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Excellent reception at desk service. Very good english skills for desk service people. I asked for extra coat hangers -got them within 15 minutes. Wake up calls were spot on time wise. WiFi is free. Good signal strength. Hotel is on a quiet dead end side street from a street with a trolley so it is quiet. Superb free breakfast comes with the room. Hotel dining room is a bit better than average. Had really great roasted duck on my wife's birthday. Hotel is built around an inner courtyard. Pleasant place to chat on lounge chairs and sip beer or iced tea. Little kid friendly. Heard lots of quiet toddler chatter. Lots of small shops within two blocks to buy beer, wine, pastries high end deli-like pastries and sandwiches. Easy 10-15 minute walk to center city Krakow. Easy to get a taxi at the hotel. Lots of cafe like small restaurants of different cuisines within four blocks. Hotel locale is not super up scale. Lenin free hostel around the corner, sex shop a block away. My wife and I both in the low 70's had no issues walking around in day time. Lots of working class people, youngsters, moms with infants, elderly on the streets in the day. We did not go out at night although our 44 year old son and friends were out bar visiting until very late and felt quite safe. I think the location is the reason why the Metropolitan is such a good value. If the location were in city central Krakow district the room costs would be much higher. It is a really great hotel value in an acceptable but not particularly upscale area..We would stay there again.
location and staff promptness breakfast needs more food options
Great location and staff. Adam ran a great bar and really took care of us. The Courtyard was a very nice touch for morning coffee and evening drinks.
Venlige, dejlige værelser samt lækker morgenmadsbuffet. God service. nej
Luksus, framragende morgenbuffet. Spændende beliggenhed
Smukt hotel, med dejlgt spaområde. Servicen i receptionen helt i top. Beliggenheden i det jødiske kvarter i Krakow var super. Husk at bestille varme retter til morgenmad. Det vidste vi ikke var med i prisen, og ingen fortalte os det. Vi nåede det dog en gang, og det var superlækkert. nej, alt var helt perfekt.
Personalets beredskabsvillighed, service og venlighed. Flot renoveret i gammeldags stil. Godbeliggenhed. Rigtig god morgenbuffet med mange ting - men desværre de samme hver eneste dag. Spa-badet ikke gratis, og desværre heller ikke renliggjort efter vanlige standarder.
Personalet og værelset var perfekt Nej
Alt var som forventet, både service på hotellet og beliggenheden Der manglede dog havemøbler i den ellers dejlige baghave
hotel personale ualmindelig hjælpsomme. værelser og bad super fint
Utroligt opmærksomt og hjælpsomt personale(uden at være sledske) og en lækker morgenbuffet. Meget rent og velholdt. Meget rent og hvidt sengetøj, dog kan jeg personligt ikke lide/tåle gummiunderlag (for at beskytte madrassen)
Særdeles venligt og hjælpsomt personale. Overdådigt morgenbord.
Jeg havde et godt ophold på hotellet. dejligt værelse men rengøringen var dårlig. Fik ikke skiftet glas, shampoo olign. en enkelt dag var der ikke redt seng Hotellet er nydeligt og godt, men måske lidt i overkanten prismæssigt iforholdt til standdard. her tænkes også på morgenmaden
især imødekommende personale. Der manglede toiletpapir 2 gange i løbet af vores ophold
Det ligger centralt og mange gode resturanter i nærheden Morgenmaden var ikke god, mange af tingene havde de ikke mere af ,hvis man bare kom 1-2 timer efter de startede morgenmaden
Excellent situation in the middle of Kazimierz. The hotel was clean and new and the staff very helpful.
good central location with very helpful staff. Hotel not expensive at all for the facilities none
The staff were very friendly and helpful, the location of the hotel was convenient and in a lively & interesting area, and the hotel room had everything I needed. Also, the staff answered my emails exceptionally quickly and very clearly.
The location is fantastic. Easy to find and the avaibility of parking spaces is a bonus in this central location. Excellent breakfast.
Very good location in the centre of Kazimiercz, about 15 minutes from Wawel and city center. Lots of sites of interests in the neighborhood, very good cafés and restaurants, however the street was quite restful, enough to sleep with an open window without major disturbance. The furniture is quite simple but practical, the rooms are very clean and the bathroom is excellent. The breakfast is very correct.
Excellent location in Kazimierz and many excellent restaurants within 200 yds. Novel and well executed decor. Quiet rooms in rear overlook Jewish Cemetery.
Very good location. Very good breakfast. Very friendly staff in the reception. We have booked double room, but since we were with 2 years old boy we got bigger room. Definitely I would choose the same hotel if I would be in Krakow.
Excellent location, the hotel is modern, simple and clean, very friendly staff and good value for money poor air-conditioning
Fantastic Hotel. Friendly staff. Free cable internet. Clean and cosy rooms. Located in a zone with restaurants and bars, but very quiet. Has very easy access to the old town in Krakow. Nice breakfast. Definitly to be recomended in a price-quality relation. Nothing relevant.
et godt og venligt, hjælpsomt personale Der sidder nogle maskiner på vægen udenfor vinduet, og derfor lugtede der af mad, det er ikke acceptabelt.
God beliggenhed, meget rent, venligt og meget hjælpsomt personale, god morgenmads buffet, stort værelse og gode senge. Perfect location, very clean and with a nice atmosphere. Nice and very frindly staff. Good breakfast buffet. very clean and big rooms with good beds. The hotel is very silent even its very central located. We wont hesitate recommend this hotel to other guests.
Beliggenheden i det jødiske kvarter var fremragende. Et venligt og serviceminded personale gjorde opholdet ekstra behageligt. Desværre prøvede jeg ikke restauranten, da jeg ikke havde tid, men den så god og anderledes ud. Internet fungerede godt.
Dejligt hotel, fin beliggenhed, super morgenmad, rigtig god restaurant med fornuftige priser. bestemt et besøg værd.
Great location, friendly staff, fantastic breakfast included each morning, rooms are spacious and very clean. The hotel is well maintained and our room appeared recently renovated. The hot water was very sporadic; it was only present if someone else happened not to be running a faucet at the same time.
The breakfast was rich and very tasey the bed was not comfortable
staff were very helpful and room was very clean no lift
quiet street easy access to the city no t making facilities in the room
The Hotel Karmel is well situated for either a walk or a tram ride into the old town. I always walked. It has a lovely Italian restaurant but there are many others in the same street. It is just around the corner from the synagogues. Nice and quiet. Helpful staff. An air of comfort and elegance. Lovely breakfast in the cellar. I have a bad back and hurt it carrying my bag up two flights of stairs (one to the reception, which is on the first floor and then on to the next floor where my room was situated. I was never given or offered any assistance.) A lift would have been very much appreciated.
The room was a bit small, but very clean with comfortable beds and a modern, clean bathroom. The staff was very kind and friendly and did all they could to make our stay pleasant. (They even provided breakfastboxes we could take with us, because we had to leave very very early)The location is ideal too: a 20 minute walk to the old town city centre, but in a trendy neighbourhood with plenty of restaurants and bars. (So you don't have to walk a long way back after dinner or drinks) The hotel itself is in a quiet street, so there's hardly any noise. The main trainstation is a 30 minute walk, but there's a smaller trainstation about 10 min away.
Quiet yet central location Breakfast became monotonous - no changes made
I like the cheerful and helpful staff. the place of the hotel is fine. it is quite near to old square market. I like the location and price the room that we used was small for 2 people
The location was great. The staff was helpful and agreeable. There are two good restaurants on the premises and discounts from the hotel are available. The room was very clean. The room over the street was noisy.
With the exception of a small shower the room was very good. Staff were friendly and helpful. Good location for lively part of Krakow. Shower - small cubicle, very sensitive temperature controls and ran out of hot water.
Good size, very nicely furnished, excellent value
Dejligt stort vaerelse. Stort badeværelse. Mange muligheder for at sidde. Der er plads til et badekar, hvilket ville vaere dejligt. Flere muligheder for at haenge/laegge sit toej og andet paa badevaerelset.
Venligt personale som alle talte godt engelsk.