, but the owner opened the door and I could find all the necessary information at the reception. The hotel is very near to the airport, so missing your flight at Dusseldorf airport belongs to the past. It took some time to find a parking place (around midnight) and the reception could not give me good information about (long/cheap) parking at the airport not only because of bad English.
Small privately owned and run, clean and cosy, excellent locations near the Duesseldorf exposition center and marine park, nearby restaurants and efficient transporation to city center.
Calm but very friendly atmosphere. Good position for trams etc.
Personalet i restauranten var særdeles effektive og betjeningen meget hurtig og venlig. Menukortet var dog indskrænket lidt pga messen, så det der stod oppe på værelset ikke svarede til det, der var i udbud i rest. Jeg kunne godt have brugt en minibar, eller en automat med lidt forskelligt i.
Jeg syntes at det var mærklig at jeg ikke kunne betale med det samme kort som jeg hade brugt hos jer ja prisen burde være med morgen mad