Hoteller i Miami Beach i nærheden af South Beach

It's right on the beach! Housekeeping staff took my iPhone 6 charger and took the bottles of alcohol that I bought and placed in the fridge. They also took my razors. Also noticed that while they are on the floors cleaning they keep all of the doors open even if they have other people's property in them which makes it really easy for someone else to go in to your room and take your stuff.

Hotel facilities were nice and it was right near the beach. Desk staff was a little condescending and not very friendly.

Booked a Bayview Studio, for a family of four (2 kids). Excellent views to downtown Miami and the Bay. Very spacious room, with interesting decor. Excellent restaurant, fusion of of Cuban with Asiatic cuisine. Very good pool area, too (swimming pool heated). Very friendly personnel in the restaurant and the reception, as well as the housekeeping staff. Ideal place to get the relaxing and glamorous atmosphere of the city. The room's door was poorly isolated, therefore there were some noises coming from the corridor (we stayed at the hotel at a weekend with parties organized each evening/night). Parking is exclusively valet (charging an quite high daily rate), with little choices for alternative parking around. The minibar is a kind of a mini-in-room-shop (selling T-shirts, souvenirs, toiletry, etc.). No free WiFi.

Meget central beliggenhed i forhold til både strand og shopping / rest, nej

centralt beliggende, bar dog præg af at være lidt slidt elevator eftersyn overskredet med flere år !! - og satte faktisk ud

Generelt meget venligt og hjælpsomt personale med generelt meget højt serviceniveau. Hotellets beliggenhed er helt i top. Morgenmad er fin/o.k. og de pæne udendørs (møbel)-arrangementer er lækre og holdes konstant rene/klar til gæsterne. Fik en meget dårlig start på opholdet, som let kunne have overskygget alt andet. Jeg havde gjort klart i bemærkninger til jer - og dermed til hotellet - , at vi først ville ankomme om morgenen dagen efter vores reservationsdato, men man havde alligevel givet os en "no show" og givet vores værelse til andre. Så vi fik beskeden "fully booked" og en "cold shoulder", som en helt ufortjent modtagelse. Og måtte faktisk insistere på, at vi faktisk havde gjort alt vi kunne, inkl. forudbetaling for at undgå nogen problemer, etc., etc. Først 3. gang jeg gentog vores situation, gik det op for receptionisten, at vi faktisk havde ret. Og så havde han pludselig et værelse til os.........? Vort værelse var ikke helt tip-top, men dog o.k. Værst var den noget "gamle/fugtige" lugt, som man vist konstant forsøgte at korrigere for med lugtfjerner (parfume i luften og nødvendigt at lufte ud for at klare indeklimaet). Oplevelsen i forbindelse med check-in burde måske have givet os en gratis første dag på hotellet (man påstod jo hårdnakket, at der ikke var flere pladser), men jeg var ærligt talt for rystet til at gå i forhandlinger herom. Hotelpersonalet var meget velforberedte, servicemindede og informative mht. udflugtsmuligheder o. lign. og virkede i det hele taget motiverede, på trods af lidt forvirring mht. kreditkort, som hotellets computer helst ikke accepterer mere end en gang per besøg, hvis jeg forstod en mindre interesseret receptionist korrekt..., så vi måtte servicere hotellet med hævning af kontanter på et kreditkort, som hotellets computer ikke kunne godkende. Det gik heldigvis fint. Jfr. ovenfor, at personalet faktisk studerer vores/jeres reservation og gør sig lidt umage for at forstå den. At hotellet overvejer at løse lugt/duft-problemerne, hvilket må være muligt, selvom klimaet i Miami nok er en medvirkende faktor. Jeg må sige, at hotelværelsets pris kun kan forsvares med den generelt gode service og venlighed blandt personalet og de hyggelige "eksterne" omgivelser som modvægt.

the room was fairly clean and the cleaning crew was helpful. The front desk staff was rude and gave us attitude when we complained. When my husband called at 1am in the morning to say the music is so loud that our floors are vibrating, all the receptionist offered was ear plugs... Seriously. The pictures online are really updated because the lobby and the pool area were really old and dirty. The roof deck was not even open, the only place to hangout was pretty much the restaurant which was super expensive. Definitely not staying here EVER AGAIN.

The only thing I liked about this hotel was the location. It's across the street from the beach. On Kayak this looks like a beautiful luxury hotel, but quickly upon arriving you realize it only looks like that from a distance and they have an amazing photographer for their site photos. Kayak was great but Breakwater is a sleezy lemon. Upon our arrival at 1 am Saturday we were tired and eager to get to our room. The receptionist strongly persuaded us to upgrade to a much more expensive room for $180 + tax so it would be quiet. He then proceeded to charge my card but forgot the tax so asked me to give him my credit card again so he could charge the sales tax. He also informed us upon arrival there is a $22/day resort fee but this was not stated anywhere on Kayak. Also as we were dealing with check in another guest came up to the desk and asked for ear plugs because the club music outside the hotel was too loud. And YES it was VERY LOUD. We were in a room that was pretty quiet for what it was but on Sunday night, by boyfriend WHO IS A DJ wasn't even able to fall asleep until 4 am because it was so loud! The room itself had a nice view but it had a lot of issues from lazy upkeep. The bed sheets had stains on them, the bench at the foot of the bed had weird sticky dirt marks from removed tape stains, the bathroom tub was worn down cracked and stained (didn't use it unfortunately because it looked so gross), and the shower floor was cracked. Using the TV was also a mess. The remote didn't work and no channel guide. We tried multiple times to dial the front desk from the hotel phone to have these addressed but the line would disconnect every time we hit the front desk or 0 button. Not sure if they don't want to hear from you, the line is inundated with calls, or something was wrong with the phone. The staff has not been trained to be friendly and welcoming to their guests. They view us as a bother and just want a fast interaction so they can quickly move on to the next opportunity to make money. The waiters/waitresses at the front of the hotel in the morning were more concerned with snagging passersby (as every other restaurant on that street) for business than greeting their current guests eating breakfast. I said good morning to a few of them and received very cold and snobby responses. They didn't make eye contact with me and didn't offer any interaction. So rude! One day I was using a computer in the lobby and a manager was severely scolding a server right there in the lobby for doing something that wasn't appropriate. She was very nasty and mean to him, and the one way scolding went on for literally 10 minutes. It was so unpleasant and uncomfortable to witness that as a guest. The employees should have a private area they use for this kind of thing, not out in the public lobby! This hotel is appropriate for frat boys/college aged kids that want to party hard, trash rooms, and recover on the beach afterwards without making much effort in getting there. We were paying over $300/night for this room and it's evident the Breakwater heavily relies on their location to make visitors happy and turn over business quickly, but does not put in any other effort. Definitely won't be staying here again. :(

Godt til pengene... fin størrelse rum. God placering til mit formål. Måske nogle nye møbler.

Når La Flora bliver færdigrenoveret vil det få status som en virkelig godt Boutiquehotel i Art Deco stil. Kan varmt anbefales.

Beliggenheden og miljøet Visse tekniske indretninger - stikkontakter og lignende kunne trænge til en renovering

Rigtig god service i reception. Man kan først checke ind fra kl. 15 og skal være ude kl. 11 - det forekommer ikke helt rimeligt, når man betaler pr. døgn...

Rimelig standard iht prisen. Venlig betjening.

Location was good as it's close to everything South Beach has to offer but that's about it. The hotel rooms are extremely small and cramped and they tried too hard to make it look trendy and there is no full wall or glass between the room and the bathroom so not only can you see the person in the bathroom using the toilet but you can also hear every air biscuit they let out, every wipe and smell it. I mean cmon, first you have tiny rooms that I would expect in a 3 star hotel in NYC but how can you put people in those tiny rooms and leave a completely open bathroom with no walls or privacy... smh. The service was also rough, I think the girl who checked us in said her computer crashed 4 times and we had to spend about 25 minutes checking in which should have taken about 5 minutes. The checking stations had older laptops, they got this whole hotel completely wrong and I would never go back.