Service staff is not up to standards
Perfect hotel fresh & modern - everything as I like.
Beautiful new hotel, great rooms. The spa area is perfect. The staff is very friendly and helpful The beds are too hard. There's no alarmclock in the bedroom, so you don't know the time.
Room was nicely decorated with good beds and the spa area was a good perk. See above.
nice design,helpful(but not very professional) staff,decent location Lack of the staff.It is always a line of the guests at the reception,so you have to wait to ask a quick question.
Good hotel. Very good place. Not worked Internet. Expencive breakfast.
Windows to the park, spa center ventilation in the bathroom could be better
The hotel location is excellent facing Hof garden and close to old city ans shopping areas. Hotel was not fully ready to accomodate guests. Room cleaning was quite delayed and not well organized
Located next to Hofgarten, within one station's metro ride to major shopping malls, well-designed hotel, very friendly staff, free sauna It's kind of scary to come back at night through the Hofgarten, or from the metro since it's still about 5 minutes' walk and the town gets quite dark and quiet. The air-conditioning in my room didn't seem to work...
There's no free WiFi in the room, also breakfast not include it.
execellent location and excekkent staff
Location for Business Over prices for food, The rooms were ok but for the cost per night I would have expected a more updated room, free internet and breakfast.
Nice stuff, good location, lot space for personal things No safety box in the room, no free wireless
The hotel is conveniently located in the heart of Dusseldorf. It is clean and comfortable. The staff was well-trained and most accommodating. I was annoyed that, given the very high price of the room, breakfast was not included. I have stayed at other hotels during Medica and breakfast was always included in the price of the room.
decent location 20mins walk from old town & 15mins taxi ride from airport. nice friendly staff we got over charged for one room to the tune of €72 and are still awaiting a refund. we assume this will be corrected, we've rang twice about it already
The hospetality and the smils of the receptionest There is no any facilities for guests withe children playground privite for the hotel
Friendly, helpful staff. Great location. Superb restaurant. Comfortable.
The Hotelroom was very datet
Huge apartment with 2 rooms for a price of one! Good breakfast. Free internet.
The hotel was located in a residential area, yet only 15 mins stroll along Rhein embankment into the 'old town'. Loved that hotel wasn't too big, yet standard was above average, with large very comfortable bedrooms and bathrooms. Breakfast was excellent, staff kind and friendly. We were shocked at what fantastic value for money the hotel was. We would definitely stay again, and recommend to others. Taxi from airport to hotel was only 15 Euro, and a taxi from hotel into Alt Stadt 5 Euro. 2 tiny details, 1 being the nearby church which loved ringing its bells in the morning. Not the hotel's fault of course. Other thing is, the bath was rather slippery inside. There was no bath mat, or non slip marks in the bath, so that was quite dangerous.
The staff were very helpful, the room comfortable and the breakfast choice was good. I was impressed by the welcome from the reception staff and for their help and suggestions. We had contemplated another hotel but the review mentioned uncomfortable beds- we would both stay again if ever in the city.
It was quite, non smoking and very clean. The breakfast was very good and so was the service. When we had to cancel our last night, it was no problem. I would suggest to have the internet free of charge.
The rooms are large, clean and comfortable. Breakfast is with limited choice, but tasty. Nowadays wireless internet free of charge would be necessary travellers to make sure thay will come back next time.
good cost/benefit; friendly staff; central location
All the staff were very helpful, and the room was very comfortable.
They arranged an early breakfast as we had early plane reservations. Since there is a pot to heat water, tear or coffee in room would be nice.
especially big rooms . the locatain is good its about 15 minutes from altstad and about 300 meter from U tube.
It is good, clean and comfortable hotel. Very close to the city center and lots of shopping areas just some minutes walk away. Rooms are large enough. Very easy check-in. Very good value for money. Good breakfast. Highly recommended. A tea/coffee making facility seems to be an improvement.
We truly liked this quiet small hotel, which has an extensive breakfast. All facilities are modern and the staff is efficient. It is a bit far from the downtown, which can be reached by subway.
Good location. Excellent breakfast. Very good rooms. Courtesy.
very clearn hotel, good location, very friendly stuff, fantastic breakfest the colour of the blankets should´n be so dark blue
poor service of the staff
The hotel was very cleaned, confortable and the breakfast was very good. Amazing hotel!
Staff were very friendly and the room was comfortable and good value for money. Easy to get to from the centre and lots of shops, restaurants etc near by. Very nice view from the room with a balcony.
The easiness and style of it. The 'community' atmosphere... so many people staying there seemed to have been there before and they and the owners greeted each other at breakfast in a very sincere way. It was so good too that the owners were there at breakfast, it just gave it a much better atmosphere.
Small hotell, nice, clean room, wellcoming staff, good location (15 min walk to the center), free car parking and the best ever breakfast I had in my hotel experience! Recommend it!
very friendly and accommodating staff, the hotel has its own garage, parking inexpensive, nice restaurants and stores nearby
Excellent breakfast and well located. The price was also correct.
Knowledgeable staff and owner. Very polite and courteous. Good typical German breakfast. Very disappointed that the Hotel did not have air conditioning. We were in the middle of a heat wave in Europe with high temps and humidity. It was very uncomfortable for me a big guy, without AC. The staff did supply a fan which helped.
staff is great, great breakfast, not as noisy as some people wrote. I would stay in this hotel again. we asked for 2 beds and got a double one.
Room was clean & comfortable & breakfast was reasonably varied and well presented.
It's near to the old city and down town. You can find anything you need around the hotel area. The staff was very helpful and polite. The wireless connection and the availability of the PC for free were very useful. All TV channels were in German, where some people couldn't understand.
The staff were excellent and very helpful and couldnt do enough for us. The hotel was a 15 minute walk to the centre of Dusseldorf, it was a nice walk. We shopped locally and found lots to purshase.
Good location. Quiet. Free wireless internet. Typically good German breakfast.
This was a great hotel in a wonderful location. All my colleagues who stayed at more expensive 'chain' hotels were jealous.
Nice location, friendly staff, surrounded by cafe and shops, free computer with printer and Internet
very nice neighborhood (coffee bars and good shops) , friendly staff, good breakfast, value for the money
The internet connection was unusually fine. There is no lift so I had to use stairs to 6th floor. The building of the rooms is different from that of the reception.
Room made a good first impression; it was quiet and comfortable.
Room was big and nice. Though the hotel is away from the city centre, connections to public transport are close-by. -
Hotel is very pleasant, staff is very nice. Hotel has very good location. Closet do not have doors and it is very bad when someone can see yours underwear.
Free Wifi, Good Location, Proximity to Subway Station
Desk staff and cleaning crew were very friendly and accommodating. Great breakfast buffet with a very nice variety and always fresh. Excellant location whether going by foot, rail, or bus, to the city, to the Rhein, the airport or just the local market. Many restaurants within walking distance, perfect!
More than I expected. Good price/value ratio.
No thing unusual , small hotel with only around 25 rooms
The very helpfull and friendly staff! The parcking is very narrow, one needs very good parking skills to get in our out a spot.
Nice, quiet hotel. Very good position between centar and Messe and airport. A lot of shops nearly. Dresser do not has the door and wardrobe is visible. Before renovate, some rooms had couch and it was very nice to lay down for some time or to read or just because of nice view.
Very friendly staff, the hotel is very clean and not far from the centre of the city. The breakfast is great. I would come back again.
Hotel staff was very kind and was speaking English which was very useful. They gave me all information I needed about city and eveniments.
WE stay 5 nights.The hotel is situated in a very good place.You can walk to the center for shopping or to the old city.The rooms are nice and comfortable, very clean ,breakfast wonderfool.We received all the value for our money.This is a family Hotel, they are very warm and nice persons the service was excellent.
The hotel ladies were very friendly and helpful, great breakfast, very nice hotel, and very close to the city centre. The room was very nice and clean. I will definitely go back to this hotel when I go to Düsseldorf again!
Our room was spacious and comfortable and the hotel proprietors were exceptionally friendly and helpful. The hotel is very central (walking distance) to the old town and to many very good restaurants and provides a quiet and relaxing garden to escape the busy street and city. We would highly recommend it.
The owner and staff were all extremely friendly and the location was great - about 10 mins walk into the old town. Good filling breakfast too with fresh bread.
The hotel gave us a unique german experience, and the owners could speak english and were very helpful to our stay. The rooms were spotless and cosy. The location was close to transport and walking distance to all we wanted to see, and the park was close so we were able to go for a run. The morning buffet was amazing!
The hotel was very easy to find and only six euros from the Mainstation. Situated a ten minute walk away from the old town and the Rhine. Claudia (the manager) was exceptionally friendly, and we shared a breakfast with them the morning after arrival and chatted for 2 hours. The hotel room was more like a mini apartment. Behind our locked door we had a hallway which lead to the bedroom, a bathroom and a walk in wardrobe area. Very comfortable and very friendly.
Excellent service, very practical (right on the subway line) My room was a bit small!
It is small not crowded, and it is like home. People there are nice. everything was just fine.
Super hotel, ligger lige ved U-banen, meget nemtt at komme til både messen og city.
Vi benyttede hotellet til overnatning i forbindelse med en videre rejse. Hotellet ligger perfekt til en tur til Rhinen om aftenen. Parkeringforholdene omkring hotellet.
could do with the menu in the restaurant been written in English!!
There is no safety box in the room.
it is easy to access all significantly places in town ( center, Main station,... ) the breakfast was poor.
Location - very close to Messe grounds, airport and Altstadt. Bus/tram stops within a 100m or so; Altstadt within walking distance along the Rhein river banks. Maddening sound of trams going by when leaving front side rooms windows open, especially late at night. Closing the window/s eliminates the issue, but some fresh air is appreciable especially during warm and summery nights (which are very rare).
Reception was efficient,bar was dismal due to "Tired" decor.B'fast was OK but at 8-30 hot food was finished.
Very friendly staff. They were very supportive in giving very good ideas where to go for dinner in Duesseldorf Parking is a challenge, but perfect when travelling by taxi or with public transportation. Public transportation directly at the hotel with only minutes to go to the center
For the price i dont think you can get much better. udget hotel basic breakfast and east tram routes around city.
Hotel was located nearby citycentre. Floor was smelling for oil, our room was a little dark (under the rooftop), Bathroom with dirty showercurtain, towel for the ground lacking. Breakfast on Sunday morning until 10 o'clock only.
The elevator !! Cleanliness and appearance of room - especially the bathroom. Lack of parking facilities available for guests.
Nice big room Breakfast could have more choices
Hotellet rives rimeligt kaotisk af en kinesisk familie med meget lidt styr på noget som helst -leder tankerne hen på Fawlty towers men kaffen var god. bliv bedre til engelsk, få styr på jeres regneprogram,lad være med at låse hoveddøren midt på dagen, man føler sig ikke særlig velkommen når man møder en låst dør.