Location & value. We couldn't find a better place right on the old town square. Parking was not on site, however they did set us up with secure parking that was about a 10 min walk. There is no parking anywhere closer for the old town square.
Without doubt, it's location. The heating for the room was not adequate.
Great location, a 15 minutes bus trip into Krakow. Secure parking. Great breakfast. Staff extremely friendly and helpful.
We (couple, no kids) liked the quite area the hotel is located. Access with public transportation good to city center. Breakfast perfect. Great family atmosphere. Staff very helpful. Let us even use their private PC to check our emails. Two separate beds in the room surprised us a bit. But seems to be a European thing (have seen this by now in several other houses too) . I'm used to have at least a queen size bed when making a reservation for two.