Hoteller i Düsseldorf i nærheden af Oberkassel

Friendly staff. Great breakfast. Provided extra pillows or anything else we needed. Very helpful. Elevator too small (could not fit wheelchair) . in canada we use bed sheets. The hotel had covers for the mattress, pillows and the duvet, but no bed sheets. I understand that is the norm there.

personal nature of staff, small well run private hotel

It is comfortable, clean and neat and close to all stafs we needed. The only thing we didn't like was that we were on the 3th floor with disable child and the hotel does not have an elevator.

Breakfast was good, staff very friendly and helpful. WiFi reception in the room was excellent. The bed was a good size and pretty comfortable. Only one huge square German pillow was provided, but another appeared when I asked in reception. Parking in the area is ridiculously difficult! The way everyone parks on the pavements would have them all towed away in England... It's quite a climb to the 2nd floor, without a lift (high ceilings mean it's more like climbing to the 4th floor!). Room much too hot, and with the radiator turned off and the windows open it was just cool enough by bedtime, but the outside noise (trams starting and stopping at the tram stop 30m away, seemingly every two minutes) meant I had to close the windows to sleep, and that made it too warm again. With only a single duvet provided I was unable to sleep under just a sheet, as I would have liked. The WiFi facility has an annoying tarrif - 30 or 90 minutes, or 24 hours, with the time running from log-in and no way to log out. I would have liked to buy say 90 mins, log out when I left the room and still have my unused minutes available on my return. Having said that the price was reasonable, but having to trek down the 4 flights of stairs to get a new ticket meant that I didn't bother when the time I'd paid for ran out.

Nice spacious rooms, the welcome, easy access to transport network. Only one small thing - sleeping pillow was not comfortable